I have just updated my Sonos system from old S1 components to latest ERA3 etc - which sound great by the way - but I cannot get the new controller app to upload my music library from my Wondows PC - I had this function with the old S1 controller but I cannot get the library to opulate in the new updated app. It says that the music library is beign shared but it remains empty.
I have tried numerous means to do this by following info on this site but nothing is working.
Very frustrating
Hi
Welcome to the Sonos Community!
Sorry to hear of the issue you have had so far with getting your S2 system to connect to your Music Library.
The most important information I can give to on this subject is that S1 systems are only capable of connecting to the file-sharing protocol known as SMBv1 due to their now-limited internal resources. S2 systems, however will refuse to connect to SMBv1 (or HTTP) shares as they used to - they will now only connect to SMBv2/3 for security reasons (Microsoft, who created SMB, do not recommend the use of SMBv1).
Please carefully follow the instructions on our Adding a Music Library share setup guide - if that does not work, I’d encourage you to please get in touch with our support team so they can perform these steps for you, and perhaps perform additional troubleshooting if needed.
I hope this helps.
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