Controllers & Music Services

Are the Internal web pages gone after the recent 9.0 update? I get this from every page and device (1, 3, 5v1, 5v2 and ZP-80) I've tried give me only an: Error 400 - Bad Request Diagnostic: 583533240 Replace the sonoszp80 with your IP address to try your system) http://sonoszp80:1400/status http://sonoszp80:1400/reboot http://sonoszp80:1400/advconfig.htm http://sonoszp80:1400/wifictrl

My controller only works when I disable my avast protection on my pc windows 10 64 bit operation system. My avast version is 18.5.2342 (build 18.5.3931.0). Any advise is appreciated thank you stephen.

So hardware buttons and lock screen no longer work. I've uninstalled the app, reset the controller, and still nothing. Audio buttons only control the phone - or nothing at all. No lock screen anything. Why does this seem to happen with 80% of iOS builds? Is Apple freezing out Sonos, or has Sonos engineering just failed? (see v8.6 update debacle)

Is there a way to automate playing music on my sonos? We have a play one in one of our bathrooms and the kids always put their music on it and when I use it I don't want to go through the multiple menus to play my music. We use Rhapsody and the kids usually have a playlist that they play. I usually use one of the radio stations 80's rock. On the sonos controller you have to go through 4-5 menu's to get to this particular station and it is laborious. I'm thinking of a "button" a zee wave button, an amazon "dash" button or something similar that has a single purpose. Push it and it sends the proper commands to sonos to tell it to play rhapsody channel "80's rock" on this play1 at this volume. Thats all it does. We could have another button that plays the kids play list. No need to navigate the controller at all, just push and play. Has this been done? Can this be done. Seems like it would be a great feature.

Can you enable Siri Voice control for your Sonos One without IOS device?

i am not able to add a song to the queue using pc software or android device. when this happens i am unable to submit diagnostics so please dont ask me too. the only thing i can think of is the router but i have done everything the client support has told me to do. please fix this issue. I dont seem to have any problems with the apple products that are in the house just android and pc.

Now that Sonos has updated its controller to work with Airplay 2 is it possible to link my sonos 1 speakers with my Apple HomePod? If so how do I do that?

When do you think that Sonos will release an update with Airplay 2 support?

When will there be a visually improvement of the desktop controller.. It looks so old fashioned!

Like many of you, I am extremely disappointed by the latest app update. I have been a long-time and heavy user. The latest update and recent issues I have getting reliable performance, has made me wonder if there are any 3rd party apps that could be used in lieu of the Sonos app on apple devices.

I've been using my sonos connect cleanly for several years now without incident until now. If I launch the sonos app, it says its trying to link my players to my account. I eventually get the screen "Setup problem. Check your internet connection and make sure all of yours speakers are plugged in."... I see in other posts, where you ask if the sonos device is wifi or not. I have plugged it into my network via ethernet cable but still can't get anywhere with this app. I'm not trying to add any new sonos devices but simply get back to controlling my connect through it. What's the next step?

I’ve seen a lot of posts on here with the same title, but none reflect what’s going on with my unit. I have a CR200 that won’t turn on. Zero juice. If I place it in the charging cradle, the top-left LED glows amber for a little bit, then starts flashing. After a little while longer, the LED turns off and the controller’s screen turns on with the Sonos logo, shows me how to connect to a Sonos component. What appears to be a charging icon is present in the top-right corner of the screen. After about 10 seconds, the screen turns off. I can leave it in the cradle all night and the next day it still won’t have any charge. Dead battery or something else?

I have some large Sonos playlists and I haven't figured out how to eliminate duplicates. This can be particularly troubling when combining two existing playlists (e.g. adding a 100 song playlist to an existing 500 song list). Typically, I would look for a sort function, sort the playlist by song title, and scroll thru, identify the duplicates, and delete. However, I haven't been able to find a sort function.. Has anyone solved this?

Hi I just run anti aware to detect any virus in my phone. But unfortunately urban airship virus detect in Sonos app with red color? Means dangerous. Any one knew about this or why Sonos using this aware?

Received a customer request for adding Korean as a language. Anyone else interested in this language option?

I have a 5.1 set up with a playbar, sub & two Play:1's in my living room. My kitchen & dinning from back right onto my living room in an open floorplan. When I listen to music I'd like the rear speakers to act as a separate pair of stereo speakers to fill out the sound in the kitchen & dinning room and thus avoid having to turn up the volume on the playbar. Is it possible to set up a second profile/configuration that would essentially have my rear speakers appear in a separate room? I know I can detach them from my living room but I want to setups that I can toggle between. (and I know that the Sonos simulates 5.1 from a stereo feed but this gives me almost no volume on the rear channels.). Thanks in advance.

This used to be available as part of the support info, but disappeared with an earlier release of software. How do I now find out this information, please? Do I really have to submit a diagnostic every time I want to know this essential information?

We have a 5th generation iPod Touch we would like to use as a controller for the Sonos speakers in our home. When I search for "Sonos" on the iPod I do not get any results? The iPod is running iOS 9.3 and can not be upgraded per Apple. Per the app information it appears the 5th Generation iPod Touch running iOS 9 or late is suppose to work, but how do I install it on the iPod if search doesn't find it?

Hi does anyone know how much it would cost to repair a CR200 controller screen as mine doesn't work at the bottom?

Ever since the last update I cannot play song from my Synology DS214 anymore. My both Play:1 can find the source, select the title but plays the track in short sequences. I can see the timeline moving forward (0:05...0:24...) but you will only hear the song parts of a second then silence. Also I get the errors 1001, 1002..or network speed not sufficient. TuneIn works flawlessly, also Amazon Music and Apple Music. In addition, removing and adding the Library from my Synology didn't help. The Indexing now has been going on for tow days now (25GB of Music).

Just purchased (2) Play 5's for stereo pair. Received two different hardware versions 1.13.1.8-1 and 1.13.1.7-1. They came in different looking boxes as well. They seem to sound and work fine. Just curious about different hardware versions.

I want to be able to choose which speakers housemates/guests have access to. Right now we have a handful of Sonos speakers scattered throughout the house, but we also have speakers in our Bedroom that I (and my wife) want to solely have access to. Is there a way that we can hide these Bedroom speakers so that only we can access these. Also, is there a way we can set "Admin" rights so that we can control the other speaker units and potentially lock or limit the loudness of these speakers at certain times. For example someone trying to use the SONOS system at 3am on a weekday and accidently blasts at full volume throughout the whole house (including our Bedroom Speakers). Any insight from users or the SONOS team would be great.

Am not able to install controller on my mac laptop (Sierra 10.12.5). When I click Sonos app link from Safari, nothing happens (I suspect file is being deemed a security risk by OS). When I click app link from Chrome, get warning of risky file. When I confirm to proceed (why wouldn't I trust Sonos??) I get a Chinese install window per image below (all settings english - I checked). Please advise on how to proceed. For a system that is supposed to be seamless and fool-proof, I am surprised at the number of challenges I have faced at every step. Original wireless setup failed on multiple attempts and required multiple help centre conversations (eventually requiring boost device despite strong 60Mbps signal in every corner of my house), Alexa in Canada is garbage (unless you are willing to conduct major brain surgery through a 100 or so lines of instructions posted by users online) and now the Mac OS app is garbage. Please Sonos - at least try to live up to your promise!!!

Hi Sonos, Any plans to expand sonos with Samsung smartthings. I can stream content form my android phone to my sonos speaker using the smartthing app. This kinda of a work around for friends that visit, and want to stream music to my sonos. Will there be more options in the future?

Is it possible to stop others from changing Sonos? We are having a huge party soon and last time, Sonos hardly played anything as everyone was changing it via their apps on their phones constantly! I want to be able to control the music played for this event. HELP PLEASE! TIA 🙂