Controllers & Music Services

I know this is a low priority and small request, but I think it affects me a lot as a new Sonos owner. The App Icon for the Mac Desktop Controller looks super dated. Is there anyway to create an icon that is similar to the icon on iOS and consistently with the rest of your branding? Or at least the bold-colored flat UI Apple branding that has taken shape in the last couple version of Mac OS? It's important to me because I use the Mac Desktop controller more than I expected I would and it just looks so unsightly next to all my cleanly designed icons.

It appears as if my entire iTunes library is not being indexed by Sonos. I checked the details of the songs some are in an m4p format. Others appear to be just regular mp3. My library is approximately 66 GB. How can I make sure it all syncs properly with Sonos?

I have 2 phones in my hands, both connect to my home wi-if. My iPhone connects to Sonos just fine. My Samsung will not, no matter what I try. Any suggestions?

Greetings, After the most recent update of the sonos app on my Android, my on this device playlists are missing. The artists and songs are there and play fine. The app for some reason can't see the playlists. I've tried un/reinstall the app but no go. Other apps (DoubleTwist) can see the playlists fine. Note that this worked fine before the update. Thanks, Brian

Sonoair is really useful, given the lack of Airplay (for now). However, if your house needs a Boost, then Sonoair doesn't function and doesn't pick up any speakers. Anyone aware of a workaround?

This may be totally ridiculous, but wouldn't it be great to use something like Cortana to help control SONOS? It's available for all the mobile OSs (including Windows 10 mobile by the way - which we know you love so much SONOS ;P) It will be available on xbox one and the band 2 - not to mention the Apple watch. End result being something like "Hey Cortana, play Bob Dylan" random Bob Dylan comes on... Nice. Don't really care if it's Siri, Cortana or Ok Google. Maybe a bit of IFTTT would be nice as well

I have a very simple set up: A Sonos One at the front of my house (labelled Foyer), and the Play 5 in the middle of the same room (labelled Living Room). Clearly they are not in stereo, but fill the room between them. When I take a phone call and reach over and tapp down the volume one of them (say the One because it is usually nearest), the volume goes down but the Play 5 is still booming. Alexa only controls the One, and the physical volume controls only control the One. Getting my phone out is so impractical, so how do I link these devices so when I change the volume on one it does it on both? Or can I not? Thanks!

Is there an easy way to delete songs from the queue. Currently I press Edit, then press red circle (like the UK No Entry sign) next to the song to remove, then I have to press the 'Delete' red square that appears on the other side of the song name. This is fine if doing one or two tracks but if I want to delete a bunch it gets tiresome. Is there a way to mark a group of songs for removal I have missed?

I've looked around and found a few posts on this, but nothing seems to work. I want to speak into my android phone and hear my voice in real time through the sonos:1 speakers I just bought. Sonofy, Intercom, Sonos, and a host of other apps I've tried don't seem to do this. Is this at all possible? Am I going to have to ship these things back?

How do I go about deleting a room from my sonos app that doesn't have a speaker in it. It is not needed as a room choice anymore

My wife and I both have the controller app on our respective phones. If she has selected, say, Abba in the bedroom, I cannot see how to select, say, Elvis in the kitchen without completely wiping her selection. In other words, in my simple speak, there aren't two simultaneous Windows to control two separate room/music selections. Please advise

I am not a fan of the new UI. It seems to be designed to quickly save the radio you are listening too to a list and also group the speakers to send the music too . However if you want to change radio stations (possibly also music ) you have to jump through hoops to do it . I am sure I am missing something here so am sure you can correct my issue

Hi, I bought a 2nd hand CR200 on eBay a while ago which worked great. But after an update it has stopped working. Dug it out recently as I'd like to fix it or get rid of it. When I place it into the dock, the LED goes orange for a few seconds then goes off. Screen stays blank. When I put it in dock holding mute/home the LED flashes orange, and logo screen appears (Sonos Alpha shows here) then an Update complete page shows. I can remove it from cradle holding these buttons, and battery shows as full. As long as I am holding a button, the screen stays on. If I let go, screen goes blank. Googled around and obviously can find issues with the CR200, but not this specific issue. Anyone else had this? Anyone managed to fix it? Thanks, Gavin

For me there is an "old" Sonos experience that started about 5 years ago which I can describe as a joyful experience where me and my family happily used it as an add on to playing our beloved records. Even to an extend we introduced Sonos in our business as well. And there is a "new" Sonos that started a couple of months ago, especially from update 7.4 forward which I can describe frustrating, policed and bold. We stopped using the Sonos system in our house. I've been in contact with some competing platforms, including Bluesound. Non of them were clear about the future direction of the software and so far non of them support rolling back software, so whatever platform your hopping on, you will always run into the risk of getting your devices useless because of software decisions you do or may not like. It seems to be the consequence of investing in "connected" devices. You assume you buy a hardware device but the (future) functionality entirely depends on the software, on which you

Is anyone else fed up to the back teeth with he latest update? I use my phone as my main controller playing music from my NAS, it works beautifully but the new app is a nightmare. Often a whole album will add to the queue and getting just a single track selected is tedious. Making playlists is 5 times more tricky and time consuming. I am seriously thinking of ditching Sonos in favour of another system where the app is more user friendly and selecting single tacks is obvious........ just like Sonos was before the last update. I don't understand the logic of the last update and wish I had never done it.. I hate it. Please bring back the easy single track selection in favour of this hideous play whole album default.

Sonos Android app, version 8.2.1, running in Android 8.0.0 on Nexus 5X In the app's "Advanced" settings, I have both "Show Notifications" and "Show lock screen controls" enabled. In the Android settings, under "Apps & Notifications", the Sonos app's notifications are not blocked. Until a few days ago (I would guess the update to Sonos app 8.2.1 or 8.2.0, but not certain), whenever the Sonos app was playing music, an Android notification was visible. Now, it is not. Android notifications are still working normally for all apps other than Sonos app. Yes, I've rebooted. No, I haven't reinstalled the app. Why does this matter? Apart from the general function of the notification, like being able to quickly pause or switch, of course with no notification, the notification volume control is not available. The volume control in the app itself is often not very usable because it disappears after a few seconds, so if one is making gradual adjustments it is quite anno

Hi - potentially a stupid question, but after the new update to iOS 11 and associated Sonos Controller update on iPhone, I can't figure out how to switch the room I am controlling sound for. As an example - my controller now can control "Living Room". No problem. But if I go upstairs and want to control "Bedroom", I can't switch control away from "Living Room" to "Bedroom". In the old app it was easy, but I can't figure out how make the switch in the new app. Tapping on the bottom middle room icon merely brings up a list of my Sonos locations and the option/ability to group/ungroup speakers, which doesn't solve my problem. Any ideas? Thanks in advance.

Hi, Maybe I’m missing something... But why can’t we seek (scrub) through tracks when using the Google Play Music service? Also, I can’t play the previous song either? Really annoying. I’m using the Sonos app on iOS

I'm a longtime Android phone user and switched back to iPhone recently for work. The first thing I noticed is that when I open my Google Play Music app, the 'cast' icon is gone and I can't connect to my Sonos speakers directly from the Google Play Music app. This was one of my absolute favourite features, because I find the Sonos app to be very difficult to navigate when linked up to third-party services. For instance, none of my album art loads (which makes navigating much more difficult) and all of my artists are split up a million ways (especially my hip-hop music... ASAP Rocky is now forty different listings like ASAP Rocky feat. so-and-so). Are there any plans to bring this direct-casting ability to other services outside Google Play Music on Android? I'd even be willing to switch music services if it means I can avoid the Sonos app altogether.

Hi! Does anybody knows if it's possible to control Sonos from the Deezer app?

I haven't any evidence that the SONOS team take any notice of what is written here. ,

Where are the release notes for app version 8.2.1?

The app I have downloaded on my android tablet differs from that downloaded on my android smartphone. There is limited functionality on the tablet, and it won't let me update it. I have deleted it and reinstalled from Google play, but still no luck. For instance, when I go into help and tips, custom tune a speaker then 'lets try it' it says: "sorry, this feature is unavailable right now". According to the tablet the version running is 8.1.1. The phone is running version 8.2.1

Ios update required, click yes to open app store, on sonos app it says open, click on this and it just loops you back to the sonos screen without starting update.

Hi I created a queue using the music stored on my iPhone, clicked save and gave it a new name. Now where do I find it to play it again? Logical place was playlists on this phone but it’s not there. Help!