When I try to play, the song just buffering. Nothing happens.
Yes, I have tried to reauthorize. And reinstall the Apple Music. Dont work.
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Hi
Welcome to the Sonos Community!
Sorry to hear of this problem you are having with trying to play Apple Music to your speakers.
Glad to hear you tried removing and adding the service after trying the reauthorisation process - that can sometimes make a difference.
How about other sources? Are you able to play from Sonos Radio, for example?
If you haven’t tried already, please reboot your speakers by removing power for a moment, and reboot your router by switching it off for at least 30 seconds.
I hope this helps - if it does not, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.
I have a similar problem. Was asked to reauthorise. removed the service, re connected it, rebooted phone and SONOS app. Can get other streaming services not Apple Music. WTF!!!
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