Relisten was finally working late last week. It went down again last night. It was a wonderful 4 day run, but its back to can't connect to Relisten or can't play 'song name'. And it skips through 4 or 5 songs before the error messages appear. I tried to speak with the help desk, but after 15 minutes and nothing from the representative, other than telling me his name, I aborted.
I just want Relisten to work correctly. I assume that Sonos is aware and working on a fix
Generally, if Sonos are aware of a specific error with a music service they will update the status page here: https://status.sonos.com/
Relisten is currently showing as operational, however, that may be due to Sonos and/or Relisten first verifying any reported error is a wider issue affecting many or all users.
For the record, I’m also seeing the same errors as yourself.
Relisten is currently showing as operational,
Not any more...
Exactly, the issue has now been confirmed internally.
Relisten showing as operational again, but the playback errors remain…
It appears Relisten is not working again, getting an error “No content items available”
Yep, that really sucks. I guess I'll head over to the other support to see if Sonos even knows its an issue again.
Annnnd it’s not working again on the iPhone app. I can get it to load on the old Windows app, but as per usual the ‘new’ Sonos dogs*** app isn’t working to load it
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