S1 app crashes when search for radio stations

I have the same problem, I can search from the pc but not from either of two Android phones, just crashes. Tried reinstalling without success

Hi @User688701.

Welcome, thank you for reaching out to Sonos Community since you already tried all troubleshooting steps let me help you further.

Have you tried to check if your android phone and Sonos app software are running also the latest software update?

Can you try to use a different android device?

If you need help with any other information, please be sure to let us know.

Just tried it on my Samsung S20, same result (instant crash when searching Stations).

Me too. It's not often I use the search function to find a station but I tried last weekend and it kept crashing out. Just tried again and same result. Looks like it's broken. I'm using S1.

Galaxy s10e crashes every time, even after reinstalling. Galaxy s7 is ok. Both show app updated 17th September.

That’s interesting data. Have you submitted diagnostics from both devices, and informed Sonos Customer Support, so they have some hard data to compare, and see where the issue is occurring?

I will when my wife returns home with her s7!

Data for my s10e submitted, pre search is 653085627 and 588542371 post search

Hopefully, the community moderators will be passing this data on to the engineering team!

Hi

I am running all the latest os on phone and s1 sonos.

Can we get a fix for the s1 please as cannot play any radio......