Hi all, just bought a lovely Play 3 ... but it's on the Sonos app and I need to downgrade it to Sonos S1. I'm following the instructions in the Sonos app but get continual error messages when trying to do the required update. Any help welcome.
Answered
Downgrading from Sonos to Sonos S1
Best answer by Ken_Griffiths
I ‘believe’ you may need an S1 only compatible device to create a new Sonos S1 system. The Play:3 is both S1 & S2 compatible, but perhaps see the instructions here:
https://support.sonos.com/en-us/article/downgrade-a-sonos-product-to-s1
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