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Can't add Apple Music on Android Sonos app

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105 replies

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  • Doug Ames
  • Headliner I
  • 187 replies
  • December 18, 2021

Just in the nick of time … NOT!

I already canceled Apple Music.

And good thing I did, because this “fix” is useless to me. It now adds 2FA requiring a verification code sent to the old iPad that I haven’t had for years. I can still run Apple Music on my Android phone and in a web browser, but I can’t add it to Sonos.

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  • Siegfried_4
  • Contributor I
  • 5 replies
  • December 19, 2021

Jay, finally it's working again :)

 

@Doug Ames Even if it sounds like you won't use Apple music anymore from now on: in-case you haven't deleted your apple account, you'll probably be able to delete that iPad from your account with the support.

2fa is sent to me via SMS (I never had an apple device connected to that account)

Airgetlam
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  • Airgetlam
    Airgetlam
James L.
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  • James L.
  • Retired Community Staff
  • 1058 replies
  • Answer
  • December 20, 2021

Hey all,

 

This might be old news for some, but I’m happy to confirm that this issue has been resolved. :smile:

You should now be able to add your Apple Music accounts from an Android device to Sonos once again.

 

If anyone is still experiencing issues, please make sure you’ve fully updated both Sonos and Apple Music apps before attempting to add the account to Sonos.

If you still have issues, please get in touch with our customer care team.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
Airgetlam
Ken_Griffiths
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    Airgetlam
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    vivektanavde
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    the_league
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    TabarnacST
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    websai
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  • TabarnacST
  • Lyricist II
  • 3 replies
  • December 21, 2021

Worked for me.. Thank you! 

Airgetlam
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  • Airgetlam
    Airgetlam
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  • vivektanavde
  • Contributor I
  • 3 replies
  • January 3, 2022
James L. wrote:

Hey all,

 

This might be old news for some, but I’m happy to confirm that this issue has been resolved. :smile:

You should now be able to add your Apple Music accounts from an Android device to Sonos once again.

 

If anyone is still experiencing issues, please make sure you’ve fully updated both Sonos and Apple Music apps before attempting to add the account to Sonos.

If you still have issues, please get in touch with our customer care team.

I was able to add Apple music using a Samsung Galaxy S10 plus. Finally am able to enjoy apple music on my Sonos.

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