Skip to main content

Any ideas why I cannnot operate sobos system on iphone 16 pro max with ios 18? The app does not find arc, era300, sub. After reinstalling the app and rebooting the sonos system to the default nothing changes. Creating new system helps nothing because the app does not see any the equipment even after unplugging (although in the app it is written it should). Any solution because now I cannot control any of the products ?

Im actually on the phone with them right now, and nothing! I also have iPhone 16pro max. Been on the phone an hour with them. No results. This is ridiculous. 


Odd. I’m running iOS 18.1 and the latest version of the S2 app, on two iPads, and an iPhone 16, with no issues. I wonder if there’s something odd about the iPhone 16 pro max, although I haven’t seen any other issues reported beyond yours, which leads me inevitably to the thought that the issue is local, and not necessarily endemic to the Sonos app. 


I have 16 pro and kust test again and it not works. I try to start a Tunein radio, nothing happens. Same with Spotify. If I test on the Ipad or the Mac it works fine


Maybe I should try the S2 app


Reply