Enthusiast I

Answered

Sonos App. not showing TV or App program pic/meta data from TV Source

Forum|Forum|23 days ago
September 12, 2026
10 replies
83 views

I just recently set up my ArcEra3pairSub3 for the first time in 5 months. I swear, regardless of Netflix, HBO, Apple et al. app, the TV or Movie visual meta data showed up in the Sonos app play screen in the past. It certainly does now, when AirPlaying, but on from “TV Source”.

There are many changes in the app from my last use, but I just can’t figure this out. First pic is AirPlay, second is “normal use”.

Thanks so much for your input

Best answer by controlav

I have never seen any meta data on the screen when watching video from streaming services. There is a format indicator that shows Dolby Atmos, PCM etc.

Ah, perhaps I’m remembering incorrectly. Interestingly, when AirPlaying video or audio the Sonos app does show visual program materials, in addition to the audio format that you call out, @Pools-3015.

Anyone else?

This is an AirPlay feature, unrelated to Sonos.

Sonos just knows its TV and the audio format.

Pools-3015

Prodigy I

I have never seen any meta data on the screen when watching video from streaming services. There is a format indicator that shows Dolby Atmos, PCM etc.

Stanley_4

Grand Maestro

Did you update your app and the Sonos devices?

Unplug everything from power and wait two minutes bfore plugging it back in.

What are your TV settings for the audio output?

jnellyAuthor

Enthusiast I

I have never seen any meta data on the screen when watching video from streaming services. There is a format indicator that shows Dolby Atmos, PCM etc.

Ah, perhaps I’m remembering incorrectly. Interestingly, when AirPlaying video or audio the Sonos app does show visual program materials, in addition to the audio format that you call out, @Pools-3015.

Anyone else?

kdowling

I don’t recall ever seeing metadata for TV input.

jnellyAuthor

Enthusiast I

Did you update your app and the Sonos devices?

Unplug everything from power and wait two minutes bfore plugging it back in.

What are your TV settings for the audio output?

Yes, had to do quite a bit of set up - every speaker was ultimately factory reset.
TV setting for audio ouput? - Which ones? I’ll take a pic of what I think you’re asking for @Stanley_4 . Your questions seem to imply the visual meta data is supposed to be transmitted - is this correct?

I’ve toggled them all in different settings, to no avail, including pass through.

kdowling

Those settings look good, except “Pass through mode” should be Auto. But, that has nothing to do with no metadata shown for TV input.

Stanley_4

Grand Maestro

The meta data is from the signal detected, not sent from the source.

Odd things happen with mismatched versions and sometimes an update confuses things that the power-cycle fixes.

controlavAnswer

Lead Maestro

I have never seen any meta data on the screen when watching video from streaming services. There is a format indicator that shows Dolby Atmos, PCM etc.

Ah, perhaps I’m remembering incorrectly. Interestingly, when AirPlaying video or audio the Sonos app does show visual program materials, in addition to the audio format that you call out, @Pools-3015.

Anyone else?

This is an AirPlay feature, unrelated to Sonos.

Sonos just knows its TV and the audio format.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

jnellyAuthor

Enthusiast I

Those settings look good, except “Pass through mode” should be Auto. But, that has nothing to do with no metadata shown for TV input.

Got it. What is the effect of switching pass-through to auto? Thanks!

kdowling

Those settings look good, except “Pass through mode” should be Auto. But, that has nothing to do with no metadata shown for TV input.

Got it. What is the effect of switching pass-through to auto? Thanks!

The TV will pass the audio in the format it receives, to the soundbar, without conversion. If possible.

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