Over the last months, I have been unable to play my music library which is stored on my laptop.
I get the error message - Unable to add shared file “//desktop-F4KC5KJ/Music/full music library denied.
I have even tried via the web app but I can get nothing to play.
Any ideas
Best answer by Airgetlam
Sonos has changed the way that their new app accesses audio from shared libraries on the local network. The previous S2 App supported SMBv1 and HTTP protocols for file sharing, but these have known vulnerabilities and are no longer used by Microsoft, Google, Apple, Amazon etc. and all has now shifted to using SMBv2 (or higher) file sharing. You may need to upgrade your shares… see these links depending on how you share your library tracks…
For MacOS users, see this thread.
For Windows users, see this thread.
Sonos sent out notices both in the S2 app, and in email, about these changes. They also updated the FAQ to reflect the update. While they have stated that the local library system continues to be worked on, I do not expect them to resume use of http or SMB v1, so if your computer uses them, I’d recommend re-adding your share, as is indicated in the controller, where it says ‘We’ve made security changes to supported libraries. You may need to re-add your library”.
If you’re having trouble finding this area in your controller, open the S2 controller, click on the gear icon at the upper right of the screen, then the word ‘Manage’ under it. Next, click on ‘Music Library’, and the page to enter/modify your local library will come up.
If you continue to have issues, I would recommend that you call Sonos Support to discuss it.
Sonos has changed the way that their new app accesses audio from shared libraries on the local network. The previous S2 App supported SMBv1 and HTTP protocols for file sharing, but these have known vulnerabilities and are no longer used by Microsoft, Google, Apple, Amazon etc. and all has now shifted to using SMBv2 (or higher) file sharing. You may need to upgrade your shares… see these links depending on how you share your library tracks…
For MacOS users, see this thread.
For Windows users, see this thread.
Sonos sent out notices both in the S2 app, and in email, about these changes. They also updated the FAQ to reflect the update. While they have stated that the local library system continues to be worked on, I do not expect them to resume use of http or SMB v1, so if your computer uses them, I’d recommend re-adding your share, as is indicated in the controller, where it says ‘We’ve made security changes to supported libraries. You may need to re-add your library”.
If you’re having trouble finding this area in your controller, open the S2 controller, click on the gear icon at the upper right of the screen, then the word ‘Manage’ under it. Next, click on ‘Music Library’, and the page to enter/modify your local library will come up.
If you continue to have issues, I would recommend that you call Sonos Support to discuss it.
+18How did you set up the share?
Problem now resolved from the first reply. An update had changed the properties on the folder so re set up the share and everything worked!
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