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sonos app crashes when trying to set location

  • October 25, 2025
  • 6 replies
  • 84 views

  • Contributor I
  • 2 replies

iPhone 16pro. IOS and Sonos app updates and reset.  App crashes on phone and iPad when I try to set location 

6 replies

controlav
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  • Lead Maestro
  • 7880 replies
  • October 26, 2025

What do you mean by “set location”?


  • Author
  • Contributor I
  • 2 replies
  • October 26, 2025

You can ask your Sonos system about the weather using 

Sonos Voice Control, which requires you to set your location in the app settings first. 


Triticale
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  • Collaborator II
  • 85 replies
  • November 4, 2025

@NRCCT , try to update the app and the system with the update released today. I did it and it solves the crash issue!

I also restart the iPhone, but I suppose the update is the key. 


  • Author
  • Contributor I
  • 2 replies
  • November 4, 2025

Thanks for the info but that did not change a thing for me.  I updated it, turned phone on and off and does the exact same thing. I hit location and crashes.


Triticale
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  • Collaborator II
  • 85 replies
  • November 4, 2025

Thanks for the info but that did not change a thing for me.  I updated it, turned phone on and off and does the exact same thing. I hit location and crashes.

Have you also update the speakers?

I updated the app, the system and restart the iPhone, and then it allow me to set the location.

The only thing is that then I found the SVC in the Arc off and I had to reinstall it to have Esposito again with us. 


Triticale
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  • Collaborator II
  • 85 replies
  • November 6, 2025

Thanks for the info but that did not change a thing for me.  I updated it, turned phone on and off and does the exact same thing. I hit location and crashes.

Do you finally solve it?