Components & Architectural

I have a ZonePlayer 120 that has been in storage for a few years. I. just found a new use for it thankfully. However, I can not seem to get it connect via my Sonos S1 app. When I try a factory reset (unplugging and then reconnecting while plugging power back in) it simply blinks a brief white light and then nothing else. I have held the button in for several minutes and nothing alse happens. The S! app does not see the ZP120. Anyone have any ideas?

Hi-   I have a few of the Connect S15 devices.  One is continuously in a reboot cycle.  I’ve pulled power and plugged back in.  Still does it.   I disconnected all lines going to it with only power being applied, still does it.  Held the play/pause button down while applying power, gets to the orange light (flashes a few times) then reboots.   Is it a lost cause? Thanks!

My current Sono’s setup is a Beam 2 on my main TV in the living room. And a Roam in the bed room.I’m looking to expand my system to add a turntable and an external phono pre amp. I live alone so the room will be a dedicated space intended for just this audio setup. However there might be times where I would want to stream some vinyl to the other rooms but it wouldn’t be the norm. I can’t be 2 places at once. 😉So right now I can afford…1 Sonos Five or Era 300 (possibly adding a second of either in the future)OR2 Sonos Era 100’s So I thought I’d like to hear some other peoples opinions and how they have, or would approach this scenario. I think it would help in making my decision. Please note I have read some other questions and and set up posts, but this is more about the budget constraint and the options I have. Knowing that the system could always be upgraded later.Let me know what you think. 

I have a turntable connected to the Sonos AMP and the volume is very very low. At first the low volume was also accompanied by a hum, which disappeared when I connected the ground wire to one of the RCA inputs of the AMP.However the volume is still low even when I set the Source Level to Level 10 (high). I have connected other sources to the RCA input, such as the TV or a CD player and they work correctly. What other solutions can I try? Translated with www.DeepL.com/Translator (free version)

Good morningI'm having trouble successfully adding the boost device to my system.I received a used device for my friend.The device has been reset and restored to factory settings.They can be physically added to my speaker system.Unfortunately, there is an error when registering the device in my SONOS account.The procedure ends with the boost being added to the S2 controller, unfortunately with a red message that it has not been assigned to my account.As a result, the device cannot be used and some controller functions are disabled.The new boost is not in the list of my devices on SONOS.The previous owner used the device with an S1 controller.What can I do in this situation?Do I need to unregister from the previous user's account and system?Or maybe it's a hardware problem?Please advise and helpRegards Tomasz

I have a Sony STR-DH190 receiver that I have connected to a turntable and two passive speakers. I also own a Sonos Era 100 and a Sonos Arc. I’m trying to connect my receiver to my Sonos speakers so that I can play music through both my passive speakers and through my Sonos speakers simultaneously.The Sonos Port is a bit too expensive for me, so I’m looking into a used Connect Gen2. I’ve seen that there is a 75ms delay, but the speakers are in different rooms so I think that will be fine. I just want to confirm that I’d be able to both play music through the Connect into the receiver (to go into my passives) AND connect to my Sonos speakers simultaneously, so that all three rooms would be play together. Hoping this would also allow me to play my records and have them connect to every room as well.

I have inherited a couple on Sonos Ones (A100) and want to use them for casual listening in study and kitchen but link them to my proper hifi in the living room which I use for serious music listening. I understand that I need a Connect but they are discontinued so I’m looking to get one second hand but there seem to be a number of different models.I need one that is compatible with the Sonos Ones (A100 version) and preferably without an amp built in as I have a better quality amp already. Does anybody know which model number I should be looking for?

I want to play itunes through my sonos play 3 speakers. I attempted to connect itunes to the sonos app on my pc and got this message “ Apple Music must be added to Sonos from an iOS device or Android phone. then listen from anywhere, including Mac, Windows, and Kindle.” I have a IPhone 14. How can I use itunes with Sonos system?

After updating some speakers to a new wifi, my app suddenly won't allow me to add additional speakers saying "incompatible software versions". I'm on V16 (android) which is "up to date". So how do I regain control of my system?

I have a Port (using as my streamer), a turntable, a CD player, and a power amplifier. I want to include a preamplifier in my set-up. How do I make the appropriate connections?

Hi,trying to connect Project T1 BT to my Sonos MOVE  , I can’t do it. I’m turning off and on the BT module on the Project T1 BT but it never connects to the Sonos MOVE while the LED is blinking blue.as a result, no sound from the vinyle on the MOVE?any idea on how to make this working ?thanks

Hello. My Play:1 speakers are connected to my Playbar, and while watching TV, the surround sound cuts out constantly. It mostly does not work, and only works in spurts, intermittently. The sound works fine when playing music via Spotify.I believe this problem has been happening for a while, but after moving to a new place, it seems to be happening much more often, constantly. My Playbar and Play:1 speakers are all connected via wifi to my home network, which uses eero mesh.My diagnostic confirmation number is 1020397049.Thanks in advance for any help you can provide!

I powered off my Connect Generation 1 and then reconnected power.  After a while when it would not even boot, I have now factory reset it and it is now stuck with a flashing green mute button.  When trying to add it to my S1 Controller application it finds the unit and identities it correctly; but nothing happens when I press mute and Volume + buttons together to actually connect.  The app times out the connection attempt.Any ideas for a solution would be  uch appreciated.

Setting up a new outdoor pool and patio speaker set up.   I want to use Sonance SGS 8.1 Garden Series or Sonance - SR1 Sonarray Outdoor Speaker system with a Sonos - Amp 250W 2.1 Amplifier.   Will this work?   Do I have to add any other devices to stream Apply Play through the Amp?   Also, if I want to expand the system can I use the Sonance SGS 4 SAT Pack Garden series and ties directly in this set up? Thanks in advance!

Just a quick and probably obvious question .. I have a old Play 5 gen1 and before I purchase a Proj-ect T1 turntable I want to be sure they are compatible using a cable . Is this a simple thing to setup ? All i have ever done is play Spotify through my Sonos speakers so haven't mixed it up much .  

Hi I just bought my wife a ProJect T1 Phono SB linked to a Sonos 5. When playing a disc at least once per side, the sound reduces drastically  and all I can hear is a low barely amplified sound. It last for a few seconds then resumes. Any ideas? Really irritating. ?Static build up, dust?  Speaker works fine. 

I’ve got a setup with 6 Sonos Connect units in 6 different rooms each of which have an amp and speakers connected to them via optical output connection. All are wirelessly connected to each other with just one unit connected via ethernet to my home network for direct internet access. Which then relays that access via Sonos’ own wireless network between units. Max distance between any of the units is 20ft or less. Everything has always worked flawlessly when playing something in any one room using the Sonos S1 app and a streaming service. However whenever I try to group 2 or more rooms to play the same audio regardless of the streaming service all the rooms are out of sync by as little as half a second to as much as a second or more. How can I get the whole house to play the same music in unison and all synced up? Nothing in the app allows for delay adjustment when streaming. Only for using line-in which doesn't help me. Only thing I can think of is having to hard wire each unit and dis

Evening All, I have been trying to set up my new turntable and new Era 100.I bought a generic 3.5mm to USB-C adaptor. Can’t get any sound out of the Era 100, nor see any options under Line In. Removing that adaptor and connecting the 3.5mm to the back of a Sonos 5 gen 2 get everything working. For layout purposes I’d still prefer to connect via the Era 100. Is it likely to be my adaptor or some settings option I haven’t noticed in the app or on the deck?  

I’m having trouble with my Connect amp.the music keeps cutting in and out.recently, I left it unplugged for a day then plugged it back in and it worked fine for two day, and then it went back to intermittent.it surely can’t be Wi-Fi signal. It is less than 10 feet away from my broadband box with two standard brick walled in between.just below the connect amp is our back TV which is connected to SKY a stream mini box and the picture never wavers, even when the Connect Amp is playing intermittently.any suggestions for a fix gratefully received.if not, my wife says it’s going in the bin!bob.    

I have a Connect Amp connected to my setup through WiFi. I have a problem playing BBC through this device, it keeps cutting out. I use BBC Sounds, and this is the only radio I have problems with, everything else plays properly. Because of this it can’t be the device or set-up, so what is the problem?

I currently have an older Sonos surround system .. soundbar, sub and play 3’s & 1’s. I also have a Connect that I use as a passthrough to a Pair of Devialet Phantoms (Turntable→valve phono-preamp→Connect->optical out->Devialet Phantoms).I’ve just ordered the new Arc, Sub and Era 300 system and was about to click buy on the Port when I realised it doesn’t have an optical output :O I’m feeling suddenly snookered .. what can to do?I don’t want to replace the Connect with a Devialet Arch because I’ll lose the ability to also play vinyl through the Sonos system .. not to mention the trigger automation I’ve configured from the Connect to Phantoms that makes life extremely simple.I don’t even know how to tell what Generation my Connect is.Kev.  

Solution: 3 Amps, 1 Connect Amp, 2x Sonos Ones.All Amps are wired in.Recent Problems:One Amp drops out for about the last 10 seconds of each track.One Amp occasionally drops out for a period of timeThis started, then stopped for a while but has now started again.Any ideas as this is very frustrating

I just received my Pro-Ject Turntable today and hooked it up as described.  I plugged into my Play:5 which I had set up as a stereo pair.  The speaker that the wire was NOT plugged into played while the speaker that had the wire into it was silent (save for a hum.  There are two ground wires on the cable that came with the turntable and I’m plugging directly into the Sonos so I didn’t know what to do with that extra ground plug.  The phono stage on the turntable is set to line out and now nothing is playing.  Not sure what’s wrong.  I have another Pro-Ject DC Carbon hooked up to a regular receiver and speaker set with its own preamp and it plays perfectly… HELP! 

I am trying to connect a Sonos Port to my existing Sonos system. I have the line out going to a Sony receiver and the line in coming from a turntable that does not have a preamp. The turntable sounds is low coming out of my Sonos speakers and I can’t adjust it from the app or the receiver? Any thoughts?

Background:Family Room: AMP w/Sonos ONE (pair as surrounds)Backyard: Connect(gen2)Asus RT-AX82U/AX5400 RouterAfter installing new router and updating the wifi settings, the Sonos App (S2) does one of the following: 1) stays grey and doesn’t show up 2) only shows the Connect 3) Works perfectly for 3-5 seconds and then the system dissapears.I've gone in and adjusted the router settings as recommended in various help sections, turned off the auto-priority/QoS settings in the router, updated the channel to Ch6 within the 2.4 channel, did the whole direct plug ethernet cord into the amp, and ONE speaker to update the wifi information directly as recommended. Also rebooted all sonos products.The only thing working right now is the family room because it feeds audio in from the TV.Any recommendations or links would be helpful...spent the last few days becoming a fake fix-it dude. Thanks!