Controllers & Music Services

When glancing at my phone, I keep mistaking the Sonos notification icon as an eBay notification. Maybe update it with fillets (i.e. rounded corners) like your actual devices. Maybe even a capital “S” like your logo. regards

I’ve managed to resolve my issue with the Sonos app not finding the system over WiFi after updating iPhone to IOS14. Posting it in case it helps anyone else struggling with this issue. All other solutions I found online ie rebooting router, changing network privacy setting, unplugging speakers, uninstalling and reinstalling app etc all failed for me.  Apparently an additional privacy feature introduced by IOS14 was the use of a private address when connecting your iPhone to a WiFi network. This option can be found by selecting your WiFi network on your phone.  I turned this off and the Sonos app immediately worked. 

PC app on Win10 tried to update, now the app doesn't work and I keep getting this message when trying to update.   Yes, I restarted the PC twice already.  Same result.  Useless.  I have spent way to much of my time trying to make this overpriced garbage work.  Its like a new bug infuriates me every day.  Stuff should update automatically and without me giving a care, and yet here I am seeking a resolution on Google, and complaining because and update has disabled the app completely!  Sonos has ZERO quality control, and utter scorn and contempt to its customers.   When this trash finally expires, I will not be replacing it with Sonos.  Life's too short for crap.  Sonos is utter crap.

Recently my MacOS Sonos app on my 2019 Macbook Pro can no longer find my Sonos system. Every other device that accesses my home netowrk has zero issues, and this same laptop has connected with the app previously. I have restarted my network, restarted the laptop, and deleted/reinstalled the the MacOS app and it still fails to find the Sonos system 100% of the time. I am not on a VPN or anything like that, just directly connected to the same wifi as every other device in my home. Diagnostic 525267267

Are there plans to get a widget for controlling the most used speakers in your home? I would love to be able to turn up and down the volume on my playbar from the home screen.

I decided to hold off on Sonos S2 upgrade when it was all the rage last year. I was concerned about messing up my system and wanted to see how it was all going before applying the upgrade.I’m unable to find any coverage about what, if anything, it has actually delivered. It implied sweeping changes and delivery of cutting edge concepts, but nearly a year of water under the bridge, there doesn’t seem to be anything new.I was hoping it might restore the ability to play directly off iPhone/iPad devices, which was a huge deterioration in functionality which didn’t seem to affect other brands of smart speakers.if someone could let me know what new functionality I am missing out on with Sonos S2, so I can make an informed decision whether to upgrade or not, that would be great.cheers all 

So I noticed the trueplay coming soon list been changed to mainly iphone 12 range and new ipad air!!Ipad pro 2020 missing….does this mean its ready? although ive checked and still not available!! whats going on guys!!!! is it coming lol

If I play Qobuz via AirPlay I can now get Hi-Res quality music, it tells me. If I go through the S2 App to Qobuz it doesn’t tell me if I am getting Hi-Res music - can you tell me if the S2 App is streaming Hi-Res music from Qobuz? Many thanks. John Salmon

I have a Sonos Beam and One SL speaker and would like to connect my ulitmate ears megaboom. Any advise is much appreciated!

Music from Spotify on TV source sound better than Spotify app music source from the Sonos app. (Bass hits harder from tv source) Has anyone noticed this?I just installed the Spotify app on my tv to play music. I have an Arc, surrounds and Sub. I played Anywhere by Rita Ora, and the bass hits so much nicer than if I were to play it from Spotify on the Sonos app. Super noticeable at the 1:06 mark, and 1:48 mark.Now I wished that when I played music through the Sonos app to have it sound like it was from TV source.

I see there have already been numerous threads requesting this, but they’re all closed. So in the spirit of the proverbial squeaky wheel, I’ll start a new one.I have to insist that from a feature / development / technical / indexing perspective, this is neither a complex request, nor even an esoteric one. Just about every and any file management system out there (including those completely unrelated to music) offers the option to sort files by date added. There’s something extremely satisfying for those music listeners who (and there are still very many of them) still purchase music, even if digitally, to be able to buy a new album or three, and then sort those by date acquired/added.I realize that streaming may be the primary way most listeners experience music, but it isn’t the *only* way, and the software still references the music library. Literally every music app/software I’ve ever used has had this feature, until now. As long as you are going to continue to support a local music

Hi there,This is my first post and I’ve read and did a lot of searching about this. I have a suggestion for Sonos for implementation. I see the need for “native” connectors to be very big. And this can be done easily. First of my setup is :6 Sonos speakers of different kinds. I also have a Windows Desktop PC with the Sonos Desktop Controller on it. Several Philips Hue lights which are bridged with entertainment roomsAm I happy with all this, yes. But to make the home more smart I don’t understand why Sonos can not help make it really smart.My suggestions as my setup is (and which anyone could achieve) even without some of the peripherals I will mention from another manufacturer of computer peripherals. If the Sonos Desktop controller app could also play the music to your local pc then my idea would be like this:Desktop controller app launches music to speakers and local output device (this local output device is the key). Why is it key? With the Razer Synapse application on your comput

Hi,im confused and hope you can help. I’m trying to work out how to achieve the best possible sound output quality through my sonos system using quboz do I have to play qobuz content through the sonos S2 app to get the highest quality sound playback through my sonos system or can I use the qobuz app and stream via chromecast or airplay?  the other option I have is to chromecast to my Sony tv and then output the sound through the Arc and sound system...  side note but within the sonos app I can’t see what sound quality the playback is playing through qobuz. For all I know I’m playing the CD quality version of an album when there are multiple options . It’s very frustrating ! 

Just downloaded the new app (June 2020) as requested by Sonos. Despite their email stating: “Just download the new app to your phone or tablet and delete the old one. All your services, favourites, and settings will be saved” I can’t even get the app to find and connect to my Sonos Beam. Anyone else having this issue?

I just installed Radio Paradise.... which displays the album cover for each track as it plays (nice).  As the tracks changed I then realised that the S2 background is colour coordinated with the predominant album cover colour, where the overall effect is a rather sickly kaleidoscopic display of weird pastel colours (Not nice).Good grief. 

I’d like to +1 the feature request that the app support “natural sort ordering” for the Music Library.A natural sort order would allow numbers in track titles, playlist names etc. to be organized the same way (numerically) whether or not the number is written as 1 or 01 (or 001..).The average user would have no reason to expect that the number 11 will come before the number 2 when organizing their songs and playlists, unless they edit 2 to be 02. So the strictly alphabetical sorting that the app does now only works for the users who already use it with their own music collection with 100% consistency, while causing issues for all other users. Natural sorting however, works for everyone (or is benign to some at worst). The integration with streaming apps is great, but I have been blown away by how quickly and easily S2 indexed my music collections including several hundred old iTunes playlists. I’ve rediscovered music in my library because of it! So I will be using the Sonos Music Libra

I cannot use my Sonos S1 controller because the black prompt screen can’t be removed. I have no S2 products, and no interest in upgrading to S2.Nothing works — there is no link I can find to remove the prompt and use my controller the way I always have.  

OK, I understand I can get many music services on Sonos for my new Roam. My coach/granddaughter is all fro Spotify. But I see that I can also get music on the Sonos app S2. I think that is correct so for anyone who has done their reserch into the S2 service vs. Spotify, I would appreciate your insights.Thanks.

I just found out that the newest MediaMonkey 5 software can easily stream directly from my Windows 10 PC to Sonos.I’ve been using MediaMonkey software to manage my massive music collection with a lifetime license for 15 years now and just installed the newest version. Version 5 has a “Cast” icon on the lower right that lists all my Sonos and Google devices. All I have to do is pick a Sonos speaker to stream it there.One limitation is that MediaMonkey streams only to one speaker by itself. I still need the Sonos app to regroup my speakers, mute speakers in other rooms, or adjust volume on individual speakers.MediaMonkey provides full music file management functions without Sonos’ pesky limit of approx. 64,000 files. My personal music collection has more than 1 million songs and MediaMonkey has no problem with it. The only accommodation I made was to turn off automatic library scanning when my collection reached north of 500,000. Now I just run a manual scan about once a week.MediaMonkey

Didn’t see anything on the forums so thought I would offer it up to use this space to provide any feedback on stations on Sonos Radio introduced but also offer up ideas for new starions. 

Still no Trueplay support for the 2020 iPad Air 4 and iPad 8.How long do we have to wait? It says Available soon for many months now...

When Spotify goes cd quality later this year will the S1 System and legacy players (of which I have many) be able to stream it? I hope so as streaming cd quality Spotify would obviously not be beyond the capabilities of legacy connects and amps which already stream 16/44 Tidal and Qobuz. Please confirm that streaming Spotify HIFI will be possible with S1.I do feel let down and stranded as a customer when I am constantly worrying if my expensive system that took years to save up for will be the victim of ruthless planned obsolescence by denial of a  software tweak required to keep it functional. If Sonos withhold the ability for these players to stream spotify at 16/44 as a lever try to force existing customers to upgrade to new products it would show considerable contempt and disregard for the loyalty their large historic customer base. Rant over, sorry, but why do I feel pessimistic about this? 

Hi Sonos,         Having lots of sonos devices both older and new generation all over the house, these days it is becoming very difficult to keep s1 and s2 separate and managing the devices separately. And managing music services with restrictions are becoming increasingly annoying nowadays. If sonos could kindly come up with a new app which combines both s1 and s2 in one single app and group the older and newer gen devices in separate zones internally. I understand the 2 generations have technical incompatibility and we have 2 apps to manage that, but keeping them separate in 2 zones under 1 app would be possible if they want to make the decade old sonos fans happy.  Accumulated over the time and giving up lot of those incredible devices which works and sounds great for 30% discount is not always easy as we think.  I believe many of the old sonos fans would love this idea. Just thought of asking it here..Thanks

To the Sonos Team: Please let me know if „Pause all” button will be restored in the S2 app (iOS)? Is it even possible to restore this button in S2 app? 

I’m trying to find a path so Sonos can find my music library (iTunes). If I press My music folder it loads all my deleted music and duplicates that I’ve got rid of. When I go to iTunes and press file location and copy that into Sonos, it doesn’t work. Can anybody help me match the number of songs in iTunes to my Sonos system?