Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

  • 4,593 Topics
  • 31,290 Replies
Ken_Griffiths
Ken_Griffiths
solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...
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GJK
started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...
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Corry P
Corry P
solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...
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4593 Topics

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Amal8kContributor I
asked in Controllers and Music services

how to import my music on Sonos app.

Hi - I have an android phone and have my Sonos app running on it. I cannot figure out how to import my music files on my phone, in the app. I have added Soundcloud etc, but cannot see a way for me to play music stored on my phone, via the app. Can anyone help? Thx

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G
11 months ago
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AlitopitoContributor I
asked in Controllers and Music services

The Sonos app don't allow me the access for login in

The Sonos app don't allow me to login in 

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controlav
11 months ago
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Graham256Trending Lyricist I
posted in Controllers and Music services

play list

I can’t play a play list. You play one song it will then start the next one and play for 10 seconds the jump to the next or another song and sometimes it just stops. 

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Ken_Griffiths
11 months ago
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greenyneu
asked in Controllers and Music services

Sonos App User Controls

When playing movie or audio the volume slider allows to open settings and a window slides up on the IOS app. Right now only Bass, Treble, and Balance (if applicable). It would be great not to show only the EQ, but the Surround Audio, Height Audio, Sub Audio when it is available since it takes a lot of steps from the settings with the EQ to the settings icon, scrolling down to access the sound settings.

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Corry P
11 months ago
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eytanchenContributor I
asked in Controllers and Music services

Play from Sonos Five to Sonos app on iphone

This might be a strange question - I have a record player lined-in to the Sonos Five. Is there anyway to stream the music from the record player, via the Sonos Five, to the Sonos app itself, either on my Iphone or Mac? as if the Sonos app is another Sonos speaker?

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Airgetlam
11 months ago
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Tonymoore23Contributor I
asked in Controllers and Music services

android music library has disappeared

Recently my phone library disappeared off sonos app. I can't get it back.

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G
11 months ago
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Bpfot21Contributor II
asked in Controllers and Music services

Getting New iPhone 14 Pro How do i connect to my existing Sonos speakers

Plan on purchasing new iPhone 14 Pro next week….How will i Hook the new phone up to my existing sonos arc and sub on my thats connected to my wifi.

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jgatie
11 months ago
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pdaltonContributor II
posted in Controllers and Music services

SONOS Radio vs. TUNEIN

I'm confused about "regular" radio stations I find listed as SONOS Radio "stations".  Are these streams coming to SONOS Radio via,a direct connection to those stations' own "streams", or is what I hear as a "SONOS station" actually coming from an intermediate connection, such as TUNEIN?  Specifically, the local public radio station here is KUAF at 93.1 FM.  Because it broadcasts using HD Radio, it has 3 different broadcasts going on simultaneously via its 93.1 FM dial location (i.e., 93.1-1, 93.1-2, & 93.1-3). I enjoy listening to KUAF's Jazz broadcast via 93.1-3.  Using SONOS Radio, I can listen to it via the SONOS Radio "station" designated as KUAF-3; OR, also via SONOS Radio, I can select the TUNEIN station, then play KUAF-3 from TUNEIN.  In 2 rooms, I don't have a SONOS speaker, so in those rooms I play KUAF-3 via TUNEIN on my Android phone through Bluetooth speakers.  Often there's a very brief time difference (maybe a second or 2) between what I'm hearing in the different roo

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buzz
11 months ago
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Penuttw0Contributor I
asked in Controllers and Music services

Link code to spotify error

I Have done what other messages threads have done and still have issues with the link code. Please help. 

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Sotiris C.
11 months ago
The7hil
The7hilAvid Contributor I
asked in Controllers and Music services

Custom Radio URLs not showing

While you can still add custom URL radio stations using the usual desktop method, there is now no “My Radio Stations” under the NEW TuneIn, so any you add don’t seem accessible anymore. Am I missing something?

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controlav
11 months ago
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kjp_hmContributor I
asked in Controllers and Music services

Sonos Roam - Error 1101

Sonos Roam needed an update but the iPhone App was returning an 1101 error - tried various suggestions per the articles but no luck. Speaker was working fine from the iPhone over bluetooth. However, I went into the iPad Sonos app and the update process worked fine and now the speaker is working again from both iPhone and iPad.Having thought about the differences beyond the iPhone app vs. iPad app - and I wish I had tested this first - is my iPhone is locked into a corporate VPN that is part of the policy protection mandated by the company I work for. My iPad is a personal device and does not have VPN by default. Anyone else seen similar? Might also be worth checking for others with the 1101 error that isn’t resolving otherwise.

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Ken_Griffiths
11 months ago
RaultTN
RaultTNProminent Collaborator I
asked in Controllers and Music services

New Cell Phone Sonos Login

Hey friends!  My cell phones took a crap so I had to get a new one sent to me from Verizon. Since activating, the Sonos app doesn’t give me the ability to login?  It’s greyed out?  Ideas?  Surround is working so assuming all is good via the beam and surrounds  just not sure how to login with a new cell?  Thanks! 

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Corry P
11 months ago
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Dean_25Avid Contributor I
asked in Controllers and Music services

Why do I have to press play after selecting station?

My SONOS app used to start playback immediately after I selected a favorite station, but a few months ago, I started getting a page with a description of the station where I now have to press “play” to start the music. Why is this? It was so much better when I didn’t need to press a second time. SONOS seems to keep adding impediments to simple use of their app.

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Corry P
11 months ago
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StevenJam82Contributor I
asked in Controllers and Music services

Error in connecting to BBC sounds, spotify and Amazon music

Hi,  I am subscribed to Spotify, BBC sounds and Amazon music. I have previously been connected on Sonos with them, however Sonos told me they were no longer connected and wil not reconnect with anything. It will go through the process of authorisation, I'll get a positive answer from the host company, but on returning to the Sonos app, it tells me that there was an error connection. Images below of the two replies. How do I connect the above services?  

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Airgetlam
11 months ago
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montalexanderContributor I
posted in Controllers and Music services

one sl constannttly shuts off...renaming speakers...WiFi questtion

My system is Playbar and One SL connected to Smart TV with DirecTV via ATT wifi Not long after connecting the OneSL I noticed it would drop out - quit producing sound - with some inactivity, for example, pausing the TV broadcast for a bit.  It will come back on when I go to the app but it won’t stay on constantly - very annoying I tried renaming the speakers. Of course they show up in the app as “Playbar” and “OneSL,” as they should, but I thought renaming them might help this issue. Probably should have left them alone.  How can I change them back? Last, I spoke with a SONOS rep some time ago (Ticket # xxxxxxxx) after I added/split my WiFi network between 5 gig and 2.4 gig. He suggested putting the Sonos system on the 2.4gig network in my ATT Smart Home app, which I thought I did.  Now it appears the Playbar is on the 5gig and the OneSL is on the 2.4gig.  Really not sure at this point.  The speakers work ok, except for issue #1, but I would like tto have them both on the same network.

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G
11 months ago
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PorkyMrBContributor I
posted in Controllers and Music services

suppression de la lecture de music de l'android

Bonjour à tous,Je trouve très dommageable que SONOS est supprimé la possibilité de lire des musiques embarqué dans l’androïde.J’ai acheté par le passé des CD transcrit sur une micro SD; depuis la dernière mise à jour il n’ai plus possible de lire à partir de mon Android.réponse de l’assistance : il faut prendre un abonnement.alors comme ça on paye deux fois les droits d’auteur. c’est une honte !!! 

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Airgetlam
11 months ago
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daviidcamContributor I
asked in Controllers and Music services

YouTube Music and Sonos S2

I recently installed YTM so that I can play music files located on my Android device.  The Sonos app lets me browse my media by artist and by album but will not let me browse by song.  I get the error message "unable to browse music".   The YTM app on my Android phone allows me to browse all of my songs but won't let me cast to Sonos.  I could be doing something wrong, does anyone have any suggestions or a work around?  Thanks. 

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Corry P
11 months ago
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tcochran1Contributor I
posted in Controllers and Music services

Podcast Support

I am curious if you would ever consider adding podcast republic as a podcast service. As that one is my podcast program of choice. I switched to Pocket Cast as it works with Sonos speaker. I would prefer to only have the one as I like the interface on the mobile device better when I am driving. I would like to be able to have Podcast Republic work directly with Sonos as well, especially since recent changes do not allow you to play from your mobile device anymore.I know I will need to find a way to request Podcast  Republic to be able to support it. Just thought I would bring it up here first to see if it would be even make sense to support it on the Sonos system.

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Airgetlam
11 months ago
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Zita
asked in Controllers and Music services

Play music from mobile phone disabled

Why is the possibility to play music from mobile phone disabled in Sonos app version 15.4?

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G
11 months ago
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lmwimmerContributor I
asked in Controllers and Music services

deleting songs or artist on mobile

How can I delete songs or artists from my cell on the Sonos app?

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G
11 months ago
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WorthContributor I
asked in Controllers and Music services

Sonos S1 app denied access to new Synology NAS

I have a new Synology NAS on a Mac and am attempting to set up an older Sonos system running the S1 app.  I have setup SMB1 (and understand the security risk) and NTLMv1 (same).  I am using the path \\NAS_IP_ Address\music (and have tried \\NAS_IP_ Address\music\media) and the correct name and password.  I keep getting an access denied error from the Sonos app.  I recall, but cannot find, and article from Sonos that talked about setting up Sonos as a user.  I don’t see what this would do for me.  Any advice?

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Corry P
11 months ago
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johan_stalContributor II
asked in Controllers and Music services

Changing song

I have Sonos at 2 gyms.And at both of them SONOS can suddenly change song 10-20sec into a song…...this happens a few times every day.I have the latest update on both places so what else can i do?

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Ken_Griffiths
11 months ago
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GunnarBdotContributor I
asked in Controllers and Music services

When is connecting Sonos to google home going to be available in Portugal?

HiI have been googling this topic for years now and I see no change in the answers. No one that actually know has answered. Everyone just believes.I don’t care what the problem is but I want to know WHEN this is going to work? What is being done? It is even more frustrating that it works in one country that we live in but not Portugal.

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Airgetlam
11 months ago
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MJV17Contributor I
asked in Controllers and Music services

Sonos Music Search

Search function is not working properly. If I search for an Artist and click on an album I used to then see a list of all tracks and could then create a playlist or just play songs easily. Now it is no longer letting me see tracks within artists or albums. I assume I have missed something I need to do or some additional update as this is dreadful. I use Amazon Music as streaming service. Thanks 

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Sotiris C.
11 months ago
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DMLadyTContributor I
posted in Controllers and Music services

Sonos 1 Not playing Spotify

Hi!! My Sonos 1 keeps having trouble with Spotify.  I have 3 speakers. No other streaming services affected.  Spotify skips tracks, or skips to the next song after 10 seconds or jumps to the end of the playlist. But if I manually select a track then it will play no problem.  I also use Tidal with no issues.  I read the forum and the troubleshooting doesn’t seem to apply to my issue because it’s not system wide and most of the answers are from 2 years ago.  Can anyone help?

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106rallye
11 months ago
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