Controllers & Music Services

I’ve been using Sonos and controlling it from my phone for over 1 year.  last week I receive a “netwrok problem detected” error when “I sign in to use new features” on the bar at the top of the app or when I check for updates in system updates.  I run an iPhone XR with iOS 13.2.  The Sonos is up to date.  The Sonos app runs correctly from other iPhones in my house.

This has only just started in the last month or so, you add a track to ‘play next’ to the queue which it puts into the queue but just continues past it? Any ideas? thanks 

I want to add Shared Music Folder for music that is on my Synology NAS (DS720+). When I try to add the NAS shared folder (Shared Folder via File Station) I get either error 900 or 1001.  Note: I do not use the cloud capabilities of the NAS. The NAS is only accessible on the local network.

I have a large library of original CD files ripped onto my hard drive and in Apple Music (formerly iTunes) The files are all in lossless format. I have (4) Gen One Connect Amps.  What is the best and highest fidelity way for me to connect the Mac and Sonos?

I have just replaced a Seagate NAS which worked well for 6 years. I used it to create a music library for sonos and also backed up a few photos.  I replaced it with. WD My Cloud and have mixed feelings about this. I am having to use the app to play the music and cannot seem to find which address to use to find the music library. The app categorises the music poorly and does  not even display the alphabet down the right to enable you to find artists , tracks or albums. I have used iTunes to download almost all of the music. I am also having trouble with the format of the file due to this. I saved all my uploaded music on an expansion drive. When I am putting this on the mycloud it will not play any that hare WMA files but only MP3 . It will not seem to play WAV files which is often the case for download codes.  Wishing for my seagate back, although I hope I can resolve these things. I can upload the CDs to make sure they are on MP3, but these all worked fine before.Any ideas.

Hi I have an q70t Samsung plugged into a playbar via optical. Tv remote controls volume when tv is switched on but doesn't work when tv is off (and music is playing) Please help?        

I recently was having issues updating my playlists so I decided to delete my music server folder and re-add it. My iMac would not let me re-add it.  Under the manage menu item, the choices are grayed out. Can anyone help me with this?  Thank you

I would very much like to see an enhancement added to the controller app, especially for the desktop.There are at least two functions I would like to see the elimination of the pop up confirmation: Update Music Library Now, and, Clear Queue. There could be others but they don’t spring to mind at the moment.My suggestion is to add a setting that would be referenced when the two functions mentioned above are used. I would describe it as an expert setting. When set to expert mode, those annoying pop up confirmations would not be presented. The end result would be a 1 button click experience where either the music library would be re-indexed or the list of items in the queue would be cleared.My thought would be to add another high level item in the Settings list after Additional Usage Data. Call it Expert Settings. When selected, the right side would present controls like those of EQ: a label “Expert Setting for:” then a drop down with a list containing “Library Update” and “Now Playing Qu

I can’t figure out the simple task of waking up to my whole home sonos audio system.  It seems like if anyone watches TV or any device ungroups, which obviously both happen daily in normal use, I can’t get an alarm from all speakers.  Also, I obviously need to set different speakers to different volumes for an alarm.  Simple stuff, what am I not seeing?

Mi scuso per la domanda forse banale, ma i miei speaker “sonos one” sono esposti su rete local come sono media server e ne posso vedere il contenuto di alcune cartelle “attributes” “music. share” “saved queues” “queues” “internet radio” “favorites and presets”Che senso ha avere questa disponibilità?Se colocassi su quest directory della musica che utilità avrebbe? sarebbe ascolatibile in locale senza connessione internet? e come? Perdonate ma non ho capito l’uilità della funzione. me la sapreste spiegare?Grazie  

I just wanted to give SONOS some props for the continual evolution of its HD Radio service. From adding monthly (sometimes twice a month) updates with themed stations, new stations, special event stations, curated stations and even just tweaking and adding stations that fill gaps between different stations, I am getting more and more out of your offering every month. So thank you, keep up the great work and I look forward to what’s next each month and what more you can do with the service. Now you just need to offer a reduced annual rate instead of just monthly and the ability to listen to it via Bluetooth on our Move and Roam speakers. Thank you!

Does anyone know how to connect the Samsung One Remote control to the Sonos Playbar so that I can control the volume of the playbar? I tried various ways but can’t get it to work.... I read the the playbar has IR whereas the Samsung remote control has RF but nevertheless there seems to be a way to make them connect. Hope someone can share the ultimate solution for this issue with me!!

Can we please get some View options? This player is anything but a “mini player.” I don’t need or want to see all those options, or all that blank area there. It is super frustrating that I can’t make that window smaller. I would like it to minimise into something that showed only What’s Playing, Play/Pause/ FF, & RW. Anyone else? Thanks!

What do the 13.1.1, 13.1.2 and 13.1.3 Sonos S2 App updates include? I am asking because Sonos does not clarify these updates. Thanks in advance for any answers

Sonos has stopped working with my Synology NAS because NTLMv2 is not supported. Can pressure be put on Sonos?

I have searched for this in various ways and haven’t found a solution. When I am on Sonos app on iPhone, I am trying to control individual volume of a room when grouped. I touch the volume slider for the group and the individual rooms will reveal themselves above the group slider. Before I can slide volume of an individual room, the sliders collapse back to the group volume slider. They pop up, I try to quickly select the slider for a room but over half the time it collapses again before I can make a change. I have tried on different iPhones and an iPad with same problem. The desktop on my iMac works fine but sometimes I need to adjust individual room from iPhone app.I have restarted app multiple times, deleted app and reloaded, restarted Sonos system, and so far nothing fixes the problem. Please help.

I’m using Qobuz now and “I think” it sounds better when using Qobuz app then Airplay to SONOS ARC. I know it’s what you feel but which way is better…SONOS APP TO QOBUZ OR QOBUZ VIA AIRPLAY?

Since I only found posts about this topic from a year ago or older, I wanted to check if there has been any progress for volume normalization when using a third party app (in my case Spotify). The setting for it in the Spotify app is only applied on the device youre changing it on. Because those settings are not accessible in the Sonos app, there is no way to set it for my brand new Sonos setup (neither through Spotify nor Sonos). The result is that the volume of the music varies frequently; often just slightly, but regularly its very noticeable. It happens often enough to degrade the user experience considerably.

Hi,This type of question has been asked a few times over the years but not since the newer gen speakers have come out (I couldn’t find anyway). I have a set up in my ‘Hut’ (aka…party shed) where I have a Arc sounder, 2 Sonos 1’s (Gen 2) and a Sub (Gen 3). I keep my XDJ-RX in side the house but would love to bring it out sometimes, is there a way I can link it in to the Sonos setup, I have read elsewhere about the delay, but if I had a hard wired connection in to the Arc would the delay still be there? 

Hi Sonos Team,hi Community,as I’m using the Calm streaming service a lot for meditation I would really like to see 7Mind (https://www.7mind.de) in the future on my sonos app as another streaming service for mental wellbeing…. It is similar to Calm but with much more content...

I used to be able to use a Folder in my music library as a source for my Alarm music, but that is no longer an option. I am using Sonos Generation 1.  Any insights are appreciated. 

My poor dog is freaked out every 4th of July by fireworks going boom around us.  I understand that it is just not just my dog.  I would like to come up with a program that Sonos could play that every once in while it would randomly go BANG!  That way our animals will get used to the fireworks and not be bothered.  Does anyone know how we can make this happen?   Thanks.

I’ve connected to sonos soundbars at friends lots of times and played musicat a vacation house for the next two weeks - yaySonos killing my joy b/c forcing a software upgrade on the soundbarasks me to log in - I can log in online no problem.  but says “the email and password you entered do not match our records. Please try again”have reset apphelp???

I have a small Sonos system, consisting of two Play5's (Gen 1), configured as a stereo pair and installed in a large living space, and a recently acquired One SL, installed in an attic.The Play5 installation has performed flawlessly for several years. Its Music Library resides in two shared music folders on my wifi network: a NAS drive and a MacBook Air.When I acquired the One SL, I followed the procedure for setting up a split S1/S2 system. First I reverted the Play5's to their original status. Then I set up the One SL, using the S2 controller app running on my iPhone. As part of that setup, I pointed the Music Library to the two network shares, and that setup recognized both shares and allowed me to successfully index the library.The S2-based One SL system is currently running perfectly and can access all music on both shares.I then successfully reinstalled the two Play5's, using the S1 controller app, also running on my iPhone. I linked them as a stereo pair, also successfully.But I

hiwhat is the limit of tumes can be imported in Sonos ?My library is > 100 000thanks