Controllers and Music services
Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.
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In the last two weeks, my app freezes whenever I try to adjust any alarm.I can toggle an alarm off or on, but cannot adjust the alarm, delete and alarm or create a new alarm.Would prefer not to “reboot devices” as we have many installed in hard to reach locations.Happens on multiple iOS devices, so it’s not a phone storage issue.
Good morning folks, been a while.Have seen this is the past but only very occasional. But yesterday and this morning, it’s happening a few times.I have a Tidal playlist (also saved as a Sonos playlist) with Tidal as the source. It’s been playing to two Amp’s that then feed to some B&W in-ceiling speakers in the lounge and bathroom.But at odd times the past half day, both have started playing tracks out of an OST playlist at very random times.So at about 5.30 this morning we had Nicolas Britell’s Succession Theme and then just past 6.00 Johann Johannsson’s ‘The Beast’ from Sicario. If you going to woke by anything, they are both great tracks to be woke by, but I’d rather have the choice. 😀There have been no configuration changes or additions. SW is kept up to date and I’m not aware of any updates the last couple of days.Interested if anyone has any procedures or solutions that I can look at to resolve this.Many thanks in advance
hieach and every time there’s a system (HW) update it takes forever to installI tracked the issue down to… some Sonos speakers registered in my account are in a different house (my country house) and the updater keeps searching for *all* of my speakersI believe this behaviour started with OS2 This can only be fixed by Sonos, right? :-/
I am out of patience as far as trying to play My Music from Windows using my Sonos S2 app. So in the meantime I connected an auxiliary cable from my laptop (windows) to Port. I guess I could have connected it to my Play Five instead. When I play the selected album/songs from iTunes (on my laptop) to Sonos speakers my S2 app shows its being played through Airplay. Is this correct? Isn’t it being played through the aux cable from laptop to Sonos? Reason why I’m using aux cable to play my music library is because when I select album/song using my S2 app I get a warning Unable to play ‘………..’ -access to //Mycloud2100/music denied.
Well, I’m not a huge fan of change but, I’m in the midst of it since we upgraded my wife’s iMac recently. Her’s was running El Capitan (don’t judge me) because… it worked for what she/we used that computer for.I simply copied the 38GB Sonos library folder to a Crucial SSD drive and then ejected It from the old iMac and plugged it into one of the new iMac’s Thunderbolt ports. I planned on leaving that SSD plugged into the new iMac and redirect the Sonos S2 app’s path to that folder. No such luck. I wasn’t allowed to do it. After much frustration, I reformatted the drive while plugged into the new iMac and dedicated it as her Time Machine drive. (note: the Sharing/Permissions rigamarole didn’t really have an effect on creating access)My question is: IF I purchase a new SSD, format it while connected to the new iMac and then add the Sonos folder to it, do you think I can create the new path for the Sonos app to connect to it? I feel much of the problem lies with Apples OS but, I’m an old
I have 2 music sources I want to remove, but there is not option to remove. One source is from my NAS, and another from a PC. Both disply on the windows desktop app as well as the mobile app, but neither show up on ´manage library settings´ on desktop, or ´services and voice´on andriod app.How can they be deleted?
I know I’m not the first to have this problem but would be grateful for any suggestions in this forum on how it might possibly be fixed. Lost all my playlists due to being advised that I needed to factory reset components as the only way to switch them to a new wifi network (not moving house, just upgrading TV services which for some reason needs a new network). Two Playbars not reset as I can’t unplug them (wiring considerations) so my question is, if I was able to disconnect the new router and reinstal the old network, might I be able to retrieve the playlists via the devices which weren’t reset? Very annoyed to lose 5+ years of carefully curated playlists….
The Connect Amp that drives my four outdoor speakers no longer outputs sound to one side (right side). The other left side works fine and I have switched the speakers around to make sure it’s not the speakers.Tried rebooting and resetting to no avail. Is the amp blown?
Hi.I have a Sonos 2 soundbars I can access and control it from my Android phone and my Old Windows Laptop.On my old Windows Laptop I have a music folder of MP3 files. I can play these files through my sonos from my Android Phone and Old Laptop.I now have a new windows laptop which I've installed Sonos onto and I can play radio stations and control which Room/Soundbar the music goes to etc.I've transferred the MP3 files from the old laptop to the new ones into a MUSIC folder. In Sonos app on the new laptop, I’ve added the MUSIC folder Sonos etcHowever I now can't see these MP3 files when I use my Android phone.I think I've missed an important setup step to allow my phone to see these files and play them.I can play them fine when playing direct from the new laptop windows Sonos appWhat do I need to do to allow my phone to see the music files on my New Windows laptop. I assume I need to set Sonos to share these files?
This morning I woke up to a laser surgery commercial, followed by music from the non-commercial radio station I had set as my alarm on Sonos (mid-song). The commercial was not from the radio station. Previously the Sonos alarm would go straight to the music I had set as the alarm, and it was great. Now it’s not great at all. It seems Sonos is now inserting commercials. Is there a way to avoid these commercials?
When I try to access my Apple Music I am getting a message that says it can’t be reauthorized until one or more of my Sonos products is updated. What does this mean?I have Sonos One speakers and a Sonos Sound Bar, I can access Pandora and Amazon Music but not Apple.
Freegal Music streams your local public library content:“Offering over 18 million songs belonging to 200+ genres— including Sony Music’s catalog of legendary artists— Freegal Music+ is one of the most popular library services in the world, and with 200,000 songs added monthly, ...”So why is there no Sonos service for this wealth of content .. that you’ve already paid for through taxes?I guess it’s just ‘cause people don’t realize how much content is sitting right there waiting for them to get a library card and stream.Anyone have a way to add freegal music streaming as a sonos service?
The Sonos Android app on my phone and Windows desktop app can only see about 20% of my entire YouTube Music library and I’m not sure why. This hasn’t always been an issue, and I would really appreciate some help with this.Context:When I first bought into the Sonos network, I purchased a pair of One SLs and began playing music through my personal library on my phone. I primarily listen to music with downloaded files through the default Samsung media app, and at the time the Sonos Android app could see these files as well. Everything worked great for a few years and I got a Play:5 (Gen 2) speaker during that time to add to my system as well.Earlier this year, there was a notice from Sonos saying that the app could no longer read downloaded files on Android phones, but provided solutions to work around this. I was irritated at first, since I’d grown so used to how I was using my speakers, but the workaround I chose was through YouTube Music. Uploading music to YouTube was one of the sugge
Hi , I bought a Ray so I could group music in my tv room and my kitchen but I seem to be having issues . In the system screen - I only ever see on device - If kitchen is there ray isnt . Both devices are contronllable by the App but only if the other is turned off . Am I missing something ? I have tried to use the Play button on the devices but this doesnt help group them All help welcome
Bonjour, il semble que l’accès à ma bibliothèque musicale stockée sur mon smartphone Android ne soit plus possible. Pourquoi avoir supprimé cette fonction? Je ne veux pas enclencher mon PC ou m’inscrire sur un cloud quelconque pour écouter ma musique. Est-il possible de télécharger une ancienne version de l’application Sonos qui était parfaite?Est-il possible d’utiliser une autre application pour écouter ma musique stockée sur Android?Pourquoi remplacer une version qui fonctionnait bien par une version plus limitée? C’est dommage, j’étais content de Sonos jusqu’à ce jour.Cordialement.
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