Controllers & Music Services

Hi,I’d like to manage albums from different sources (local NAS, Spotify, other streaming services) in one library. Like the Sonos Music Library function, but with the ability to add albums from streaming services. Sonos Favorites don’t do the job for me because it is just a flat list, and I’d like to be able to browse by different criterias (albums, artists, composers, genres, ...).Does anyone know a good solution for that?Regards, Robert

I just updated to the “new” Sonos app and updated my speakers.  However I noticed that whenever I do a search now it doesn’t show the music files on my device.  Is that expected?  The old app used to search both my Music Library and my device’s music files.  Did Sonos really take away the ability to play files off your device?  If so that seems like something that should have been clearly identified before asking Users to upgrade.

Hi Everyone,I have an CR200 controller that worked perfectly until I recently split my system into an S1 and S2. I needed to split it because I bought a gen 3 sub and wanted to continue to use the CR200 and a Gen1 Play 5. After the split the controller, which is obviously on the S1 system, does everything it should except allow me to search for music. It will allow me to access the playlists, recommendations etc on each music service but not search them. I use Amazon Music and Tidal. I can not search on either music service. I have tried resetting the controller. Would anyone kindly be able to offer any suggestions on how I could fix this? Thank you

A few years ago, I bought two PLAY5 (GEN1) speakers along with a Playbar, a SUB and three PLAY3 speakers. I have since added a Sonos Beam to my collection.Having now found out that my PLAY5 speakers are not compatible with the latest Sonos Apps and my only option to using the latest Sonos Apps (on my PC and phone) is to replace the PLAY 5 speakers, albeit with a 30% discount, I am not thrilled that having invested in Sonos most expensive speakers a few years ago and committing to develop my Sonos collection, my PLAY5 speakers are now essentially obsolete.I decided that for now, I am not going to take up the costly option of buying 2 new PLAY5 speakers (even with the 30% discount) because:There is nothing to say I won’t find myself in the same position a few years down the line. As a result, I am considering getting rid of my entire Sonos system and investing in speaker systems from other companies that won’t become obsolete in a few years. The problem I now have is that whenever I laun

Absolutely loving the exclusive Sonos radio stations. Sunset Fuzz, cocktail hour and rare grooves providing some excellent tunes to accompany lockdown vibes.    what I’d love is to get the track listing to be able to make a playlist from it and listen to it again at my own leisure. Possibly when having breakfast cocktails, for example, or whilst checking Twitter for the 12,000 time when I should be writing that report that was due last Monday.    sonos - super work - lovely update.    much love    pip

I have signed up for Amazon HD music, I read the SONOS article saying What is Amazon Music on Sonos?There are four tiers of access to Amazon Music on Sonos:Amazon Music Unlimited Amazon Music HD Prime Music Amazon Music LibraryOk..  sounds good - but when you add Amazon Music and select from the services it only shows Amazon Music. There is no distinction specifying the different services.Does the stream revert to what I have purchased “HD” automatically?Thanks

My sonos speakers disappeared for the S2 app.At no stage in restarting the speakers did it ever say that I was going to lose my playlist and this is absolutely unacceptable. In my research just now I see that this is an ongoing issue since 2013. It is unacceptable that this isn't published and that I can't get my playlists back. In fact there is also no way of backing up playlist on Android. This is a big viability gap in your products and it seems you just choose not to address it. It seems as this issue is 5 years old that rather than  look after the substantial investment your clients making your systems you choose to ignore it. For what purpose ?. Don't get me wrong I love the Sonos sound system and it's quality and can recommended on that basis -  however this issue of continually losing playlists and favourites is a show stopper.The viability of your product is in question for me and many others. The product is not sold with the understanding the playlist , favourites cannot be s

So I own 4 play:1 for a couple of years now and this always happened. I’m trying to figure out if it’s fixable because I’m considering the addition of the Sonos Move to the set-up.  Problem is simple : I get the message that the app cannot connect to the sonos product at any random moment. I get the message when the music is actually playing and let’s say I want to change the song, or just pause it for some reason. I thought it was my phone that was getting old, but then I still get the message after an upgrade to an iPhone 11. However, I do not encounter that issue with my wife’s Samsung Galaxy S10 (is there a known issue with IOS?). That brings me to think that it is not an network/wifi problem. This problem prevented me to get the Beam and before looking elsewhere for a Sonos Move equivalant, I figured I could ask here. I’m one of those who actually like the Sonos App and the combination of all my streaming services. Also, I don’t mind the price tag of the Move, but at this price

OK, why isn’t TIDAL available as a music service to select in the SONOS2 app?  What’s going on between SONOS and Tidal, I am so confused.  I just signed up for the TIDAL $2.00 service for 90 days at the high end sound service and I can’t access SONOS through their application via iPhone, iPad, Apple MacBook Pro, nada…...help!

I have a large .mp3 library.  Search works for normal kind of album, an album by a single artist works fine.  There I use the Artist for the “Album Artist” Tag and the Artist in the “Artist” Tag.  This works well when there is a song on the album featuring another Artist, I use the Artist and add the Featuring artist in the Artist.  The problem is a compilation like the 2019 Grammy Album; “Album Artist” tag is “Various Artists” and I use the Artist singing the song in the “Artist” tag.  So, the song is listed under “Album Artist” and not Artist making that Artist unfindable if I don’t have an album by the artist.  When I look at the song info, it shows the “artist” as the Artist, not “Various Artist.  Frustrating,  Can’t be sure, but I think the search was working in Sonos V1 and stopped working in Sonos V2.  I deleted the index and rebuilt it to no avail.  Not sure what else to try.

Not sure if anyone canHelp me but I thought I’d ask here anyway so I recently updated to a new Sonos app and it told me to get rid of my bridge which I did. And did a blue tooth update and everything was fine could play my music but now I can’t play something from my phone on any of my speakers?  I have a playbar, 2 of the little cube shape ones and a sub only updated the Apple App as i was having issues. So cannot play over WiFi or Bluetooth anymore, should i try resetting it? 

Is there a feature to schedule Night Mode on and off? I often turn it on past 10 when people are likley sleeping but forget to turn it off. It doesn’t seem like I’m the only one asking for this feature. Can we get this implemented in the next release ASAP? Thanks

In my Sonos S2 App (iOS) ½ the screen is used up at the top by a “Setup” option. Annoyingly this wants me to connect a pair of surrounds I have already setup with my Arc to one of the 3 beams we have on the network. On top of that I could do without being asked to try out Sonos Radio all the time which is also there. Hitting the x just gets rid of them briefly before they return.

Hello,I have (2) Play 5 Gen 1 speakers on an Orbi mesh wifi network (Main router + 2 satellites)Speaker #1 is connected to wifi satellite #1Speaker #2 is connected to wifi satellite #2Neither speaker is connected to the main routerIn that configuration, I can see both speakers on the network, and stream music to both if I use the Pandora Music player app.  However, if I look for the speakers in the Sonos S1 Controller app, I can’t see Speaker #2.If I move Speaker #2 closer to the main router such that it gets its wifi connection directly from the router then I can see both speakers in the S1 app.Both speakers have been rebooted, and as I mention, I can see and play music on the speakers with other applications just not S1.The reason why I care is that I’m trying to enable Alexa to stream music to the speakers but I think that b/c the S1 controller can’t see the speaker then Alexa is unable to use that S1 connection to stream the music. (no idea if this is true but it is my guess as I a

 Non-techie/ technophobe here! What are the latest software version for the S2 app please?Same for my S1's and Sub please?

I’m setting up my 1st iPort XPress. I get it connected to my Wifi. The next step is “Choose your Sonos”. I get the error “No Sonos players found”. I can then switch over to my Sonos app and see all of my Sonos components.    Any ideas?

I see this has been requested in the past, but those threads are closed. I want to keep the flame alive” Sonos - you need to bring back the "I'm tired of this song" feature when playing Pandora!  

I have several Sonos speakers & a Connect Gen 2 connected to a Bose speaker. I have the Sonos app on my iPad & iPhone & on my Mac. I am able to control all the speakers perfectly using any of these 3 devices, but does anybody know how I can get the music to also play on my Mac speakers when using the Sonos Mac app? Is this possible at all?  Many thanks, Ross

How do I edit ‘My Top Tracks’ under Deezer?   Somehow there are a bunch of tracks in their that I don’t like, but I can’t see any way to get rid of them.The tracks showing in the Deezer site as ‘Favourite Tracks’ appear in Sonos, under the Deezer service as ‘Favourite Tracks’ (all good there)However, in Sonos under Deezer -> My Music -> My Top Tracks I have a different list of tracks that I want to edit.  I can’t see any matching list in Deezer (using the website).  My Top Tracks isn’t a regular Sonos playlist that I can edit.  Any ideas where this list is coming from?The real problem is that Deeer is putting these tracks into my Flow...  

Hello. Artist page STILL doesn’t exist on spotify accounts through the controller.  I found this old thread started from over 2 year ago and the issue is still not fixed. I previously had deezer and there it existed and I’m sure it does for other services too so what is the problem here Sonos!!??https://en.community.sonos.com/music-services-and-sources-228994/spotify-problem-can-t-see-artists-or-stations-in-sonos-controller-6795221/index2.html

Is every station you listen to on Sonos HD radio streamed in HD or just a few stations?

With an update today (now version 12.2 - build 61182310) the Mac desktop app has lost a lot of shortcuts that used to be present if you right clicked the Dock icon - like Mute/Play/Stop. They were really useful to not have to find the app itself when you needed a quick action. Are they missing because of a bug or a deliberate choice to reduce functionality?

My Sonos system worked perfectly with Google Play but I have recently had to transfer to You Tube Music. My library appears for albums & artists but the Songs section just gives an error message and is empty. I want to be able to shuffle my library but can’t without Songs 

I just went through a laborious several hours of setting up a separate S1 system of 3 legacy Play: 5 (gen 1) and 1 Connect.  I had to set all 4 devices to factory since I couldn’t upgrade S1 to get the Removal tool.  The I set up the new S1 network under my wife’s email since it wouldn’t allow me to use my existing email which was in use with S2.  Everytime I open the S2 Controller app it tries to link to the S1 devices and asks me to remove these in order to use S2.  How do I get S2 controller to link to a system that is under a different email account

Just started investigating playlists.. using Android… don't seem to be able to create a playlist from music on my device, also don't seem to be able to create a playlist. Using the s2 app. Any pointers gratefully received...