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It has been 8 months now and I still can’t connect my iOS devices to my QNAP music Library or rather it can’t find music.

SONOS suggests this path -  \\SERVER-NAME\Multimedia\iTunes\iTunes Media but it just spins and then never connects.

How can you break the connection to your physical equipment so badly that barely anyone can get to their music from iOS?

I had this working for 3 plus years on the old app. The new app is supposed to bring about great changes, but then turns out to be *****. Perhaps SONOS is just getting paid money by these streaming companies to make your local library unusable! I really think that is a possibility at this point. SONOS just seems to close down any topic they don’t like as well. I’m so glad I spent thousands of dollars on a system that only streams music, what a joke.

 

Moderator Note: Modified in accordance with the Community Code of Conduct.

Sonos has had to stop supporting the SMBv1 on S2. Could this be your problem?

I checked that by going through the steps in a another post; linked below. I was disappointed again, I really thought the below link would have the fix as it was for my particular NAS, but still didn’t work. Unless I actually have to just point to a folder named “music”, which would defeat the purpose of having my iTunes folder on the NAS. I will give that a try at some point.

 

It has been 8 months now and I still can’t connect my iOS devices to my QNAP music Library or rather it can’t find music.

SONOS suggests this path -  \\SERVER-NAME\Multimedia\iTunes\iTunes Media but it just spins and then never connects.

How can you break the connection to your physical equipment so badly that barely anyone can get to their music from iOS?

I had this working for 3 plus years on the old app. The new app is supposed to bring about great changes, but then turns out to be shit. Did SONOS just hire a bunch of people from cheap in some land outside of the USA? Perhaps SONOS is just getting paid money by these streaming companies to make your local library unusable! I really think that is a possibility at this point. SONOS just seems to close down any topic they don’t like as well. I’m so glad I spent thousands of dollars on a system that only streams music, what a joke.

Try the path with forward slashes instead: //SERVER-NAME/Multimedia/iTunes/iTunes Media.

 

I have now tried the forward slashes this time: //SERVER-NAME/Multimedia/iTunes/iTunes Media.

Still not picking up the library. Which is strange since that works on the Sonos Application for PC.

So, it doesn’t seem like it would be a permissions issue on the NAS. I will continue to trouble shoot.

I appreciate the brainstorming and ideas.

So I ended up reverting my 4 SONOS speakers; Playbar, Sub, SONOS 1 x2 back to SONOS 1 firmware through the SONOS iOS app. Then I added these back in through the Sonos 1 iOS app. I tried adding the server name again only to get a 900 error. I looked that up and found that I needed to lower my SMB version to SMB 1. Maybe not idea and less secure, but it is working. I hope this helps anyone that has an issue with a NAS and using the SONOS app and speakers. I really do hope the engineers can make the SONOS 2 firmware and software where ever it is installed better as well. The product really is great when it works. I apologize for my ranting, but I just like my music a lot and the original SONOS setup I had worked great.

In the end this did work //SERVER-NAME/Multimedia/iTunes/iTunes Media on SONOS 1.

Did you use the Sonos PC app to set up the QNAP share?  The way I set up my NAS share was to open the 3rd option “Networked device….”, choose Add then Browse.  I the scrolled down to the share folder which is shown in Network.  In my Windows 10 PC that Network choice is shown in blue.  It looks the same as if you were mapping the network drive.  In Browse my Network was near the bottom of the scroll.  Once found I just chose the music folder in Network and the path was automatically written.

I tried using the S2 PC app and I could connect that way, but the S2 would not find all of my songs and it would play in random order. Something was just really screwed up and the iPhone iOS Sonos app wouldn’t even let me connect to the library. After getting the S1 Controller and S1 app on my iPhone just about everything is working like it used to. I just need to manually add online sources if I want them.

As far as the QNAP NAS I had to set up the folder structure there through the Multimedia folder.

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