Controllers & Music Services

I have my music library on pro-level Netgear NAS, with everything in order. I have a 1 Gb LAN connection to server, so WiFi/WLAN connection problems are not applicable.Every time I get a Sonos update I apply it, get a 1101 Error, apply it again, then gets the message there is nothing to update. But Sonos is updated.However, after every update Sonos cannot access my music library anymore. Doing an “Update Music Library Now” results in an error (after a few minutes, the time varies): “//N//N is no longer available...”However, at (exactly) the same time Sonos has no problem playing the music that happened to be in the Sonos queue (the queue isn’t emptied during an update), which of course resides on exactly the same NAS with exactly the same connection details (that Sonos already has). So “technically” there are no glitches, otherwise Sonos wouldn’t even be able to access the files it is actually playing.The general advice is to remove and then restore the connection. However, if I do thi

I have Sonos S2 set up in a holiday let with 4 speakers and 4 controllers set up as bespoke Sonos controllers using old iPhones and imaze so the phones cannot be used for anything else.this setup is absolutely great and works well.I have set up an extra Sonos account only used for this location and all of the controllers are logged out of the account.However, I am still concerned that guests could fiddle with settings and break the system.It seems possible to go into system and try to downgrade to S1 for example? Is it ?Is there anything detrimental a user (who is not logged in) could do, and if so, would it not be appropriate to either hide or disable some system options unless logged in ?Most users would probably not poke around with the system settings, but setting an alarm is a useful function for example and can only be done within system, but I don’t want to invite users to dig around unnecessarily.

My Sonos system works fine, except for accessing my Music Library located on my MacBook. All the songs, artists, playlists etc. form my library are displayed on Sonos, but when attempting to play a song from the library, keep getting “….can’t find server…. error”. Have tried numerous fixes over time without success. Any suggestions. Thank you.

I have two Sonos one speakers set up as a stereo pair in the lounge. i have just bought a Roam for a different room in the house. However whenever I ask the Roam to play a station or music the two One’s also come on. Is there any way to unlink the Roam from the two One’s so the rooms are Independant of each other? thanks

I have two music services, Apple and Amazon. If I’m listening to a song and I want to browse the artist or see album info I can tap the three dots and do so if the song playing is from Amazon. If a song is playing from Apple Music, I can’t do either. I get a “No Selections available” message.I have reauthorized Apple Music, logged out and back in and I have an Apple subscription. I’m using iPhone 11. And if I am playing an Amazon Music song I go right to the artist or album.Not sure what’s up. 

When using amazon music prime we cannot see the songs on the queue and hence can’t go forward or back in tracks during playlist playback

I just noticed today whilst playing from music I ripped onto my NAS that I am getting an “HD” icon on the screen. I looked at the Sonos blog and they mention HD music but then say there’s no accepted definition of what that means - sampling rate, bit depth etc. So I wonder what this is telling me or what criteria for showing the HD icon are?This file is FLAC 44.1KHz (There doesn’t seem a straightforward way to get bit depth in Mac OS).NB I tried another file I have and that is m4a and 44.1 KHz and also shows HD 

I got the list of favorite songs but don't know how to pass the parameters to play the music

I have to pay Sonos 2 app?i want to open it, and send me to cash direction

As the title suggests, when I select an artist and pick a song, something completely different is played by a different artist. Any ideas??

Hi, been using Sonos many years and I frequently use the Sonos app to play my purchased content from Amazon Music. After the recent prime library change, only the first 50 or so of my songs load in the purchased content section of the Amazon Music integration in Sonos app. Searching for songs I own outside of the first 50 alphabetical on Amazon do not show either. I have reauthorized and that didn't help. Anyone else having this issue? How do I resolve?

once a mini sub is bonded with a beam how does it appear as an airplay speaker.  Can I airplay just the sub with other airplay speakers or will the beam come with it?

hello, I recently signed up for Sonos Beta Rewards. do you know how points are counted, the number of posts, the use of beta programs...? thank you in advance

Hi! I’m in the process of changing over to Sonos from a more traditional system and have connected my Apple Music account which is what I use to stream 90% of our music. Is there a way to “thumbs down” a song using the Sonos app so it gets skipped and doesn’t play again?

I am having a heck of a time finding any information on how to add my iTunes library to the Sonos app.  I don’t have a computer.  I have found articles on adding with Windows or Mac OS, but nothing about only using iPhone and iPad.  Any help would be greatly appreciated.

I have three Sonos Play:1 speakers which are sometimes used individually, sometimes grouped.  When I group two or more speakers, on the desktop app I cannot control the volume of individual speakers, only the entire group.  The small pop-up window with the individual speakers is visible but the volume sliders do not work.  This is only a problem on the Windows desktop app - the app on my phone is fine. But it is a problem on both Windows laptops that I have.  And it appears to have arisen only in the last few days.Any thoughts?

The update to 14.18 seems to have broken the volume controller on the desktop app (Windows 11).  While I can still adjust the overall volume of a particular group with the top slide, the pop-up sliders that allow me to control the volume of the speakers within the group individually are no longer functional.   I have confirmed that all of my speakers, as well as the apps on my phone and desktop all updated to 14.18. The sliders are working normally on my phone.

Can anyone tell me how to import playlists from Napster to Tidal? I’m in love with my SONOS, but would dearly love finding a way to save these playlists.Many thanks.

HOW DO I GET THE SONOS CONTROL PANEL BACK ON MY IMAC, I HAD TO DELETE TO DO A LARGE UPDATE  

I’m using a Mac G5 running OS 10.5.8 as a server to access the majority of my music library files via a network connection to my (newer) iMac running OS Catalina 10.15.7.I have no issues accessing the music library from the G5 on the iMac, but the Sonos Controller or iPhone app cannot access the G5 library...I’ve confirmed sharing settings and believe them to be correct.Is the Mac G5 (OS 10.5.8) too many generations removed and incompatible with current Sonos Controller software of iPhone app?

Hi,If I have both S1 & S2 sonos set up on the same network, can I play an S1 stream on my S2 system?Thanks.

Hey,I’ve a newborn son that really loves sleeping on me so I’ve to adjust my Sonos sound a lot due to inconsistent volume even with night mode on.I’ve noticed that when adjusting the sound for my Sonos playbase through the Sonos app it also adjust my iPhone volume, going from no sound to actually have a lot of sound. So when I start looking through other apps now they start blasting sound almost waking my son up.  Has anyone else noticed this as well or maybe there is a setting that I can tweak so it doesn’t adjust both my iPhone and my Sonos? content on the tv is coming through Apple TV apps, if that helps. Adding video of the problem.https://youtube.com/shorts/LkXYmr4g9Cw?feature=share

A connection to Amazon Music is lost.There is no problem with my Wifi and the app and speakers are up to date. All other services seem to work fine and also Amazon Music app plays and on the web, but not on my Sonos Move or Play1.

Hi I’m just checking if this is normal. I currently have a playbar two play ones and a sub in one room. I’ve recently purchased an arc two one Sl’s and sub which is in another room. I’m about my system it’s show the kit in which room it’s assigned to but not the two subs. Is this normal. I do feel like since I’ve added the new system that I’m not getting the impact I used to have when I just had the 5.1  

I can play an Amazon Prime playlist but the list itself is not shown