Controllers & Music Services

Think I’ve changed to Sonos 1 app and had to set up again as nothing working .now have nothing to play ! no playlists no radio , no nothing 

Hello, I just did a Beam update and now my Samsung TV remote isn’t able to control the volume, which was working fine before.I resent the Beam, as well as my TV and it still doesn’t work.I called Samsung to double check my audio settings and everything was fine there.Any ideas?Thank you,Aryn

I’m on S1. I have gen 1 Play 5s. I don’t want to lose them.This morning, the Sonos app on my iphone is prompting me to update with “System Update Available”. Should I accept it? Is it just an update for S1 or do I risk going to S2 and messing everything up?Thanks

I have a Yamaha receiver for my great room surround sound in all speakers.  The receiver has a “zone 2” which I will be hooking up a speaker selector to run 3 other sets of speakers around the house. Do I only need a Sonos PORT  or can I use a port hooked up to my receiver and speaker selector for speakers on “zone 2”?  

every time I search for a radio station and click on “stations” to refine the search, the app crashes.  I’ve cleared the cache, I’ve re-installed the app and it hasn’t resolved it.I’m using the S1 app, a Samsung note 10.

Hi all.Just wondering if anyone else has experienced problems having gone from Google play music to You tube premium. Our CR200 worked fine for Google but doesn’t find anything on You tube at all. Our fairly old iPad (version 4 I think) seems to find it without any problems. We are using all old components and control system. So if You tube is no longer an option do you know if Spotify premium still works on the CR200. It’s still by far the most intuitive and user friendly controller available. Thanks.

I have two Connects on the S1 App. I bought a One SL as I was told it could be run on the S1 App also. However, I couldn’t get past the “Press Play/Volume Up button” instruction on the Set Up - as it identified a Play One and not a One SL. I gave up and downloaded the S2 App just for the new One SL. So now I have the S1 App running the two old Connects and the S2 App just for the new One SL. How on earth can I get the One SL onto the S1 App ?

Hello,I have a Fiio X5 iii, how can I listen music from my Fiio player to my Sonos system (Bem + 2 sonos one) ?

Would anyone be able to answer this question about  S1 and S2 appsI'm presently using the Sonos S1 app to play music library stored on my Ipad device.The S1 app also allows me to play my music library through a 3rd party app called 'Djay'Using 'Djay' allows me to cross fade tracks and also provideEqualisation on the volume across the entire library.Can you please tell me if the S2 app will also permit this integration with Djay to allow crossfade and volume equalisation.Thank youFrank 

Hello,Is it possible to not only show dolby atmos in the app. but also if it is stereo, dolby, dolby 5.1, etc..Further it would be nice it lip-sync could be changed in minus direction, don't know if that is possible? Thanks. 

Does anyone have any ideas or suggestions for controlling Sonos without using a smartphone or a tablet? For example using the ‘Google Nest Hub’. I did read you can only do very basic commands and not full functionality like the Sonos App (searching, picking music, etc.).The reason I am asking is we want to give both our kids Sonos speakers as well but find both to young for smartphones or tablets to be in their room as a control device. I can limit internet access for the tablet and use-time, etc.. but it goes beyond that and is quite a uphill battle to get things to work well then. We also tried things like turning an ipad in or requesting use of it it. But that's even more of a hassle and error-proof. They are getting to be inbetween the age they can and cannot handle digital media well and aren’t supervised the entire time. My daughter just wants privacy in her own room, read or play, dance, etc. without a parent being there the entire time. But give them a digital device and you en

Will a Western Digital My Cloud Home work to play my MP3 music, on our Sonos  One/SL stereo pair set up which is controlled by a Amazon Alexa Echdot. Looking at maybe at getting a 2tb version. Don’t need it for anything else, at present all my music is on pc, and I use iPlayer to put it on our iPod a touch devices. Is there anything I should know about the WD my cloud, is it easy to set up with a Sonos, bearing in mind my skills are limited with computers.  Any other suggestions or help appreciated.

Hi, I removed the Bridge from my Sonos system and it works fine without it. But I hate to just throw electronics in the trash. Could I use the Bridge as a WiFi extender at home? Is there any other use for it? Thanks.

Hi everyone, Please help.I’ve had a gen 1 system for years with no problems, As of 12 months ago it started dropping out when streaming from spotify. I run a bridge hardwired to the router, a gen1 connect hardwired to my amp but wirelessly to the bridge and a connect amp wireless to the bridge. The problem seems more frequent on the connect but does also occasionally happen with the connect amp. So far I’ve upgraded my wifi to super fast fibre, changed channels on every piece of equipment i have, including sonos, It still happens, I then ran it with all other equipment depowered, It still happens . I’ve moved the router next to the connect, I’ve replaced the bridge with a Boost and finally I tried hard wiring the connect to the bridge. It still happens. I have no hair left.I’m about to throw it all in the bin.Is there anything else I could try before I do? 

Hi all, Firstly, I’m loving S2. Nice UX generally :) I would like to request moving the "Your Library" section to top of "Spotify" section in "Browse" screen. I believe this will create a more natural user experience for Spotify users looking to access the lists they have created. It is also only a small section of menu headers, so scrolling past it to the Discovery Type headers would be easy for those who simply want to take advantage of Spotify’s Discovery tools.  As it stands however, for me to find a list in my library that I haven’t added to “My Sonos” requires me to scroll for ages past all of the discovery headers down to the “Your Library” section. I actually didn’t even know this section existed anymore and only found it by sheer luck. I’ve shown my wife now how to find her lists and she agrees it’s in a difficult to find spot.  Thanks for considering! NOTES- Device = Apple iPhone 8+- Device OS = iOS ver 14.2- Sonos app = S2 ver 12.2.1

Fairly simple issue.  I’ve seen this happen with other apps but can’t remember which ones.  Google Music worked awesome with the Sonos app on my desktop as well as mobile.  I’ve migrated everything over to Youtube Music but when I try and connect Sonos with Youtube it says my email and / or password are wrong.  The message I get is “The email and password you entered did not match our records.  Please try again.”    I’m guessing there is a log file that may have an old password in it?  I am using the most current SONOS app on a windows machine.  Any tips would be appreciated.

This is more me being a bit of a neat-freak, but I have been using Sonos for a pretty long time and where I was able to trade in most of my systems my old Controller 100 keeps being listed as being an part of my current setup. I understand I cannot trade it in probably due to it’s age. But is there a way to get it out of ones system (I cannot fire it up anymore, it truly is dead, not even sure where I stored it).This obviously is something only in my Sonos account on the Sonos website. So it’s like the most minor thing ever. But if I can clean it up :) 

Is there a way to turn off a Sonos system remotely when you are out of town? My hubs was partying at our beach house and forgot to turn off the outdoor speakers last night. Neighbors were pissed.

I know this is an ancient topic but how can this still be an issue? I owned the playbar when it was new but the app back then was not very good with limited integration with Spotify for example. I loved the sound from the playbar but eventually sold it, partly because it wasn’t possible to control volume etc with an iPhone’s side buttons or from the lock screen. It’s just so unintuitive compared to a Bluetooth speaker. fast forward to 2020 and I thought it was time to give sonos another chance. I now own a Beam and Sub and the app is so much better. (And there is AirPlay and google assistant). I really would like to use the sonos app for playing music etc BUT I still can’t use the side buttons or get the controls on the lock screen.!! I’ve tried it all, closing apps, turning off all AirPlay devices. It even worked for a little while but then I connected the Beam to a Samsung the Frame 2020 and since then the controls are gone. I have turned AirPlay off in the tv:s settings. Does anyone

Trying to Calibrate the Sonos ARC and sub with the Sonos 2 app. Nothing on the app about calibration or Trueplay.Thank you

During the day, I usually have a playlist from my library setup to play in three rooms -- Office, Kitchen and Master Bedroom.  Around supper we usually pause that playlist, and then watch TV. At bedtime, I have another alarm (do not include grouped rooms) that is set to trigger a playlist in the Master Bedroom only that plays a small “silent” playlist, basically in order to clear the queue (since my other automation s/w seems to ADD to the playlist, but that’s another issue) before my 10:00pm “Night Night” playlist starts.  Whenever this 1 minute alarm triggers, the other two rooms start up again and continue playing where they left off.  Obviously this isn’t what I want.I can fully replicate this on demand so it isn’t just a fluke.Any ideas on this “bug”?My systems consist of this…Associated Product: 192.168.1.181---------------------------------Play:3: KitchenSonos OS: S2Version: 12.2.1 (build 61183170)Hardware Version: 1.8.1.3-1.2Series ID: A100---------------------------------Play:

I can’t seem to find anyway to rename my rooms using Sonos controller on Windows 10. I’ve read that it’s possible through the mobile app, but surely if the little mobile app can do it so can the full desktop controller app can too? This needs asked again and again because it’s ridiculous if it’s not possible.

Hey,  Just bought a Sonos speaker for my daughter and I, but she set it up, and now when I connect to the speaker, under "my Sonos" all her favorit channels are shown on my device as well.  Can we some how have our own "my Sonos" (one for each of us) or are we bound to have to mix our preferences and my daughter and I to have no privacy in choice of podcasts and music?  Thank you all in advance.

I’m considering upgrading from the Sonos Connect but it is not clear to me whether the S2 update enables the Sonos Port to stream high resolution audio via coaxial digital. I would appreciate any feedback from subscribers to the forum.

Play : 1 - How can I play the music file(mp3) in my ipone? I use neutron player(app) for flac file in iphone. can I play it with sonos play : 1?? Please tell me!!!!  Sonos!!!