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Contributor I
Aug 7, 2020 6:41 PM UTC
Answered

I can't disconnect from Sonos AirPlay

I play music using my iphone from my itunes app via airplay through my Sonos One speakers. When I am done playing music using my Sonos speakers. I turn off the music. However when I now just want the music to come out of my phone and not the Sonos speakers, they will not disconnect. I try to disconnect from Sonos but it will not let me. I have to turn off my phone in order to disconnect. I called Sonos already and they were not able to help me. Does anyone have any suggestions?

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Airgetlam
AirgetlamAnswer
Aug 7, 2020 8:28 PM UTC

In general, when I’m stopping AirPlay 2, I use the iOS ‘chooser’ to deselect the Sonos speaker I’ve been using, and select the phone. 

Bruce

4 replies

Airgetlam
AirgetlamAnswer
Aug 7, 2020 8:28 PM UTC

In general, when I’m stopping AirPlay 2, I use the iOS ‘chooser’ to deselect the Sonos speaker I’ve been using, and select the phone. 

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Bruce
djdennisgAuthor
Contributor I
Aug 7, 2020 8:38 PM UTC

It worked, THANK YOU very much!

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Airgetlam
Aug 7, 2020 8:41 PM UTC

You’re most welcome. Not completely sure, but I’ve always been under the impression there was a timeout from Apple on a connection that wasn’t carrying data, but I’ve got no idea either how long that is, or whether I’m even close to being correct ;)

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Bruce
Paul A
Retired Sonos Staff
Aug 7, 2020 9:04 PM UTC

Hi @djdennisg.

Welcome to the Sonos community and thanks for reaching out to us.

I’m glad to hear that everything is working now. I do hope you continue to enjoy your Sonos.

Please do not hesitate to reach out is you still have further questions or concerns. We are always here to help.

Thanks,

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