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jnelly
jnelly
Enthusiast I
Sep 12, 2026 6:45 PM UTC
Answered

Sonos App. not showing TV or App program pic/meta data from TV Source

I just recently set up my ArcEra3pairSub3 for the first time in 5 months. I swear, regardless of Netflix, HBO, Apple et al. app, the TV or Movie visual meta data showed up in the Sonos app play screen in the past. It certainly does now, when AirPlaying, but on from “TV Source”. 

There are many changes in the app from my last use, but I just can’t figure this out. First pic is AirPlay, second is “normal use”. 

 

Thanks so much for your input

controlav
controlavAnswer
Lead Maestro
Sep 13, 2026 12:41 PM UTC

I have never seen any meta data on the screen when watching video from streaming services. There is a format indicator that shows Dolby Atmos, PCM etc.

Ah, perhaps I’m remembering incorrectly. Interestingly, when AirPlaying video or audio the Sonos app does show visual program materials, in addition to the audio format that you call out, ​@Pools-3015.

Anyone else?

This is an AirPlay feature, unrelated to Sonos.

Sonos just knows its TV and the audio format.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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10 replies

Pools-3015
Pools-3015
Prodigy I
Sep 12, 2026 6:56 PM UTC

I have never seen any meta data on the screen when watching video from streaming services. There is a format indicator that shows Dolby Atmos, PCM etc.

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    Stanley_4
    Stanley_4
    Grand Maestro
    Sep 12, 2026 6:59 PM UTC

    Did you update your app and the Sonos devices?

    Unplug everything from power and wait two minutes bfore plugging it back in.

    What are your TV settings for the audio output?

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      jnelly
      jnellyAuthor
      Enthusiast I
      Sep 12, 2026 6:59 PM UTC

      I have never seen any meta data on the screen when watching video from streaming services. There is a format indicator that shows Dolby Atmos, PCM etc.

      Ah, perhaps I’m remembering incorrectly. Interestingly, when AirPlaying video or audio the Sonos app does show visual program materials, in addition to the audio format that you call out, ​@Pools-3015.

      Anyone else?

      Translate
      kdowling
      kdowling
      Sep 12, 2026 7:02 PM UTC

      I don’t recall ever seeing metadata for TV input.

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        jnelly
        jnellyAuthor
        Enthusiast I
        Sep 12, 2026 7:10 PM UTC

        Did you update your app and the Sonos devices?

        Unplug everything from power and wait two minutes bfore plugging it back in.

        What are your TV settings for the audio output?

        Yes, had to do quite a bit of set up - every speaker was ultimately factory reset.
        TV setting for audio ouput? - Which ones? I’ll take a pic of what I think you’re asking for ​@Stanley_4 . Your questions seem to imply the visual meta data is supposed to be transmitted - is this correct?

        I’ve toggled them all in different settings, to no avail, including pass through.

         

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        kdowling
        kdowling
        Sep 12, 2026 7:23 PM UTC

        Those settings look good, except “Pass through mode” should be Auto. But, that has nothing to do with no metadata shown for TV input.

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          Stanley_4
          Stanley_4
          Grand Maestro
          Sep 12, 2026 7:52 PM UTC

          The meta data is from the signal detected, not sent from the source.

          Odd things happen with mismatched versions and sometimes an update confuses things that the power-cycle fixes.

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            controlav
            controlavAnswer
            Lead Maestro
            Sep 13, 2026 12:41 PM UTC

            I have never seen any meta data on the screen when watching video from streaming services. There is a format indicator that shows Dolby Atmos, PCM etc.

            Ah, perhaps I’m remembering incorrectly. Interestingly, when AirPlaying video or audio the Sonos app does show visual program materials, in addition to the audio format that you call out, ​@Pools-3015.

            Anyone else?

            This is an AirPlay feature, unrelated to Sonos.

            Sonos just knows its TV and the audio format.

            Translate
            Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
              jnelly
              jnellyAuthor
              Enthusiast I
              Sep 13, 2026 1:34 PM UTC

              Those settings look good, except “Pass through mode” should be Auto. But, that has nothing to do with no metadata shown for TV input.

              Got it. What is the effect of switching pass-through to auto? Thanks!

              Translate
                kdowling
                kdowling
                Sep 13, 2026 1:40 PM UTC

                Those settings look good, except “Pass through mode” should be Auto. But, that has nothing to do with no metadata shown for TV input.

                Got it. What is the effect of switching pass-through to auto? Thanks!

                The TV will pass the audio in the format it receives, to the soundbar, without conversion. If possible.

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