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Asgorath
Chromatic Producer I
Dec 6, 2020 7:47 AM UTC
Answered

Controller 100 listed as part of my current system

This is more me being a bit of a neat-freak, but I have been using Sonos for a pretty long time and where I was able to trade in most of my systems my old Controller 100 keeps being listed as being an part of my current setup. I understand I cannot trade it in probably due to it’s age. But is there a way to get it out of ones system (I cannot fire it up anymore, it truly is dead, not even sure where I stored it).

This obviously is something only in my Sonos account on the Sonos website. So it’s like the most minor thing ever. But if I can clean it up :)

 

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controlav
controlavAnswer
Lead Maestro
Dec 6, 2020 2:53 PM UTC

Both of my CR100s still show on he account page. I think the only way to clean it up would be to call Support.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

7 replies

controlav
controlavAnswer
Lead Maestro
Dec 6, 2020 2:53 PM UTC

Both of my CR100s still show on he account page. I think the only way to clean it up would be to call Support.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
ratty
Dec 6, 2020 3:04 PM UTC

I have numerous expired devices littering the pages of my various accounts. I rarely visit them, so it’s of no consequence.

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Airgetlam
Dec 6, 2020 7:18 PM UTC

Note that the data there is more of a ‘this is what has been registered’ than it is a ‘this is what is in active use’ list. 

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Bruce
Local Superstar
Dec 7, 2020 4:19 PM UTC

When I occasionally login to Sonos, I quite like being reminded of my old CR100’s and when they were first used.

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ratty
Dec 7, 2020 5:05 PM UTC

When I occasionally login to Sonos, I quite like being reminded of my old CR100’s and when they were first used.

Well there you go. A trip down memory lane...

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Asgorath
AsgorathAuthor
Chromatic Producer I
Dec 7, 2020 8:44 PM UTC

Yeah, I know it doesn’t impact anything. I also don’t mind a history of what I once owned. But with Sonos having split the systems in new and old ‘deprecated’ S1, it would just be nice to trow this one in with the old stuff :P

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Airgetlam
Dec 8, 2020 2:19 AM UTC

It’s the reason I almost never go look there, with all the detritus of BRIDGES, traded in speakers, etc. if I want to see what I’m using, the ‘About My System’ is a much better solution, for me. But I completely understand where you’re coming from. I’d love the ability to edit that data myself. 

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Bruce