Skip to main content

No playlists or Sonos favorites

  • June 18, 2024
  • 3 replies
  • 152 views
S

Since the latest update - 80.03.06 - all my favorites and playlists are gone again. They have just vanished into thin air. Again. Right now i can`t use this sonos s***. 
Dear sonos. Please fix your lousy app. Also the alarm function don`t work. Since latest update the alarm will now not play a number from a playlist i my favorites.

Once again sonos have made an update that don`t work. Why the hell don`t sonos test their s*** before launch off an app.

Moderator Note: Modified in accordance with the Community Code of Conduct.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

N
  • nsa
  • Lyricist II
  • 4 replies
  • June 18, 2024

Exactly the same for me. Really, I find this all very humiliating for Sonos. They really need to see what the hell is going on with the apps team. After every update, a new surprise. First time I open the APP and it even can recognize my system. And this happens fairly often. Performance is still mediocre at best and stability is what we all are experiencing...

 

Another example of how bad this is (and I don't really care about this functionality), is adding Alexa as voice assistant. It just keeps spinning when signing in Amazon. Really, ridiculous... 

Sonos really has to get their sh*t together. I'm fairly sure they already lost users because of this app mess and they will continue to lose if this continues like this.

N
  • nsa
  • Lyricist II
  • 4 replies
  • June 18, 2024

Another update after 5min playing with app. All of the sudden, the favorites came up again but now I can't open a single album. Just "Something went wrong"... Restarted the app like 5/7 times. This is so ridiculous…

BTW, using the Amazon app and connecting it to my speaker works and I can open my albums and play them! Really, if you can't handle it just have an app for configuring the system and don't give any type of playback functionality. At least allow us to play Dolby Atmos content trough external Apps so we can have the best of the HW without having to go with your miserable SW.

N
  • nsa
  • Lyricist II
  • 4 replies
  • June 19, 2024

And it also seems that the web app is no better. Very very slow… I really wonder if anyone is taking all of this seriously and watching all the complains. I mean, are they really ignoring a 1.2 rating in play store?!! It’s so damn frustrating having great HW just so crappy SW makes the whole experience a complete, total pain.

Terms & ConditionsCookie settingsAccessibility statement