Avid Contributor I

Question

new update 21/nov/2017

Forum|Forum|8 years ago
November 21, 2017
9 replies
691 views

Ios update required, click yes to open app store, on sonos app it says open, click on this and it just loops you back to the sonos screen without starting update.

8.2.1

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D

detmark220

Contributor I

I’m having the same problem too. What’s our solution

chicks

Refresh the screen, worked for me.

D

detmark220

Contributor I

Still keeps looping

chicks

Then just go the standard App Store route, again refresh the screen. It sometimes takes time for the update to get pushed out to all of Apple's servers, might try waiting 30 mins.

Ryan S

Retired Sonos Staff

If that still isn't doing the trick, you might want to uninstall and re-install the app from the store.

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Resurrected

Avid Contributor I

Uninstall and a fresh install worked for me.

I had no issues at all with the Android update, just the iOS one.

S

Sonos convert

Lyricist I

Last advice did the trick. I deleted the app from my iPhone, reinstalled it and it is now the new version and isn’t telling me to update. 🙂

K

Kumar

Curious update; I ran it while speakers were playing at my desk. All it did was update the Mac controller without stopping the music at any time, or updating the speakers. Which still show as at 8.2.

eliminatorDenmark

Trending Lyricist I

After the latest update, all my Surround settings are gone. 😞 I have deleted the Controller App , and installed again. .....But unfortuanately no luck 😞 Are Sonos working on the problem , or ?

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