Controllers & Music Services

All my Sonos devices but a Play1 are in storage since we are moving.I initially connected the Play1 wireless at the airbnb we were at to the wireless network just fine, but it was intermittent due to a weak signal so tried to connect to the other available network but could not.I got a wireless extender for a stronger signal, but I am still unable to move it to another primary wireless network or to an extended wireless network, or even to the original wireless network.I can run fine only if I plug the Play1 into the enet port on the wireless extender.If I use Sonos2 to ‘Manage Networks/Update Networks’ and say YES when asked to add a trusted network, then hit ‘Find System’ I am prompted again to make sure all products are powered on and to ‘Find System’ again, but nothing is ever found.Is there any other way to change the old wireless network to a new wireless network? Even if I set the S2 app to the old wireless network it no longer works. Since I only have the one Play1 at present,

I just updated the Microsoft Windows SONOS S2 V14.8 app to V14.10. When I open the app it has “The Queue is empty” with a spinning globe above it. The Help About screen is blank. The update installed without reporting any issues. Has anyone else experienced this issue? UPDATE:I disabled my Norton 360 Smart Firewall. I then launched the S2 SONOS app. The app responds immediately without the empty queue message. The app Help about reports all information. I then closed the SONOS app. I enabled the Norton 360 Smart Firewall. Launched the SONOS V2 app and everything is now working.

Looks like you can have more than 500 deezer playlists on Sonos now.   True?

Please add an optional compact view for the music services page. The page listing tracks from a service wastes so much space. The excessive padding is good for touch, but you can only see a small number of tracks before scrolling. Consider a very dense list as an optional view. Scrolling around looking for a track is not a good experience. 

Every time I group another room I get scared that the volume level in the other room is going to be too loud. I think by default when grouping the volume in the additional room should be reduced to 5 or 10. There is no scenario ever when I add a room that it should immediately blast at a loud volume.

Hi All. Having played with the new deezer on the Sonia app what do people think about it. It seems to be missing one of the best bits it had before the most streamed albums any idea how we can get this back ?

Ha Ha Ha, the fomo pressure has caused me to throw caution to the wind.

This a feature that was once requested in this topic and I’d like to bring it up again as it is also something that would greatly improve the app.Essentially when using the Android app and you browse albums on a UPnP server you can only queue 1 track at a time instead of the entire album. There is no other way to queue an album without adding tracks one by one to the queue.There is no malfunction and this is just a feature request.

I’ve been using this set up for a while but it’s optimal (especially for playlists) so wondering fi someone has figured out a “better” to do it. I have 3 Sonos speakers (2 old “5’s” and more modern “1”) Still using Sonos S1 controller on my Mac and iPhone Macbook Air (recent) running Big Sur 10.6.5 Old WdMyCloud NAS Sonos Library points to wdmycloud/public/sharedmusic/ and within that i have all my music folders copied from the iTunes music library.I buy music from ITunes/Apple Music or Rip Cds, and store them on my local Music folders on my Macbook. Then I usually copy the folders correspondent to the new albums over to the /sharedmusic/folder on my wedmycloud that Sonos points to. My “issues” are:I wonder if ther’s an easier way to automatically copy new music that goes intio my local Music folders to the NAS (I always see some “automatically copy shortcut” in the iTunes folder but don’t understand it   more importantly, my playlists from Music don’t get imported to Sonos and I”m not

On the Android app when I adjust the volume slider it displays a value, but this does not happen on the Windows (10) app,Is it possible to get Windows to display the volume value?If not can this be added to the Windows app please.

In my old S1 and S2 systems I could access my extensive music library on a SAMSUNG SSD attached to the primary ASUS XT8 router.Unfortunately, my SONOS Sonnect, 5 Play1 and a SONOS ONE are S2, after major issues trying to set up S2 on ASUS XT8 Mesh network without success and having to destroy the old system and build a new one from scratch using SONOS netPlay1 attached to the primary ASUS XT8  router.I am now unable to connect the music library (SAMBA share) to S2 WILL THIS WORK?All play1, 'sonos one' and Connect are currently S2 I have a disconnected bridge still on S1 Is it possible to: 0) Wire Bridge to router 1) Factory reset all Play1 and Connect 2) Set up an S1 system starting with Bridge  3) Add 5 Play1 and Connect to new S1 system 4) THEN disconnect Bridge and wire the Play1 to router 5) THEN add music library. 6) THEN convert to S2 7) THEN add SONOS ONE speaker?

Bonjour, J’ai régulièrement de la publicité au démarrage de l’application sonos. Je n’écoute que deux radios, FIP et France inter et ces publicités me rendent dingues…. J’ai souscrit à Sonos radio HD et même constat, toujours des pubs. Merci de votre éclairage.  

What’s the best way to control alarms or scheduled music play? Is it through the Sonos app or through Spotify or Apple Music? I currently use the Sonos app to choose which playlist to play at a certain time, but I find it to be a little bit clunky and I’m wondering if there are some better options.

This is just feedback to Sonos.I don’t really like having to reset my router every time the Sonos app can’t find my Sonos system, whcih is becoming more frequent. Everything in my house is connected to the router, so resetting it is not ideal. I am sure there is a technical reason for needing to do this, but your users don’t care about that. All they see is that it is becoming increasing onerous to own and operate a fairly expensive sound system. From a marketing standpoint this might be a problem for you.I’ve had a Sonos system for 12 years. For the first time I am beginning to think that it isn’t really worth it.

Again requesting a widget, has been requested before , but I am unable to add my voice as a customer since that thread was closed: I own 10 of your devices. I would only consider adding to the system if the focus was taken off baby monitors and put back on things that improve basic usage of your devices. And easier to access volume control would be a big improvement  thanks

As the subject line says - I can play to my neighbour's Sonos system via Airplay - should I be able to do this?As backgrounder, I had an issue when I paired my Move with their Move, via wifi - just to see how they sounded as a pair.I then ended up having all kinds of issues with my Sonos system becoming entangled with theirs.Despite not being connected to their wifi and resetting the Moves to their rightful owners/wifi, I was still seeing their Sonos speakers via the Sonos app, when logged into my wifi and their email address intermittently appeared in my App log in page, instead of my own - it seemed their system had become baked into my app...After resetting the iOS app didn’t stop this happening, I appear to have eventually resolved this by:Wiping my iPhone and reinstalling the Sonos app Factory resetting my router Factory resetting/re-adding all of my system in the Sonos appMy Sonos system appears to now be stable, though I have had one of my surround One’s drop off twice.However,

Bonjour à tous le monde, je possède plusieurs produits sonos chez moi et je me suis séparé d une sonos Roam ,je ne possède plus l enceinte mais par contre elle apparaît toujours hors ligne sur l application….comment l enlever ??d avance merci

I’m running 5 for 5… Sonos requires an update, and my system completely stops working.  I mostly use the system for playing my record player.  LOVE the speaker when it works.  It’s a doorknob right now.  Infuriating.  

I am sure this has been discussed before but a search for anything around ‘volume’, ‘controls’, ‘slider’ or ‘app’ comes back with 100’s of results.As a user of the Sonos app on IOS, do I need an excessively small thumbprint to stop the slider attempting a sneaky move as I lift my thumb off the dot? I like even numbers. If I set the volume to 8, I don’t want the app to sneak to 7 or 9 as I take my thumb off the slider.Add slider clicks, take away the sneaky AI that decides it prefers its own volume setting.Thanks.

I am by no means a sound engineer, but the mid and low range frequencies are much richer on my passive Bang & Olufsen architectural speakers (which are powered by the Amp) when I stream through my Android TV versus other devices (laptop, tablet, phone, etc.) that aren’t directly connected to the Arc via eArc.  I understand how many permutations are involved there.  I have tried to control for as many of them as I can.  What I am really wondering is if the Arc woofers produce frequencies from the passive speakers in certain configurations with the Amp and not in others that seem almost identical?Thanks for any insights. 

It seems that another way for users to view and manage their saved Albums and Playlists would be in the ‘My Account’ section of the web app. The phone app stores this data, so it can’t be difficult for Sonos to upload and publish the lists in a personal Profile section titled ‘My Sonos’. Then using the web app interface, a user could edit/delete/export the album/song listings - but not add to it. It would be ideal to review the albums & songs on these lists, check for duplicates or simply to edit them. Does this sound like a useful idea?   

One problem is old another appears to be new.The old problem is on just 1 PC, and, it is the PC where the controller app was first installed. Whenever there is an update to the PC controller application, it causes the system to reboot. I’ve learned to anticipate this when the menu shows an update is available. But I’m getting tired of this behavior. Having multiple Windows computers, the PC controller updates do not cause any of those other systems to reboot, why just this one?Today while the system which has the reboot issue was busy, I did a few music library updates but when I tried to select Update Music Library, that was disabled. Going to a different system to use the PC controller there allowed me to trigger an update of the Sonos music libraries.Seems like more hoops to jump through and IMO that’s not good.</rant>

Would be nice if Sonos create an alamarm clock that indicates the time.Is there any news regarding this?

With such an utter useless controller - the speakers just take up space & power! I have a 1, 3 & 5 if anyone wants them - time to find a system that actually just work!!!! 

Guess there was another “update” (to improve the user experience- funny) - as the app has got even worse - if that is even possible. A proper tech firm should buy Sonos and fix the basics!