Sonos S1 app offering S2

Hi @Barney197.

Thanks for reaching out and welcome to the community!

I appreciate your detailed post and I definitely understand your concern, let me help and try to figure this out.

When prompted to update in the app, you just need to confirm that you would like to continue with your current experience and dismiss the messages encouraging you to switch to Sonos S2, some features of Sonos require certain permissions to be allowed on your mobile device. 

May I know what is the OS of your Sonos controller, is it Android or iOS?

On Android, you are prompted by a dialogue box whenever Sonos requests a new permission, which you can either allow or deny.

These permissions can then be modified by following the steps in this article.

If your controller is using a different Operating System, you can refer to this article for the steps on how to modify app permission.

Let us know how it goes and if you have any other questions or run into any issues, please do not hesitate to reach out.

Thank you for answering - but it is not that is does it once that I object to when I installed it - it is because does it all the fime every time I change the song or start a new one. Why would I possibily want that?

To be clear - This occurs on both the android app and the windows variant on my PCs. Can I turn that off permantly?

Hi @Barney197.

Thanks for your response.

I'd like to take a look at some data from your system, kindly submit a diagnostic report when the issue happens, and reply with the confirmation number.

I'd start by reviewing your system and see if there’s anything causing this issue.

If you have any other questions or concerns, don’t hesitate to reach out.

Same thing here. I get regular proposals to upgrade to S2 which is never going to happen. On the contrary, Everytime I see this I get reminded to find another solution for music listening.

There are other software developers that discovered the benefits for the user with the little tick box saying “Don’t show this again”.

What about that Sonos? Letting the user decide for him or herself?

You can change this in your profile. Sign into your Sonos account through their website, log into your account and turn off notifications in your profile page. 

Thanks bockersjv. That was very odd, to change the settings for an app not in the app but on a webpage. Hope it works.

No, it did not help in the long run. I get nagged to update to Sonos2 aprox once a week in the iOS app.

Switch to a Sonos app that doesn’t nag you, ever. Such as SonoPad/SonoPhone.

The latest update to the Sonos s1 android software now includes a permanent nag at the top of the screen telling me it's time to update. Can't be dismissed.

Honestly I can't believe Sonos as a company can go any lower. I can't update because you no longer support recently purchased hardware. 

Not sure what you are referring to with that comment. All Sonos produces except the Dock, CR100, CR200 are still supported, which is maybe 8 years of products. Better than pretty much any other consumer electronics company.

If you are referring to S1/S2 then at least five years worth of hardware is supported on S2.