Controllers and Music services

I haven’t even checked other posts and them likely seeing to the choir here, but I’m at least vaguely amused by the new Sonos app that is more difficult to navigate through and has the same exact issues as the previous app. Now they’re just harder or impossible to get to. I haven’t even checked other posts and them likely seeing to the choir here, but I’m at least vaguely amused by the new Sonos app that is more difficult to navigate through and has the same exact issues as the previous app. Now they’re just harder or impossible to get to. For example,well, this might be a new issue, the app continually tells me that it is playing in the living room, even when I select other rooms. Let me change. So, that’s cool.  Well, this might be a new issue, the app continually tells me that it is playing in the living room, even when I select other rooms. Let me change. So, that’s cool. Then, I can usually not be able to play my radio news station, because it will select another station. This tim

I just downloaded the new v80 Sonos S2 app and first impression is not too good. Hope they change this soon. This is what is foundThe app gives an error when trying to play a radiostation on MyTuner Radio service in the Recently played section.  Some contact card are so big that when you want to swipe down to close it, I open the Homescreen/Lockscreen of my iPhone. When I want to play a radio station from the Favorites section an additional unnecessary card is opened with only a Play button. Why not start playing without opening this screen? The favorites are now mixed. So Spotify and RadioStation favorites are in one list. That is annoying.  The list of favorites is not sorted in any way neither can they be ordered according to my favorites.  The room for the name of the system on top of the Home Screen is very limited and so, it is always abbreviated with dots.  What is your annoyance?

Who could have possibly thought it was a good idea to sign off on this new app

When Sonos first launched, they were strictly a music product. Frankly, they changed the way a lot of multi-room audio was done back then. Average consumers without any audio experience could start creating "zones" and the coolest thing was the ability to have a different music source in each zone at the same time! Many of us early-adopters jumped on the chance (at the recommendation of SONOS I might add, a feature/benefit they really pitched) to put our CD Collections onto a hard drive or preferably a NAS device. My God I could now listen to all the music I bought on CD in any room individually or grouped together with no lag or delay ... this IS the reason I bought into this eco-system from the beginning and spent lots of $$$ over the years. The surround sound market came years later. Suddenly today the music seems to be secondary, ... I was surprised to see how many people wanted the new headphones for TV and not music. So a new App launches and all of a sudden, this old crowd didn'

Anybody read the Verge article https://www.theverge.com/2024/5/22/24162168/sonos-ceo-patrick-spence-new-app-design-interview. How can anyone be as dense and stupid as Spence. Really?  Really?  Look at the community here. Look at Twitter. Look at reviews on the App Store. This was the most pathetic and disastrous rollout of new software in this history of the planet, and the guy totally doesn’t get it and is spouting fiction and excuses.  Un..f...ingbelievable.

I’m at a different location away from my Sonos products.  I tried to open the app and it just says no products found and won’t go further.  Do I have to be with my Sonos speakers to open the new app?  

My Mac desktop controller keeps asking to upgrade. I’m refusing given the app debacle and I don’t want to lose a controller that actually works. I am I being overcautious and a desktop upgrade won’t have the same issues, or should I keep refusing for now?

I have a Sonos 5, Tidal, and an Android phone.Pre-update, I could select Tidal>My Collection>Tracks, then I pick a song and it would play that song and every next song without me selecting it.  Just like I wanted.  Pick it and forget it.  Hours of songs on my Sonos 5.Post-update, I could select Tidal>My Collection>Tracks, then I pick a song. Now, it plays that one song and stops.  No automatic advance to the next.  If I want the next song, I have to select it.I’m sure I haven’t found the correct settings to make it work like pre-Update.  How do I make it work like it did pre-Update?  I, humbly, thank you for your help. Oz

Hello everyoneYesterday I managed to get My Library (the My Music folder on my Windows 10 desktop) to be recognized and connect to the new app. Today it seems to be working well on all my speakers and using Desktop and Android phones to control.It could be something Sonos has done. Not sure. I added Sonos as an authorized sharer of the My Music folder in Windows. That hadn’t worked in the past but did yesterday. Prior to that I had no access to My Library and the work around suggested by Customer Support didn’t work.  My next priority is being able to edit the queues.Lets see what happens.

Updated app is horrible. Why change something that works? Disappointed in Sonos for this move. Time to move on of things don’t change 

My problem is the reverse from the original question in the Sonos community that I found while trying to research the issue, “I can play to my neighbour's Sonos system via Airplay but I'm not on their wifi - should I be able to do this?”My neighbor deliberately connected his speakers to my Sonos and he is also able to play my own iPad music through his speakers. If try to play my own music on my iPad and if he has his system turned on, my music will blast out loudly through his system. He can turn the volume up or down and can turn off My Music on my iPad. One day a couple of months ago, he took his laptop into the kitchen (directly above my kitchen) while I was listening to music on my Sonos in the living room. He was tapping keys for several minutes.  It was then, a few days later, that problems began for me with my own music. I first had cheap Bluetooth sleep headphones and one night all of a sudden, the music that I was listening to on my iPad was turned up very loudly in my ears b

Muy malo el nuevo sistema Sonos App deseo que le pongan fin a todos los cambios de criterios para escuchar música. La nueva app es muy lenta y no me permite poner música a continuación. Tienen que rodar cabezas con lo hecho. no cambien las App s. !!! Moderator Note - Translation by Google:The new Sonos App system is very bad. I wish they would put an end to all changes in criteria for listening to music. The new app is very slow and doesn't allow me to play music next.Heads have to roll with what has been done.do not change the Apps. !!!

i need to vocalize myself regarding then new sonos app. I like it, I accept it and I feel hope for the webapp, that indicate modernization for the desktop app. But, when the app was push onto me, I accepted the change as it gave me hope there was a reason for…and that reason would be the Sonos Ace headphones. Now, I am left confused and a bit unsettled. The app did not seem to have anything to do, and will not have anything to do with Ace. What is the point of modernizing the controller for the eco system, if it is not an eco-system. I wanted to enjoy the app as main player for my music, but now this seems to be instead some classical corporate silo thinking. What is going on!?

10 years+ user, Beam, 2x S5, 3 x S1 and two Symfonisk lamps.So, after 15 minutes of looking, I still cannot get music playing in my office.Also getting mysterious ‘Unable to Load - Some Information is missing from this content’ message. There is nothing there I can act on …. WTF The new App seems set up to follow the steps of some hypothetical user, not an actual Sonos user.Honestly, until this gets clearer, I can no longer recommend Sonos products.  

How to downgrade to the last working verion? The new one is obviously still a BETA 0.001 Version 

I haven’t talked to anyone that doesn’t hate the new app. A dozen friends and it’s hatred only. No middle ground.  I haven’t gone through this forum, but my main problem is this: I have music playing on “patio” and and when I change music, it ALWAYS plays the new selection on “basement.” It appears to be bc it’s the first alphabetical selection. Unfortunately basement is a playbar that has tv on, so I have to apologize to someone, deselect basement and deselect patio (or any room). Every time. Awful update.   

I chose not to update after reading all the bad press. Decided to wait until SONOS would have fixed things. Just now I discovered that the SONOS app on my iPhone had updated ALL BY ITSELF. To me that is unacceptable, it’s a total mess now, can’t play my music library (although that feature was already missing since last week), can’t find my favourite radio stations, alarms etc.. Besides that, it is all totally counter-intuitive. Cannot believe SONOS forces this update on us. This is NOT OK SONOS. Has this happened to others; having update installed without giving permission???

Hi, with all of the fall-out from the new Sonos App Launched on 7th May, I’ve had an idea which would certainly address many people’s concerns regarding the new user interface and problems which people are experiencing regarding accessibility and usability. As Background I’m totally blind and a voiceover screen reader user on IOS, so my main concerns relate to accessibility of the new user interface. Would it be a possibility to have all of the functionality of the new app but with two different user interfaces (contemporary which would be the new redesigned app) and Classic (which would be the old app layout with tabs across the bottom and the same operation as before. In the settings menu, in app preferences the user could select the appropriate interface for them, Contemporary or Classic, and be presented with the app looking and operating in the way they want it. All of the functionality which underpins the new app and the firmwear on each device could be retained and the user coul

I can find this function on the android app (although unreliable) but not on the iPad app? Does it even exist?I Can’t find the words to say how much I dislike this app! 

Adresse im Internet hat sich geändert Wie erfolgt die Aktualisierung  Moderator Note - Translation by Google:Address on the Internet has changed How is the update done?

I’ve been a Sonos user for over 19 years.I’ve been a Product Manager for over 15 years (manage a team of 75 people.)The new app is unimaginably bad.Honestly the only way to fix this is to fire your product management team.  

I came back from a work trip, and when I came home I noticed that Sonos needed some updates. So, I did. But now the widget of the android app is gone, but most annoying of all, I cannot use my music library anymore. I can update it, but I cannot browse it's folder sturcture, nor can I search it's contents. I have a huge library on both my laptop as on my phone, with songs that arent on Spotify. Main points:1. I have this music to listen to.2. Sonos has made it impossible to listen to.3. I'm now unsure what the advantage is of using Sonos, opposed to just plugging a mini-jack into one of my devices? So, Sonos, get your shit together, and make sure users can access their libraries again. And maybe, if your developers might have some time left, let them develop a widget. But without that library function all of my stuff will go right into the bin. 

My “recently played” content no longer updates in the new v80 app. Is anyone else experiencing this bug? The new app is such a disappointment (as this is one of many issues) and has forced me to consider moving to Bluesound - the latest update has exposed serious organisational issues at Sonos that are unlikely to be rectified by the current management team. 

Can Sonos please work on ability to edit favorites list on Apple iOS ? When I add a Sonos Radio stations it loads to top of my list.*** I’d like to adjust favorites list to my preference at top, not my last searched & saved radio station.Thanks! 

Hello has the forthcoming redesigned Sonos App (announced on 23rd April 2024) been tested for compatibility with the voice-over screen reader in IOS? I am totally blind and currently use sonos very successfully with the S2 app on both my Iphone and Ipad. can you confirm whether the app has been tested with voice-over and that it will continue to be accessible to voice-over users. I am slightly reluctant to update if the app ends up being less accessible to me. at present the current app works beautifully with the exception of a few minor quirks. Thanks for any info you can supply. Best wishes Angus