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Controllers and Music services

Get help with the Sonos S1 Controller app and the Sonos App for mobile, and the Sonos desktop app. You can also get help with using partner apps with Sonos here.

  • 7,659 Topics
  • 52,983 Replies
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Rip Torn
started this topic

New SONOS App - Adding to queue

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?
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David Weller
started this topic

New SONOS App - Alarms

App has been upgraded,  We onlu have IOS no access to Mac or Windows, Lost ability to use alarms etc  Can we reverse upgrade and go back? Ne...
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aitchgf
answered this question

music library after latest app update

Hi mvoslooThanks for the response tip, will try it our and see how I get on!
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7659 Topics
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JimmyD_1Avid Contributor II
asked in Controllers and Music services
Firmware release notes??

Where are the release notes for speaker firmware? All I see is mobile app release notes. 

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3 months ago
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HansjörgContributor I
asked in Controllers and Music services
Neue Sonos app

In der neuen Sonos App ist es nicht mehr möglich, die Top Tracks eines Künstlers hintereinander abzuspielen. Was muss ich tun, damit das wieder funktioniert?  Moderator Edit: Google Translate- In the new Sonos app it is no longer possible to play an artist's top tracks one after the other. What do I have to do to get this working again?

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3 months ago
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CJH2007Enthusiast I
posted in Controllers and Music services
App v80 (new black icon) is USELESS on iPhone.

I cannot understand why Sonos have issued this ‘update’ which is clearly untested. Why remove so many features that worked fine on the S2 version, and then say ‘missing features will (may) be added in the future'? Such an arrogant disregard for their customers.  I have managed to get the crappy new app working on my iPad (current iOS) and wanted to Trueplay a pair of One SLs so opened the new app on the iPhone. Surprised to see it already there - I do not have auto updates selected either in the App store or Sonos app, so Sonos must have forced this through from their end, giving customers no choice.  It couldn't find my system (it had been connected to the system for years on previous versions of the apps) so had to give it access to local network - it had this with the S2 app so why not keep that access after the ‘update’? Very sluggish and buggy in operation. Tried to Trueplay the speakers. Got to the ‘You will hear tones’ page  Pressed ‘Go’ (or proceed or whatever). NOTHING HAPPENE

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3 months ago
happyrobot
happyrobotAvid Contributor I
asked in Controllers and Music services
What am I missing? Errors. Slow.

The new app is up to date (that said, where do you find the details/app version number??).I have three PLAY:1 speakers, a BEAM, and an IKEA SYMFONSIK on my network. The BEAM is connected to the router via ethernet.Here’s a standard task I’m doing.Add a Spotify playlist to the queue Add another playlist/album to the queueIn the video attached, apart from taking a while to load everything, when I go to ‘add to end of queue’ or ‘play next’ I get the error “Something went wrong try again”. When I go to view the queue I get ‘unable to load’. So, my ask to the SONOS folks and/or advice from the community is…It’s so slow to load things Everything seems to end with an errorAny ideas?   

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happyrobot
3 months ago
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j8ffreylimContributor I
asked in Controllers and Music services
New App and New Firmware = Sonos Products not found!

Ever since the launch of the new app and the download of new firmware, my office Sonos ( 2 x Era 100 + Sub Mini) is no longer found on when tried launching the app.Sonos system can still be seen and used on Airplay by Apple products hence am sure it’s the App issue. The latest app update today does no help to solve this problem. anyone can help or SONOS???

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3 months ago
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BMA16Contributor I
asked in Controllers and Music services
new app

Can anyone help me, since up dating to new app every time I leave house or shut down phone I have to reset up system. It shows no system found. I have a sud, playbar and three Sonos 3 speakers set up.

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3 months ago
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mattsrossonContributor I
asked in Controllers and Music services
sonos 2 app will not discover devices but sonos 1 app will.

No devices found in sonos 2 app, but i can find them no problem using sonos 1 app but it tells me i need to use sonos 2 app.  but i cant discover any products using sonos 2, only sonos 1.  ii have restarted everything, redownloaded sonos 2 app, and internet works great.  Only 1 WiFi network in the house and all connected to the same one.   any advice would be great!

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3 months ago
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Jat1nContributor I
asked in Controllers and Music services
adding a URL on Tune In for Ibiza Live Radio

Hello, I’ve been listening to Ibiza Live Radio on my tuner radio and now it’s disappeared. i can get it on radio.net however Sonos does not support this app. i have been told to add it via tune in using it URL link.how do i get the URL link or can someone provide me with this?please advise and thanks in advance Jat

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3 months ago
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lumpsContributor I
asked in Controllers and Music services
Livephish+/Nugs.net not working in new app

Is anyone using the new app able to successfully browse music within LivePhish+ or nugs.net? all works just fine in previous versions...and while I can authorize the services now, there’s no ability to play music or browse them

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Mdunasky
3 months ago
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PeteG101Avid Contributor I
asked in Controllers and Music services
Sleep Timer & NAS Content

I see the sleep timer function has started to return.However, so far as I can tell, you can’t use it with NAS content.Anyone else finding the same?

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3 months ago
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epiphone333Contributor I
asked in Controllers and Music services
TruePlay issue since last big update

Hello, since the last big app update, i cannot use TruePlay, i press on « continue » were the phone is reverse and in front of my tv and were the first sounds must play, but nothing…. Does anyone has the same issue ? I already try everything, (last update on my iPhone 15 pro max, on the app too…) and it’s still there.thanks for your attention. 

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3 months ago
Kyaw Ze
Kyaw ZeTrending Lyricist I
asked in Controllers and Music services
NO COMMUNICATION BETWEEN BEAM2 AND SURROUND ONE SL AFTER NEW VESION UPDATE

Horrible, the app itself keep dropped WIFI connection, both One SL are now useless. Only Beam 2 is working. How can be trusted SONOS products?if couldn't connect any more I will not put on sale, I will straight throw away in rubbish bin after I beat up with hammer and moving forward to BOSE

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Gabriel Z
3 months ago
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DavidP1403Contributor I
posted in Controllers and Music services
Latest Update (80.03.06) - Loss of Mixcloud Feature

Having updated to latest version on iPhone & iPad yesterday - 17th June, I’ve now found on Mixcloud the list of Followers/Following is blank. This was extremely useful for browsing to create Playlists.

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3 months ago
dave77
dave77Headliner I
posted in Controllers and Music services
How do we disable remote access with the new Sonos web app?

Now that we have the new Sonos web app we can control our Sonos players from anywhere in the world, something that I believe wasn’t available before.Is there any way to turn that off?

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3 months ago
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javaqueen601Contributor I
asked in Controllers and Music services
sonos app

How do I download the latest Sonos app without having to put in a credit card ?I deleted the Sonos app on my iPhone because it wasn’t working .i thought I could delete and reinstall the app.It keeps asking for a credit card . Why?

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3 months ago
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KosEnthusiast I
asked in Controllers and Music services
Cannot see Boosts in new app? How to rename them...?

I know they are working fine as I can see them in the ‘review matrix’. And I see them in the web app system overview. But not in the iPhone app meaning I cannot rename them. Is there a workaround for that? 

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3 months ago
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YoshimiContributor I
posted in Controllers and Music services
new app

Your new app is *. I rely on sleep function and alarms, these are gone rendering my Sonos system virtually useless!! Am sooo damn angry right now - * you SONOS  *Moderator Note: Modified in accordance with the Community Code of Conduct.* 

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3 months ago
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TrevorKContributor I
asked in Controllers and Music services
Updating Sonos music library when new albums are added to iTunes music library isn't working.

I have iTunes and Sonos on my PC. The iTunes music library is on the PC and the Sonos music library is on a NAS drive. Updates to the album artwork in iTunes is updated in Sonos when I go to to Manage and Update Music library. This also used to update the Sonos music library with any albums I added to the iTunes Music library. I have just added some new albums to the iTunes music library and these are not getting updated in the Sonos music library. How do I get the new albums into Sonos?

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3 months ago
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Moises jordanoContributor I
asked in Controllers and Music services
erro 1101

Goodnight. I bought a Sonos One SL and every time I try to register, in the update stage it appears error 1101. I researched that this error is related to the update. I've already changed and restarted the routers and I still can't do it. Help me please?.

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Airgetlam
3 months ago
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Bokke29Contributor I
posted in Controllers and Music services
multiple devices

How do I use other devices to connect to the Sonos 5. I would like my wife and kids to be able to use it from their devices and not rely on my phone

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B
3 months ago
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pj360Contributor I
asked in Controllers and Music services
Unable to control Sonos system volume using Android volume control

Has anyone been able to enable volume control using Android hardware buttons?

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P
3 months ago
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qnt924Contributor I
asked in Controllers and Music services
connection to sonos app

I lost my entire set up with the updated Sonos app. Finally got everything connected again and lost it all again with latest update…now, I can’t connect any of my devices!!

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Q
3 months ago
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Mike J.Contributor I
asked in Controllers and Music services
Sonos Update 80.03.06

How come the latest update to the Sonos App is only available for iPhone and not for iPad?

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3 months ago
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rtmaedaContributor I
asked in Controllers and Music services
New app

When will you fix the new app?  Prior to moving to the new app, listening to music was easy and joyful. Your new app has created frustration while listening to music.  When my device goes to sleep and when I want to skip a song and when my device awakens again the app registers no music in the que, but the music is still playing.  I have to restart the playlist to gain function again.  All I wanted to do is skip a song or adjust the volume the volume.  Instead I have frustration and interrupted music.  This new app has made listening to music a less joyful experience.  Get it together and figure it out so this new app can be user friendly, functional and responsive just like the previous app

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3 months ago
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r_johnstonContributor I
asked in Controllers and Music services
sign in issue

hi I’m trying to install & use sonos2 app. I’m being asked to sign in using an email address that I dont recognise nor have password for. How do I solve this?

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3 months ago
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