Hi @Doows16 

Welcome to the Sonos Community! And, apologies for the delay.

Sorry to hear of this issue you are having with not being able to control your Sonos system from your iPhone.

Thank you for the details of what you have tried already - we can therefore skip the first few things I was going to suggest.

Please navigate in your iPhones settings: Settings » Privacy & Security » Network » Sonos and ensure the Sonos app still has permission to access the local network.

If you have any firewall software installed on your iPhone that your husband does not have, please try temporarily disabling it to see if that is the cause of the issue.

Finally, if your iPhone was supplied to you by your place of work, it is possible that it has restrictions placed upon it - you would need to talk to your IT department if this is the case.

I hope this helps.

I went to the App settings in my phone for Sonos and changed the Local Network button from off to on and that solved my connection problems 

I have exactly the same problem. I’ve done all the suggestions above to no avail. The macOS app works perfectly, but the iOS on iPhone 16 does not connect properly to the system. There appears to be an iOS connectivity problem. Perhaps as more users get the iPhone 16, the increased numbers of users having a problem will prompt a deeper investigation.

I don’t have any issues on my iPhone 16, I use it daily to connect with my Sonos systems. Have you called Sonos Support directly to discuss it?

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Thanks Bruce - I’ll give that a try…

Hi ​@Braddles 

I saw a report somewhere recently that tapping the small “i” next to your WiFi network in the iPhone’s settings and forgetting the network before reconnecting might solve this issue for you (though I don’t understand why).

I hope this helps.

Thanks Corry - tried that but no good. Same problem where the app seems to be hung up logging in properly. I’ll call Sonos help…

Same issue Here iPhone 16 pro. Please look in to this with prio Sonos. We cant handle issues with you app again. Thank you

Hi there iPhone 16 

no system found

privacy Sonos is allowed on the network 

please solve this urgently 

Don’t with the techs at Sonos.  All they do is read from a trouble shooting list.  I had the same problem today.  I accessed Sonos from my computer and once I did that it appeared on my phone.  Hope this helps.

I first reset the app then deleted it, turned off VPN, forgot wifi network, turned iPhone off for 1min, booted it up, reconnected wifi, reinstalled app from Sonos and then connected to Sonos devices in network and everything did it

Similar issue here.  iPhone 16 pro.  App opens and can see my system but cannot control any of my speakers.  Not even the volume.  Have tried every trouble shooting step I’ve found here and other places online.

I’m so fed up with the new Sonos app, and all the issues since it was introduced, that I’m about to ditch Sonos all together.  Sad for what was once such a great product.

I just tested the Sonos app on my iPad and my kids older iPhones and it still works fine, so it’s definitely an iPhone 16 issue or the new iPhone IOS.