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Question

deezer not connecting

  • July 5, 2024
  • 3 replies
  • 299 views

Since yesterday I am unable to connect with my Deezer account through the S2 app. I’ve tried deleting the service and adding it back in with no luck. The Deezer app itself works fine as does playing music in it it’s simply trying to get sonos to connect that fails. 
 

Has anyone run into this issue recently and been able to correct it? Sonos helpline is running with an hour wait time so I thought I’d try here 

 

cheers

 

 

 

 

 

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3 replies

  • Contributor I
  • 1 reply
  • July 6, 2024

Same. Is Sonos screwing us in another way now?


106rallye
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  • 6586 replies
  • July 6, 2024

Of course they are. They’ve knowingly cut all ties with a company they’ve partnered up with: https://en.community.sonos.com/owners-cafe-228997/deezer-x-sonos-collaboration-6886290#:~:text=As%20some%20of%20you%20may,subscription%20service%20Sonos%20Radio%20HD.

Or possibly there is a temporary glitch somewhere. If it is still there on monday you could try calling it in.


  • Lyricist I
  • 1 reply
  • July 8, 2024

I have the same issues as of Saturday.  I also tried to disconnect and reconnect my apps (Sonos and Deezer).    Deezer is not the issue.  On hold now with Sonos.