Controllers & Music Services

Can the desktop controller be updated to use with S2?  

So I’ve tried playing hi-res (ALAC) files on Amp and Move after the S2 upgrade. Files up to 24/48 play back fine. 24/96 and 24/192 bizarrely play back in super-slow-mo; sounds like manually turning an LP very slowly. Under S1, these files just wouldn’t play at all.   Hi-res still plays back fine using Roon, but everything is still being downsampled to 16/48. Makes me wonder if the hardware actually supports 24-bit or if Sonos if just truncating the lower 8 bits.   Anyway, was hoping for native hi-res support but I’m happy to continue using Roon. I prefer the interface anyway.

The new Sonos S2 for iPhone and iPad is a complete retrograde step, stick with the old one if you can. I have had a Sonos system, 4 x Sonos 1, 1 x Sonos 3 and a Sonos sound bar for a number of years, without issue, however since upgrading the apps on my iphone and ipad, I have experienced serious connection issues, and frequently have to go to connect to the system using my Macbook Air in order to change station, or simply connect to the Sonos system. This is especially frustrating when I have to move from wherever I’m listening to the radio in the house, to the study in order to connect to and retune the system. This never happened with the old app. Before I get the usual advice about reconnecting my Sonos system to my network, the Sonos system has been completely re-installed several times, currently set to hardwired from my master speaker to the main router, and my Wifi signal strength around my home is in the region of 50Mbytes. Plus the issues only began following the upgrade, no

I have a Sonos system in which all components are on the one network. There are twelve Sonos units (Beam, Connect:Amps and Ones), and two of the Connect:Amps are legacy gen 1s.    I would like to make one floor of my house S1 including the old gen 1 Connect:Amps, and one floor S2 with the remaining units.   Can I have two Sonos systems - one S1 and one S2 - all on the same network? If so, are there any specific concerns, or ways that I need to set this up to make it work well?   Thank you Cal

If you’re on the fence about upgrading to S2, my humble advice to you: DON’T do it!  Not a mature platform.   It’s slow, buggy, unstable, and should never have been released in in the condition it is in.  It has transformed me from a huge Sonos fan to having zero faith and appreciation for the technology. Oh, and by the way, there really is NO additional value over S1.  So there’s ZERO reason to make that move--stick with the mature option and adopt in a year or two when S2 sucks a little less--hoping that day comes sooner.

With S2 we have some improvements regarding hi-res support. I was really hoping for Tidal MQA support. Now, I am not wedded to Tidal but I do like it and would love for it be supported. Is there any chance of that happening in a new S2 world?    Thanks BW. 

I have three iOS devices that I use (or used to use) the Sonos app on.An old iPad running 10.3.4 (highest it’ll go to)An iPhone 6s running 12.4.7and an iPhone 5 running 10.3.4 (highest it’ll go to)All were quite happily working the speakers, the iPad was running a beta version and although it said the iOS was no longer supported and I should upgrade, it worked fine.I made the mistake of upgrading to Sonos S2 on the iPhone, assumed it was just a new version as before but it’s rendered the iPad and iPhone 5 unusable.  Downloaded the latest version the older devices supported but they now say they’re incompatible and I need to put a later iOS on there (which of course I can’t do).I saw something about downgrading to Sonos S1 but after installing S1 on the iPhone 5 (last compatible version) it says it can’t be used and exits.What are the options?Am I stuck with only being able to control it with the iPhone 6s until Sonos decides I can’t use that either?Buying new iDevices just to control S

Since upgrading to S1 controller I have had a ton of playback issues.  Songs skip at random spots.  More skipping than playing in entirety.  My system was working perfectly well before the upgrade, now it is almost unbearable.  Anyone have this happen?  Anyone have a solution?  

For some reason Desktop app (both the S1 and S2 version [MacOS]) cannot find my Sonos System. When I go through the ‘Connect to existing system’ flow I get a confirmation dialogue saying ‘This Sonos app is now connected to your Sonos system’, but when hitting the Done button, I’m right back at the ‘Sorry, we can’t connect to Sonos...’   NB: On the mobile app everything works just fine. Does anyone know the solution to this?

Ever since updated to Sonos 2 app after Sonos 1 app told me not compatible with my system of 2 Play 1’s and a Beam.  App has issues responding when connected, then trying to connect to Sonos or other services.  It’s just a wonky piece of junk.  Can’t connect to my music on my computers.  Just been terrible. I had no issue utilizing music from computers before.  Connects maybe 30% of the time to pandora or other services.  Delayed response when it is connected.  Anyone else feeling my pain?  I can’t even get support from Sonos.  Just Bots and no returned emails or people answering phones. They claim Twitter is fastest way to get an answer but they don’t support their twitter customer service anymore.  I’m reaching out for help from community as I’m ready to ditch Sonos for good.  HELP? 

Hi There,  I’ve read through posts on the topic from 3 years ago and haven’t seen a recent update or post on this. Has Sonos updated their product / App to allow you to connect a single speaker to multiple room profiles? For example, I have a Play:1 in my Office, a Play:1 in my bedroom, and then a Playbar, sub, and two Play:1’s in my living room.  I have a profile for my living room, I can make a profile for my office and bedroom, but how can i choose to play music through ALL of these at the same time? I bought these so that they can be connected, and it seems like the only way to do this is to create a profile for the entire house, in which case i would have to either manually mute the speakers in the rooms i don’t want it to play, or delete and recreate my room profiles anytime i wanted to listen to music.  Or, Imagine if you have a speaker inside and one outside. There are times when you would want to be able to play on both speakers for guests inside and outside the house, and

Hello.   Long time Sonos Fan,  we have a number of sonos units all over both homes.   In the past we travel between our weekend place and our home in the city,  open the app and sonos works ( see all the available zones , ect ).    Welcome the new S1 app,  now via the IOS app I can only see the zone in our weekend home,  even if we are not on that wifi network.   Is there a work around ?

I am running SONOS CONTROLLER FOR MAC v.11.1 Under MANAGE, UPDATE MUSIC LIBRARY NOW is greyed out.    This has only happened recently. Is there a solution? My system comprises    

I’ve got a Sonos Port with audio input from an Apple TV, and output going into an amp and speakers (non-Sonos). I can’t control the volume on the amp remotely. I’d like to have a remote to control the volume on the Sonos Port.I know how to configure an Apple TV remote to control a Sonos Playbar.Is this possible for the Sonos Port? 

I wanna buy one, thought I’d better check first though   Thanks Glyn

When I select. Set up new system, and then login with an account I created in the browser, the app says: “Network Problem Check your internet connection and make sure all your products are plugged in.  If you’re still having a problem, check the system settings on this device to make sure the date and time settings are correct.” Well both the internet and the date/time settings are correct. It’s set to automatically sync the date and time, but I’ve tried it manually as well. I think something is wrong with the app itself because when I go to create an account with any email in general, it claims the email exists - even if I have NEVER used it with sonos  

I miss being able to stream baseball to my Sonos speakers.  Just grabbed a Move and even more disappointed now.  Are there any reasonable work arounds?

Hello, During the last month or so I've been developing an app that lets you stream whatever you are playing on your computer to your Sonos devices. There is a delay so the app isn’t that suitable for movies, Skype calls. The main use case is to enable music not otherwise provided in the official app, e.g. live concerts on YouTube, Twitch and what not. The app is open source and completely free. You can download the app for Windows 10 at budgiestream.com   I would love to hear feedback on the app

Does Sonos support Trueplay with the 2020 iPad (7. Generation) and the iPad Air (3. Generation)?

Are the songs on the Hot Country Sonos Station updated daily? If not, how often? How long is the playlist? It seems like I hear the same songs after listening all day. Thank you.

Hello, I am having a lot of problems with the speakers showing up on my device My setup: AMP and Play:1 connected over wifi with an Eero mesh system. In a perfect world I would use Ethernet for all of them but that really isn’t an option. Both of them should have no signal strength issues, and their IPv4s will not change. When I was first setting them up, it was a lot more difficult than it usually is. I would be able to find the device but it wouldn’t connect to the network. After a while of messing with things and a lot of luck, I managed to get both of them connected simultaneously. At which point they worked for a day before I was unable to connect to them through the app. And haven’t gotten it to work since. I have tried several factory resets but nothing seems to get them to work. I can see them to set them up but it just won’t play nice with my network.

So S2 is all white again!    where did Dark mode go

I currently run Deezer Elite -- this is an FLAC stream.  I was told by an audio salesman that while Sonos runs FLAC the audio you actually get is less than CD quality due to Sonos’ own compression.  Is this true? If so, does the broader band of S2 eliminate said compression (or is the improved sound quality only going to be when you upgrade a stream all the way to HD) Would this elimination be immediately audible or do we need to await further updates?  

Have this issue since Beta - Passed it on but never fixed before S2.  See 3 Photos below. Issue is when App is opened the 1st screen comes on & say “searching”. Stays on for 10 - 15 seconds. Then 2nd screen comes on & says “Not Found” & will stay on until I move mouse or press any key & then 3rd screen comes on which is the actual System. This issues goes back to the Beta Project. I have tried deleting app & rebooting to no avail. I have App on iOS & iPadOS with no problem. Works fine. I hope somebody from Sonos is monitoring this discussion???  

Hello have new Sonos move and able to register listen and connect through my phone.  when try to find the move throguh other mobile he wasnt able. I tried both create new account and also to find existing device with no success.  after download the app on other deviced, how can i connect the move to more then one mobile device?