Components & Architectural

Salve, non riesco a collegare “CONNECT” all’applicazione. Ho provato a ripristinare il prodotto da fabbrica ma non  si collega, l’applicazione mi dice di di premere il tasto mentre la luce verde lampeggia, ma la luce non è “verde” ma bianca!come è il procedimento??GrazieEnzo Mod Edit:Google Translate- Hi, I can't connect "CONNECT" to the application. I tried to reset the product from factory but it doesn't connect, the application tells me to press the button while the green light is flashing, but the light is not "green" but white!how is the procedure?Thank youEnzo

Is it possible to play music on a memory stick plugged into the HDMI port on the back of the Sonos Amp?

I currently have:Playbar, Sub, Bridge, 3 x Play:5’s (Gen 1) and 2 x Play One SL’s. I am fairly certain I can upgrade the Playbar and Sub to S2 software, but then the 3 x Play:5’s would be on a separate S1 app. Ideally I would be able to use the Playbar, Play One SL’s and Sub for my living room, and the 3 x Play:5 (Gen 1) in separate rooms for music and such. In this situation is the Bridge completely obsolete, or do I still need it for the Play:5’s if in separate rooms? 

Hi, I’ve got a number of Sonos products which generally work ok and can usually solve any problems that arise but I’ve got one now that has me beaten.I’m trying to play BBC radio stations on my Play 3 speaker. It shows up on the system list OK and will happily play TuneIn stations but when I try BBC stations I get the message “Unable to play the selected item”.My other speakers ( Play 1, Amp and Arc) all play the BBC stations ok, it’s just the Play 3 that wont.The only thing I can think of is that the Play 3 has been disconnected for about a year and has only just been switched on again. I updated the software on it and have tried turning it off and on a few times. Not sure why this would be an issue but it’s the only thing that’s “different” about this speaker.Any ideas?Thanks

I’ve just bought a sonos amp, i have a sonos boost already,are these two elements compatible or one replace the other ?thanks !

I’ve just bought a sonos amp, i have a sonos boost already,are these two elements compatible or one replace the other ?thanks !

My connect:amp 1 gen cannot play loud from my Bower & Wilkins speakers. Neither inputs from my LG TV nor Spotify can play loud when to volume control is at its max in the app. The app is set at level10 but the through put is still not high volume at it’s max. Anyone?

I have 2 SONOS sets of equipment.   Each is under a separate Wifi and ethernet sub-net.   I can control each of them from my iPhone using Sonos app.  To change configs i simply logout, change my ethernet on my iPhone and log back in.   This works great.My question is that i would like to transfer one of these systems to someone else.   Can i use the transfer ownership under system in the iPhone to transfer ONLY the system (SONOS components) that is connected to ethernet that iPhone is using?  Will that leave the other SONOS components connected to the other ethernet sub-net alone?

Has anyone else run into an issue with the volume increments being in increments of 5? I’m assuming this is because of a recent update to the iOS app (I noticed it when the app version was 14.15 and after having updated to iOS 16) because before I could control my volume just fine. Now, when I go into the Sonos app and tap the volume bar, it rounds to the closest increment of 5. For example, setting to 16 or 17 moves it back down to 15 and setting to 19 moves it up to 20. Trying to set the volume with grouped speakers also is basically impossible as a result since it tries to find a good spot for all the volumes. I noticed some people on Reddit reported this as well. Anyone else on this forum notice this and is there a bug fix planned?  Also as a side note, how does the Sonos app not have a bug reporting feature? Why do I have to create a forum account to report an issue, it should be possible in the app itself

I have a Sonos 5 and two 1’s that operate on the Sonos 1 App.  I just purchased the Arc soundbar.  Are they compatible to play TV and streaming audio?

Is it possible to distribute analogue input from my music system via the Sonos Amp to the ARC and Sub, please? Although I bought the Amp primarily to power the surround speakers in a Home Cinema setup I was told it would also be able to send to the ARC but I cannot see how to achieve this.

My ZP90 has stopped operating.When I select it on my computer I get a message to update it I select not to but it insists on trying to updateNothing I do will allow me to use my ZP90

I have a main house plus a rental space, I’ve created two SSIDs on my network, "home" and "guest". I'd like to add one amp to "guest" network, so that people on the "home" network can't accidentally access that speaker and vice versa. Is it possible? 

Hi there,I hope that will be clear at all. I’ve have some delay issue using a turntable connected to a Phono port In to an old Pioneer amplifier.This amplifier has it’s own analogic port to a copule of passive speakers. And the music is flowing nicely.I’ve connected also a Sonos Port to the Out port of this amplifier, because I’d like to play my vinyl trough my house, since I’ve a couple of Sonos ONE and one Sonos Beam.The setup is working correctly, but I have some milliseconds of delay when I want to play across the all speakers at the same time, between my “analogic” room where I have the amplifier and the passive speakers, and the digital rooms.This problem doesn’t not exists if I’m playing Spotify or other 3rd party digital services. My configuration is working like this:Pioneer amplifier Phono In: Turnatable CD IN: CD player Tuner IN: Sonos Port OUT Adapt / Tape 2 OUT: Sonos Port In Sonos Port In → To Adapt / Tape 2 OUT Out → To Tuner In System configuration: Sonos Port Li

re System 2 AMP why do both my speakers play nothing when I select dual mono mode, but both play in stereo 

Hello,I am having an issue playing Spotify through my Sonos app. I keep getting an error message saying "Unable to play (song) the connection to Spotify was lost." After spending some time searching for a solution online, it became apparent that this is a widespread problem with no definitive solution. Nevertheless, I am determined to find an answer.Additional information:• Diagnostic: 2024196285• Internet connection is stable.• Issue just occured today during playback. Sonos system was installed a few weeks ago, and everything was working fine until today.• Spotify app works fine by itself, and I can play Sonos Radio through the speakers. The issue only seems to be when I try to play Spotify through Sonos.• I have tried powering the Sonos amps off and on. No fix.• I have removed my Spotify account in the Sonos app, and then reconnected it. No fix.• I have tried clearing my queue in the Sonos app. No fix.• I checked for updates on both apps after the problem occured. No update for Spot

I currently have an approximately 9 year old sonos bridge with sonos amps hardwired directly to my home speakers.  Can I replace my bridge with a boost without replacing my amps? 

Current equipment: LG tv ARC output to Sonos Arc. I would like to add a Sonos Port to control/provide input for my Onkyo (works with Sonos) receiver to play in the same room. I am having difficulty finding if this type of set up is possible? I would like to have both the Arc and the Port/Onkyo using the original audio output from the TV (via the arc hdmi) which is how I am currently listening/using the Arc now. 

I update the S2 app on my phone (and the software running on all my speakers) to 14.18 following an in-app prompt a few days ago.Since then my Connect has been gradually starting to lose time (lag) behind all the other speakers, getting continually further behind.  The echo caused by the lag becomes noticeable after a few hours, and after 24 hours I’d say it’s more than half a second behind.  The lag can be eliminated by rebooting the Connect, ungrouping it from my other speakers, or switching to a line-in source, but it soon returns and appears to get progressively worse.I’ve spent (wasted) a couple of hours talking to Sonos support through live chat and on the phone with no success.  As usual they have run through their standard set of responses, for example “there’s a lot of wireless interference”.  Well yes, I live in a thick-walled house, in a built-up area, of a densely populated country, not a log cabin made of balsa wood in the middle of nowhere.  Of course there’s a lot of int

Le son de mon sonos connect saute comme et grésille. Mod edit:Google Translate:The sound from my sonos connect pops like and crackles.

The Sonos Amp goes into ‘idle’ mode when it doesn’t detect an audio signal for more than 3 minutes. It’s a shame that the Amp doesn’t automatically wake up from idle mode when the TV it’s connected to is turned on. Every time I switch the TV on, and begin playing content, I miss the first 3 seconds of audio as I wait for the Amp to wake up. Every other audio receiver I’ve used has been able to turn itself on when the TV is turned on, using HDMI CEC control. Could this not be implemented in the Amp? This problem also occurs when you pause whatever content you’re watching for more than 3 minutes - the Amp goes to idle mode, and then you miss the first 3 seconds of audio when you begin playing again. Could idle mode not be disabled when the connected TV is powered on?

A year ago playing Spotify stopped playing on my Sonos system consistently, but without warning after a few songs. After trying everything that was advised on the boards at that time I discontinued using Spotify because Apple and Amazon and other sources never quit playing.A year later, I attempted to play recommended Spotify music and it says is playing after only a few songs. I am surprised the issue has not been resolved after two years on these boards. Any advice other than rebooting system, upgrading Wi-Fi, updating system, etc. because I have done all of those things, and Spotify continues to be a problem on the Sonos only.

Hi,I’m having issues with my sonossystem for the past 3 years. Me and the support team really tried everything with my managed switches and al speakers are wired (6 of them) but we couldn’t solve it.To try something diferent, I bought a Sonos Boost yesterday and unpluged all the wired speakers. But all my speakers are still connecting to the wifi, instead of the boost. How can I force my speakers to connect to the boost?Thanks in advance!Thomas

Hi All , My QNAP just updated and broke Sonos …. Turns out the Update changes SMB settings in QNAP to Minimum SMB2 Solution…. >Control Panel > Network & File Services > win/Mac/NFS/WebDAV > Advanced Options .. change lowest SMB version to SMB 1 … click apply … hope this helps someone else 

Use Connect link to turntable but will not update. Error message says "incompatible"