I woke up to find that half of my speakers are showing “incompatible” under my S1 app.
Controller says there’s an update, but it won’t let me update. I get an “Error 9”.
For kicks, I tried to reset my Sonos Move and repair it with the S1 controller. No such luck. The controller won’t let me do anything until it updates (some options grayed out).
Stuck here and need some assistance. I REALLY hope I’m not going to have to go through and reset all these speakers.
Any advice or guidance here outside of replacing half my system with S2 compatible speakers? Not ready to do that just yet. Just want everything working as it should. I believe “update automatically”, which I don’t ever recall enabling, may be the culprit.
TIA and please advise.
Best answer by buzz
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