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User447901
Contributor I
March 20, 2015

An unexpected error occured while importing playlists

  • March 20, 2015
  • 4 replies
  • 681 views
I have about 24,000 tracks and 100 playlists on iTunes 12.1.1.4. I ran diagnostics and got code 4436632. Please help me fix this issue.

I've tried 5 times now to import my iTunes library. On a Windows 7 PC.
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4 replies

Mohammed H
Mohammed H
Retired Sonos Staff
March 20, 2015
You're currently at 36846 of 65000 possible songs on Sonos (approx.). If you're trying to add an additional 24,000 tracks you may be going over the limit. Try adding less and see if it will go through.

You can also refer to the Guided Assistant which you may find useful.
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User447901Author
Contributor I
March 20, 2015
This my first time setup. It imported tracks but not playlists. Should I clear my library and try again?
Mohammed H
Mohammed H
Retired Sonos Staff
March 23, 2015
This my first time setup. It imported tracks but not playlists. Should I clear my library and try again?

Please have a look at the two FAQ's in the links below:

Using iTunes Playlists
Importing Playlists Into Sonos

If you're still having difficulties with importing the playlists please send a diagnostic and reply with the confirmation number.
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    r0nnie
    Lyricist I
    December 17, 2017
    Hi Guys

    i am having issues importing playlists tried the troubleshooting a few times. diagnostic confirmation 8230709. Furthermore when i use the sonos app on an iOS device the track will play for half a minute and then cut out.
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