Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.
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TIDAL on Sonos is great (excluding a slight issue I am having at the moment but the fab support team are working hard to resolve it for me) but what is missing is the ability to 'Favourite' TIDAL playlist, artists, albums and tracks directly from the Sonos App. For example, if I hear a track I like by a new artists and want to favourite that artists so they appear in the 'My Artist' section of TIDAL on Sonos I have to leave the Sonos App, open TIDAL, search the artist and then favourite them... a long winded way you'll all agree.
How can I turn off the Sonos app? This used to not be a problem so it must be this latest release. There's no simple way to turn off the app so I'm stuck doing a forced shutdown, but then within minutes it turns itself back on and uses battery on my phone. WHY!?!? Who at Sonos thinks this is a good idea????? Make easy for me to turn off the app - completely turn it off - or I will uninstall and move on to a new vendor. The Sonos app is nothing more than spam on my phone right now. FRUSTRATING!!!
Music won't turn off - how can I shut down ?
When you have a VPN tunnel open, it seems SONOS is unable to connect to your home network. Close your tunnel and things will work just fine.
I cannot believe how much you have taken an enjoyable experience with your product and changed it into a frustrating experience. I have gone from gifting and recommending your products to telling people not to purchase them. Very disappointing, since I have the whole house on this platform that makes me hate the product when I use it.
I’m taking a break from biting the carpet in inconsolable despair to write this. I fear that the October 2017 Sonos app on my iPhone is somewhat short of being truly marvellous. I find I’m having to go in and out of randomly hidden menus in the top rhs or bottom lbs or some other button or arrangement of dots and do so many times in a quest to find that elusive, only occasionally reappearing, menu that has the “line in” button if you scroll right down. I can’t believe how fiendishly difficult it is now to find and do what was easier before. The sooner they can do away with all this lack of clear thinking in the app and get Alexa to do every little thing the better. Compared to spending any more time on this app, chewing up the carpet in desolate, inconsolable frustration and despair would seem to be a more productive use of time. So that’s what I’m going to do now. Goodbye.
I've downloaded the most recent version of the Sonos Mac Controller from the Sonos.com site. The Mac App will only display Favorites and songs loaded into the queue from my iPhone. Trying to select any service (Tunein, Apple Music, Pandora, etc) doesn't work and it says I'm not connected to the network. However, I can start and stop musich in the queue and see and start playing items that in my Sonos Favorites category (that were added from my iPhone). I went to Preferences > Services and selected Apple Music. I then selected my account and clicked Reauthorize Account to see if that would help. At that point, I get the following dialog box. Clicking on Try Again just shows the same screen over and over and over. My Mac App is on the same wireless network as the Sonos speakers and again, it can control the speakers (play/pause) but only for music added by my phone. Any suggestions are welcome and appreciated. Thank you
Everything used to work perfectly….Then it all stopped working…so, started by rebooting my router. I then hard-wired ZP80 and ZP100 via Ethernet to get them to connect. SUCCESS! I can now control them both on my WiFi network from my iPad SONOS app. That's all good! HOWEVER, I cannot get the CR100 to associate with the ZP80 or the ZP100. How can I get the CR100 to re-join the party? I've tried putting both ZP80 and ZP100 into the paring mode (pressing MUTE and VOL-UP)…and they both blink amber…but the CR100 just stares back at me, and eventually times-out. When it times out, after a few minutes, it says that no SONOS components are present, but I know better…and so does my iPad, which has no problem controlling both units. I've also tried resetting the CP100 by pressing the following sequence: <left soft button> <middle soft button> <mute button> <middle soft button> <back button> ..then scrolling down to "Turn Off CR" .
I have about 24,000 tracks and 100 playlists on iTunes 12.1.1.4. I ran diagnostics and got code 4436632. Please help me fix this issue. I've tried 5 times now to import my iTunes library. On a Windows 7 PC.
Are you aiming to create the world's most unfriendly UI? This update is shockingly bad. I can't begin to describe why because it is just rotten through and through, so where to begin? I know that's not very constructive and I'm sorry about that but, just listen to your customers. Just go back to 7 point something and we'll all be a lot happier. While you're at it could you stop pumping out so many updates. Once a month. Max. John
Having been a Sonos user for the past 8+ years this is the biggest backward step the app/interface has ever received. Sonos had a unique selling point of its easy to use, simple, elegant interface, this I feel has been completely lost in the new app. Using the app is now a clunky experience that no longer feels intuitive and relies on guessing which room you’re controlling when searching for music. Do us all a favour Sonos, go back to the old way the rooms/devices were managed! Don’t get me wrong, change is usually good and we like the continued maintenance/upgrades and development. But you need to listen to customer feedback on this one.
Just trying this new app on both android tablet and iPad. Still boring but now more difficult to use. Not intuitive or user friendly. I didn't like the app before now I hate it more. SONOS you need to get better app designers. This app is the only thing that would put me off recommending sonos to all friends and family. HORRIBLE,HORRIBLE HORRIBLE. BORING colours, BORING design, BORING LAYOUT.
I have Sonos in the house and want to put Sonos in the bathroom that will automatically play when entering. The only way I can think of doing this is to have a movement sensor they switches both the light on and power to the Sonos speaker ... but is it possible to get the Sonos to play music when power is provided (ie on power on). I would like a Sonos group for the bathrooms that eternally plays a mix of chart hits, coming into action when someone is in the bathroom, turning off when they leave. However I also want to be able to occasionally play the same music as I have playing throughout the house (ie for a party) - this is the reason I think of a Sonos. Is my idea possible ?
Man I am so so disappointed the Sonos App on Android. It used to be great, really easy to navigate and use and now we have this complete mess of an app. Nothing is easy to find and I end up clicking randomly until something close to what I want happens. It is SO unintuitive I would rather power up my laptop (which takes 5 minutes) and use the Windows controller (which is still good - for now) than try to navigate using my tablet. SONOS Developers stop over-developing the App, there's not much more you can do to it, like Tomato Ketchup it was a perfect product - find something else to tinker with to justify your existence/employment.
I would like to write a Windows Defender Antivirus exclusion in the Windows Defender Security Center so that it stops barring Sonos from accessing the music folder. Has anyone tried this? You are allowed to chose from four exclusion options : file, folder, extension, or process. My money is on the process...if the Sonos process is allowed than all is well? Any thoughts on this or any suggestions on the process name. Possibly Sonos.exe as the process name? The above is spawned from my failed attempts to add my music library on a new computer. Got the library added after many hours and countless attempts but when I reactivate windows defender it turns on me and will not access my music.Grrrr.
I have recently problems( intermittent) to see my Sonos Playlists. Sometimes they load and sometimes not. Customer service informs that Sonos has/will discontinue Sonos Playlist function. Anyone knows anything?
It would be great to be able to sort tracks in a playlist alphabetically. I listen to a lot of podcasts and audiobooks that have a sequential order. The tracks normally start with a number, e.g., "001" and are in reverse chronological order, newest first. But I need to listen to them in chronological order, in order of creation. Without an alpha sort, I have to individually add each track to the playlist to get them in the right order. Thanks.
It would be a really neat feature to have some sort of party mode i could enable before the party, that would put MY controller as the master and all other controllers where guests. This way my guests that have connected to my sonos with their smart phone, can search for songs on my system but their only possibility is to queue the song(s) and not clear/skip the queue. Furthermore the guests shouldn't be able to stop/start/forward a song to break the rhythm and probably annoy the person that chose the current song playing. After the party is over, the master controller can just disable party mode and all controllers work evenly again.
iPhone App is almost unusable. Very difficult to figure out where to click when you are in a given room and want to change the music source or station from a given music source that is playing, or want to make a change to a different room. U never know what screen will come up when you click. WHY DON'T ALL THE OPTIONS STAY LIVE AT THE BOTTOM OF THE SCREEN FOR BROWSE, ROOMS, SEARCH ETC. I find it extremely difficult to navigate. Is there a decent video clip that explains this or is this new app version simply a terrible step backwards.
Hi y'all... I have eight ceiling-mounted speakers in different rooms, two in each room. I want to add them to Sonos. If I use multiple Connect:Amps, can I pair the Connect:Amps? Thanks!
Is it possible to have two (or more) Sonos accounts within you own (1) network controlling one(or more) device. This idea in order to create separation between users, freeing up the favorites list to the individualized user (5 members of family all with different musical preferences) This way each could have their own personal speakers (in bed room for example) which would only be accessible from they're own acct, but then shared spaces (living room, kitchen) where each account could access the speaker system from their own account therefore allowing access to their own favorites list. All this with out creating a third account which would be a "family" account.
Latest update to controller software background "WHITE" is terrible and there needs to be a customization option to darken it. I do not WANT a flashlight when using the controller.
Looking for steps to control different rooms in your Sonos app? Here's an easy demonstration of how to change which room you're controlling. The red text of the room name pulls up a quick grouping menu that you can use to add other players to the group you're controlling. You can use that to sync rooms to play the same thing. It can also be used to move music playing in one room to another room. If this isn't working right, you may have some network latency causing trouble, the process to move music in this way takes a lot of steps behind the scenes and could fail if something goes wrong. If you need a hand, feel free to send us a message.
I hate to use the phrase "Airplay" but in a sense, that's what I'd like to do: Take the audio from a web site, such as http://coffitivity.com, and project it to the Sonos speakers in my office/family room.
how do o delete stations on sonos I have choosen once I don't want them
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