Controllers and Music services
Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.
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I have two homes, one with Sonos first generation products and the 2nd home with newer generation Sonos product. If I keep the first home on the gen1 app, can I just set up the 2nd home on the new app but use my same Sonos account for both apps. Looking for any suggestions as to how best utilize my Sonos products at both locations. Thank you.
I switched from a Sonos S1 networked system using NAS drive to just using the music off my computer. Upon doing this and updating my system software - the 2 CR200’s no longer work. I read some previous posts that the using a networked system - the CR200’s will still work. Do I have to switch back to my NAS drive or is my CR200’s finally dead? Thanks Brian
Bonjour,Je suis un utilisateur âgé et pas un expert.Je souhaiterais juste écouter sur mon Sonos One de la musique stockée sur mon smartphone, mais apparemment, l’option »Sur cet appareil » n’existe plus.Ma musique est également sauvegardée dans un dossier OneDrive mais je ne sais pas comment l’ajouter à ma bibliothèque musicale.Pouvez-vous m’aider ?Merci.
Hi, I have always used a BOOST, but recently I moved my Port closer to the router and connected it by ethernet for the first time. Since I did this, a few times per week speakers will disappear from the app (1 or more at a time, including the wired Port but also Play:5, 2x Play:1, and One). Sometimes 1 speaker disappears at a time and sometimes more than 1. Restarting the speaker and/or router usually solves the problem. This has *never* happened before in many years of using all these speakers.Router is using channel 1 and SonosNet is using Channel 11. All Sonos products have reserved IP addresses.I would prefer to keep the Port wired instead of going back to wireless, so I appreciate any input. I am also wondering if I should not have 2 products wired to the same router. And finally, despite reading several posts about it on this forum, I am not clear whether the wired Port should have Wi-Fi enabled or disabled (it is enabled now, disabling it caused worse performance).
I had not experienced this issue until very recently, but it seems to affect songs originally encoded as SACD or other high fidelity codec. However, I have made sure to encode all my music as ALAC, which should not be a problem. Does the original encoded still affect Sonia playability? Any suggestions?
There are a couple of albums on my system that I cannot seem to find in the Sonos app. Ones a compilation by an artist called cerrone. I had this issue before and there used to be a log file on the system that showed any indexing failures. I believe that has gone. Can anyone tell me if there’s any issues with my indexing? Everything else seems to be fine. Thanks.
Hello!I am my wits end, any help would be extremely appreciated!We use Spotify/ Sonos to play music in our business, however whilst we’re away sometimes the staff pop on their own music which isn’t idealIs there a way we can limit what is played? We’re happy to buy any piece of kit or use a different steaming service. Thanks!
Hola buenas. Por un lado querría preguntarles, si puedo escuchar la música que tengo en un pendrive, a través del ordenador, en mi sistema sonos. Y Por otro lado tengo un Play.1 y un Connect, y los estoy utilizando cada uno, con una distinta aplicación. Puedo utilizar estos dos dispositivos con una misma aplicación? Muchas gracias y un saludo de Mikeljami
Can I add a Sonos Port to mutiple Sonos Rooms? I’d like to use 2 or 3 as audio sources for my russound audio controller. I’d like to integrate this with my home automation software to identify with outputs to enable in the russound. I currently do this with google Chromecast audios but they’ve become flakey. Essentially what id like to do as an example is Port 1 in Living Room and Gym Room. When I play to Gym, the Port 1 will play the audio, my home automation system can see that Gym Room is playing and turn on the output zone for Gym on my russound controller. Port 2 would be Bedroom 1 and Outside rooms and so I can have mutiple streams playing simultaneously.
Everyone is so wrong with my Sonos right now I don’t even know where to begin. It can’t access my music library, it can’t play my playlists, it can’t play from Spotify. This all just suddenly happened. I’ve been a longtime Sonos user, but I am increasingly frustrated with how unstable the system is. One would think the software would get better over time but it keeps getting worse. Reminds me of my old Squeezebox system.
is it possible to handover the music I'm currently playing in Apple music, to play over Sonos instead?
Hi everyone. If I’m listing to Apple Music on my phone (not through Sonos), can I then go to Apple Music on Sonos and make it take over? I think with Spotify it asks you. But I can’t seem to find it with Apple Music. i don’t want to just stream through airplay because I hate it when I open Facebook for example and a video stops my music playback. Thanks in advance. Ben
Based on multiple recent posts to this forum, it’s clear that there’s a serious bug in the iOS version of the Sonos app. Even if you enter your email and password correctly, you cannot log into your account, which makes it impossible to do basic tasks, such as add a new device: I really don’t want to try the suggested workarounds, particularly since I don’t trust that they’ll work. I shouldn’t have to create a whole new account, just to connect a device, then have to re-create any other aspects of my household Sonos network, my streaming services, and anything else that the new account will require.I had been planning on buying some additional speakers, but unsurprisingly that purchase is on hold.Would someone from Sonos customer support please indicate what steps you are taking to fix a known, serious problem. Many thanks.
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