Controllers & Music Services

I own an Arc, 2 Subs, 2 One's and a Move. Today my system performed a hardware update  but there is nothing listed on Sonos Website under release notes regarding this update. Is anyone familiar with what this hardware update included?Thanks in advance for any answers 

It can’t only be me! I have a 1,3 & 5 (gen 1 & 2) the sound is great…..but the app - with its S1 & S2 - keeps dropping speakers off - then “can’t connect” - is there a different way to control the speakers? 

Once again my frustration has reached a peak with this company. There are incessant problems and customer experience seems to be unimportant to the company.A week ago my SONOS Roam disappears from both the iPhone app and the desktop app, the usual run around begins digging out this and that “How to” article because I forgot exactly what I did two months ago the last time it failed, anyway SONOS don’t care.Yesterday too I was forced to update the iPhone app (but the desktop app worked fine!). So I upgraded it. Then I found that the desktop app too now had to be updated so I updated that.Today I see no devices listed in my desktop app and when I restart the desktop app I am told to “Register my products” and must now do this before I can use the app and my devices. I don’t want to stop what I’m doing (I work as a software developer and I’m very very busy) I just wanted to listen to a classical radio internet station.So I try the iPhone app and that immediately tells me I must finish sett

Are there any plans to build out he desktop app with more functionality; e.g., bringing Roon labs features? The desktop app seems stuck in a 1984 UI look/feel/function form? There is no recommendation engine or artist/track background information provided, like in Roon Labs. Roon Labs does not provide mobile functionality, you can only use it at home. Hence, two build outs are necessary.Thanks!

I can access my favourite songs, albums and stations easily via the mobile app, but only seem to access them via the PC app as a single mixed up section called Favourites, which is awful.  I can however see a Playlists section in both apps.  Seems the PC app has no concept of My Sonos like the mobile app.

There are days when you don’t want your regular alarms to execute.

Maybe I'm the only one who feels this way (I’m not), but the way I'm marketed to in the Sonos S2 app feels thirsty and crass. Most companies allow their users to opt out of marketing communications because that decision should really be up to the users.And before anyone suggests App Preferences > Allow Pop-up Messages, it's more than just disabling pop-up ads. The little blue badge that appears over the Inbox icon and also over the My Sonos tab icon in the app tray preys on the learned behaviour that notification badges are calls-to-action and get many users to try to figure out how to make them go away. Users are forced to view these ads in order to clear the badge. It's manipulative and encourages the notification anxiety/addiction problems that most ethical app developers are finally starting to move away from.It's especially crass because I have literally paid for your products already, so putting self-promoting ads in an app that only works if I/someone gave you money for somet

I would like to know if this is a good solution to play hi res files (24bit 192khz) on a sonos five stereo system.As far as I know and read in div. threads in this forum it is not possible to stream Apple Hi-Res lossless via the Sonos app (only AAC 256).  Amazon Music Ultra HD or Quobuz/ Tidal is limited to 24bit 48khz.Streaming from Apple Devices via Airplay is also limited to lossless (16bit 44khz).That's why I thought about the following:Usage of my Apple Devices (Mac or iPad) via DAC (e.g Topping DS 50 or FIIO) connect via USB and then use line in to Sonos five. I can see (via a borrowed RME ADI2 ) that I receive 24bit 192khz from my Apple devices.My question now is: is the SONOS five directly using this stream without any further conversions, or does it convert the stream, when it is played locally via the wired connection described above (Mac-USB-DAC-jack plug -Line in Sonos five)?Anyone using this solution already? How does it sound?Thanks a lot,regards tomyc

So today I recieved an email saying that Sonos Radio was now available on the web, the email linked me to a website where I could sample stations for 45 minutes tops. Is this the planned extent for this web radio feature? 

I have been listening to music on my Sonos system for a few ours and then the sound just stopped. The app still shows music playing.I closed app and restarted. I unplugged speakers and restarted. I unplugged modem and router and restarted. Still no sound coming from either speaker.Does anyone have a solution?

Organic growth - with your existing customers - is often considered preferable in business. So why did Sonos choose to abandon S1 users (besides keeping S1 wheezing along)? Yes, fanbros, I understand that Sonos’s adding additional features like Alexa compatibility required additional memory and, so, change, but why not communicate with, and try to incorporate, your existing customer base into the process?

I recently upgraded to S2 at last and was disappointed to find that the S2 Controller for the Mac is still not remotely accessible.  There was a discussion about this on S1 years ago and I think that thread is Locke now.Most of the buttons aren’t labelled, so when you use it you just hear “button, button, button, button” as you move through items.  Then it seems impossible to give all the import bits focus.  I can’t navigate to the choose rooms button (although the dialog that appears does work with VO if I can somehow get lucky with the mouse), and neither the queue or browse panes seem to be usable at all.I’m really disappointed how little Sonos seem to regard the Mac app.  By way of contrast, the iPhone app is really great.  But if it worked, it would be much faster and more convenient for me to use the Mac in most cases. Is there any way of this ever getting any attention?  I feel that a lot of the issues are very likely to be trivial to fix. 

Not sure this is the best place to post this……..but where do you post or submit Sonos feature requests?  I have been a long term Sonos user and have a few recommendations for features.   Please let me know if there is a better place to submit or post these…….where they are most likely to be voiced to Sonos representatives who may act if enough people suggest?  The first, is to suggest that the Tunein service allow sign-in so that you can use the Sonos App to listen to TuneIn Premium if you are paying for this anyhow.  I have seen requests for this going back at least 10 years, but Sonos does not seem to have ever added this.    I believe newer services similar to Sonos have added this, such as Bluesound, and see no obvious reason why this would not be relatively easy to implement.  I do think they should implement their own Sonos app for Apple watch I do think they should add a Sonos Controller app for Android TV so that Sony and other Android based smart TV’s can show what’s playing o

I’m hoping I’ve missed a really simple solution but I can’t find it.I’m loving listening to all my sources of music together on the Sonos app in my house, But when I leave the house and go walking with my headphones on. I’d like my phone to carry on playing the album/playlist/mixcloud show from where I left off.The Mixcloud app on Android for example doesn’t seem to carry over where I got to in a show on the Sonos app if then start listening directly on the app on my phone. Likewise albums / playlists.I have to use MediaMonkey Android on my phone separately to listen to the same playlist I was listening to on Sonos.I’d also like this functionality so I can switch from listening to Sonos speakers in the house to headphones at night.At the moment I’m living in a parrellel universe of Sonos Speakers and Headphones Just having the Sonos app play locally on your phone would surely solve all this?I have a 512GB sd card on my phone and I would be happy to upgrade to a 1 or 2 TB if it solved t

I'd like the ability to select a My Sonos playlist, and have the system remember my playing preference for the playlist in terms of shuffle, repeat, crossfade or none. Example scenario. The following 3 are added to My Sonos for ease of access via the app.1. An album by Counting Crows. I want it played in order as the artist desired. No crossfade.2. Classical Christmas from Spotify. I want this shuffled with crossfade.3. Sleeping white noise from my local music library. I want this single track repeated with crossfade. I'm quite sure this is currently not possible, so I'd ask Sonos to make it a feature. It could be something like "Playlist Options" after it's been added to My Sonos. Thoughts? Suggestions everyone? Thanks!

Bit disappointed with the playlist choices on Sonos Radio HD, nothing further back than the 80s as far as I can find. Do you agree?

Other than the quality of sound and assortment of apps, what real services are provided for listeners? It’s a shame the list does not go on, and simply ends there. It’s a product that doesn’t allow use without Wi-Fi and doesn’t have an option for headphones. I’m proud to have persuaded fellow friend from indulging in the same misadventures I have when it comes to buying constrained speakers. Why have rules or limitations on sound?

How can I listen to Qboz in Sonos in Brazil?

Yandex Music got disabled in the Sonos app and turned my Sonos devices into bricks. No announcements, nothing...just a message that the service is no longer available.I understand that you want to support Ukraine. I get it and there are lots of better ways to do it,  but that has nothing to do with music. Yandex wasn’t even sanctioned by EU nor US.I loved sound of Sonos from the first time i heard it and i even purchased the Beam without checking that it can’t work over wi-fi/bluetooth.

I finally found a work around for playing music on my android phone on Sonos speakers.  I was dissatisfied with using the Sonos app because: 1) Sonos does not sort folders or artists alphabetically (making it extremely difficult to locate a particular artist among 600+); and 2) the Sonos equalizer is too simple (one knob for bass - one knob for treble). The solution is remarkably simple: install the  BubbleUPNP and cast your favorite android mp3 player app, podcast app, or other android audio stream.  I have seen numerous forum inquiries about this issue, but none of the responses have descibed this simple solution. I am so delighted that I can now play music from my phone to Sonos speakers with total ease. 

We have a large investment in our Sonos system, and use the S2 apps on MacOS and iOS/iPadOS (all current OS versions), With the exception of bug fixes and firmware updates, I haven’t seen a single user interface update since its release. Note that while we have an AppleTV (and 3 Apple Watches), we never use either to control Sonos, so I’m not looking for apps on those OSs - just updates to iOS would be sufficient though sync’ing the UI in MacOS and iOS would be very much appreciated.Given Sonos’s premium market positioning (and cost), I expect that at a minimum there would be updates and improvements to the UI, making it more current and better organized like other apps and systems. At least some functionality improvements should be included as well. The app is completely static from the user standpoint. Are there any plans or projects in the works to update the app’s UI and features? If so, can you provide details as to some of the possible changes as well as rough timeline? I’m consi

All of a sudden my controller on my iPhone as well as my pc do not control my sonos system . I have unplugged  all 9 sonos products, rebooted so many times and it still is working intermittently if at all. It is getting frustrating. Do you have a solution?  

Am I the only new user who thinks that Sonos speakers will not work with Youtube is something I should have known about before I wasted my money on the damn thing?

I have the track showing from My Cloud but not sure how to shuffle tracks as I could with old NAS

The Sonos app sucks. Either it can’t add songs to my queue or it can’t even Airplay my Spotify onto my Soundbar. Most useless products ever. Don’t do it.