Controllers & Music Services

Ah come on Sonos, alarms used to be so easy. It used to be click ‘More’, click alarms. Now in 10.4 it’s click ‘Settings’, click ‘System’, scroll around a bit, click ‘Alarms’. Why? Sometimes it feels like Sonos is constantly changing stuff for the sake of change, not to improve the functionality.

Why when I search under playlists on Sonos do I not see my Spotify playlists? Many of these are uniquely named and should be readily visible and yet they never appear in searches. I have all my playlists set to "Public". Any tips? I’d like to able to access my playlists from other Sonos systems (at work, at events, etc.). Thank you for the help! 

Ok, I've had it with Sonos. This is the second time this happens. I already had to replace 2 iPad gen 1 with iPad gen 2 tablets and now it seems I have to buy 2 new one's again. I'm going to sell everything and buy some other system that does not impose these kinds of practices upon me.

We received a request for a new feature that would allow you to control the Sonos volume via the menu bar in OS X. Let us know your thoughts on this and add a +1 if you'd like to see this feature on Sonos.

Hi there. I have Spotify family premium and now have the Spotify kids app. It isn’t able to play on Sonos. Will this be added ASAP?

Display "Playlist" on the home screen.

Hi, is it in some way possible to control Sonos sound from distance? I have Sonos in a store, and I would like to be able to choose the music and volume from home. This because the staff is often changing the music or their own.

I know this is a feature already requested in the past as I've seen multiple threads spanning over the last 5-6 years but they are all closed with only the latest comments from about 7 months ago. I'm sure I am not the only one who wants to be able to restrict Airplay or other forms of playing music from my Sonos system. Is this feature coming? I can't imagine it being too difficult to implement a simple pin that bluetooth speakers implement before establishing the connection with it. Another possible solution is expanding the parental controls that is already a feature in the app and making it more customizable to how the end user (me) wants it to be. Why hasn't this feature been implemented yet? Please help!

My sonos keeps cutting in and out?

There’s so many features that the desktop client, Windows and OSX, is lacking that I’m looking for a better application to use.   Any suggestions?

When can we see the Amazon hd service integrated into the sonos app and voice control through Alexa or Google????Its really annoying having to open the Amazon hd app and cast to sonos come on guys surely this is something that can be done!!!Also support for playing masters through sonos via updating codecs.. 

looking at possibly adding a NAS drive to use with my Sonos , I have about 2 GB of music on the computer, which is backed up to a external desktop HD.I doubt i would use all of it with the sonos, say at the most 1 GB. Would a single disc NAS be ok, NAS drives have always been a bit of a mystery to me, i understand the basics of the raid side with mirror images, but i cant see me wanting this as I keep the music stuff backed regularly. Single NAS ready populated drives are a good bit cheaper as well. Looking at a max budget of £150 to £200, any advice on this , and what to purchase appreciated. Last question, 75% of my music is in MP3 format, the rest is Flac, will Sonos play Flac, if so would I notice any difference in sound, i am happy with MP3, so wonder if its worth bothering with Flac, considering the ammount of space it takes up.

Does Sonos move support HSP? I AM going to use It with skype on an Ipad or skype on an Android phone. Will It work?

I have a Sonos Port connected to my stereo and a Play:5 sitting in the same room. How can I force group the Sonos Port to my Play:5 so when I use the play button on the 5, I can play my music on both devices? Thanks.

Hi, I presently store all my ripped CD’s in flac format on a local drive NAS. However, device is old, and I therefore consider alternative solutions. I have a very fast fiber internet connection. Is it feasible at all to stream music in flac format from the cloud? Which cloud services offer online storage of flac files, while being compatible with Sonos?

I am a Sonos customer for many years and happy with it. In recent years, I had to get a hearing aid and am researching a way to connect it via bluetooth to my Sonos, so that I can control my hearing through it, without upsetting the neighbours…. I read that the CONNECT box has an Analogue output that I could connect a Bluetooth device to be paired with my ear buds… But it seems: The connect box is an old technology The Analaogue output is not via a 3.5mm plug and all Bluetooth I can find require that type of interface So, what are my options?

I can no longer play songs on my iPhone to the Sonos? Please don’t tell me it’s an iOS compatibility issue. I’d expect the Sonos App to have that capability natively.    I don’t want to have to use AirPlay or upload my songs to a music service. Not an acceptable workaround.    the previous Sonos app had a very easy “On this Phone” option. Worked great.    Any reasonable options will help.    Thanks

I'm constantly tweaking my EQ, Surround and Sub levels based on what I'm watching or listening to. I really just want these sliders all on the same page instead of drilling into the Advanced audio menu all the time. Wireframes attached.

How can I put songs into the queue? I tried so many times in many different ways and nothing seems to work..

Somehow, the past 2 weeks, either Windows 10 did an update or Sonos did, causing the PC app to quit functioning - tries to start up, small 2” x 2” or so splash screen then it hangs. Have uninstalled 2x (sucks because you have to reboot) - prior you need to force shut down via Task Manager all the little pieces, then uninstall, then reboot - works for about a day then hangs again.   The PC is part of anyone and everyone’s home Sonos - the phone app doesn’t suffice when you’re on the damn phone - get your act together and have the PC and Mac based app full functionality and give it some damn love.

So, allegedly, Amazon HD is supported on Sonos. How does one know what songs are in HD and what are not?  I don’t see any of this indicated on the Sonos app.   Is every song in the upgraded HD format and we should just presume we are getting that quality? Thanks in advance

Hi, is there a way to play podcasts that I get from my podcast app on my Android on the sonos speakers? Also I want to listen to the Australian ABC Listen App through the Sonos speakers? I'm finding the sonos app quite limited in term of accessing apps that I normally listen through. 

I have encountered a bug that I assume has something to do with locale/encoding. I am using the Sonos Controller on an up-to-date Android phone (Samsung Galaxy S7 Edge) on which the phone is currently in Japanese. I have just paid for YouTube Music and have added my account, but when I tap on "YouTube Music" from my list of services, I see this page: I assume this is an error page of some sort but it isn't being displayed properly. My YouTube Music account settings have my language set to English (UK), and my region set to Canada. I have tried changing the language on YouTube Music to Japanese but this doesn't seem to fix the issue. Any ideas?

Until recently I had a number of Sonos devices but only one of them was Airplay compatible. All devices are always grouped as Everywhere. When I play sound on an Apple Ipad it would automatically be distributed to all Sonos devices. This is great. Sonos is ecouraging owners to trade up to newer devices that are Airplay compatible. So I now have 3 Sonos devices which are Airplay compatible. But now when I connect to the same Airplay device that I previously did the sound is no longer passed to all devices. The 2 new Airplay devices are removed from the Everywhere group. Why is this happening and how do I stop this? I just want all the devices to be in one group.