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Hi getting frustrated now, this keeps repeatedly happening for no apparent reason at all. 

Go to play / use apple music via Sonos app on either phone or desktop app i’m told to reauthorise apple music. WHY? On the desktop it just doesn’t work. On the iphone it again doesn’t work - it just spins when i enter password - EVEN THOUGH I AM ALREADY LOGGED INTO MY apple id!!! Can we please just get a fix?? I am quite apple and Sonos savvy but this is just ridiculous. PLEASE HELP. Ive used Sonos since its inception and apple from way back but i must say it is getting very glitchy… let’s hope someone has an answer.

Apple experienced some technical issues during the past two weeks, I’ve been locked out of my Apple ID on a regular basis. Changing the password here may solve the issue.

The thing is I am logged in to my apple id no problem everywhere else except in the sonos app to do with apple music. Thanks for your reply.

 

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