Components & Architectural

have 2 identical connect:amp, and 1 will not show up on the sonos app. help ??

Can I pair all the speakers in all of my zones to a single Amp? 

I had been using the line-out RCA jacks of my S1 Sonos Connect (using fixed output setting) to drive into Tape 1 input jacks of a Luxman receiver, and all worked well. After a long hiatus (since last Christmas), I tried to send Christmas music from Sonos to the Luxman, and can barely hear the music - its coming across at a very low level, so much that turning the receiver volume up to 9 I can hear that the source is playing but I can’t hear it to listen to it.I’m wondering if there is someplace where I’ve accidentally specified “low level” when I need to get medium or high level signal out of the Sonos Connect? BTW, to test, I switched from the Tape 1 input on the receiver to the Tuner and the volume level was MUCH HIGHER.Anyone have any ideas on what I should do to get a higher level signal over to the receiver?Thanks, and Happy Holidays!Bob ClarkeFalls Church, VA

At one point our whole system played just fine, 2 AMPS, Port, 2 One, 3 ONE SL. Recently our outside speakers (thirds party) which are connected to the AMPs have stopped working. The app shows everything playing, the amps and port both have a solid white light. Ive tried resetting the amps, making new groups, unplugging and replugging, unplugging the amp and plugging it back in, etc. The only thing I havend done is factory reset the amps or trying to use the join button. I dont believe I should have to since everything is showing up in the sonos apps. I hoping for other things to try before we escalate to seeking outside help to check the wiring from the server room to the outdoor speakers. The only changes we have had lately are upgrading our firewall device as well as unplugging the port device during a server room upgrades. 

I am looking for what is the best way to integrate my Denon AVR X4500H into my Sonos system.  Ideally I would like to be able to output the Sound on the TV to multiple sonos speaker, Like watching a game and being able to stream the audio out.  I tried using the line in on my exiting Era 100 but that did not seem to work.  USBC to RCA nor USBC to HDMI both cable failed to detect a line in signal. I was thinking of getting the port, but that does not look like it has HDMI and I am wondering if this would work.  I also was looking at the AMP and this does have HDMI, but I am really not looking to amp any speakers, I am only looking to bridge in and out by Denon onto my Sonos Network.   I am not opposed to getting new hardware but I want to be sure I am getting stuff which will integrate. 

Can anyone hjelp? I have a "line in" audio signal on my Sonos Port. Now, I don't find the line in as an option in the Android app. What is wrong? Another "update" by Sonos?  

I dont know 100% what the amp is for . Recently my aunt passed away she had a Sonos connect amp and no other speakers except the ones in the wall . While packing her stuff a grabbed the amp  what can I do with it

I have a solid HiFi system for my vinyl and CDs- NAD amp + Magnepans + RHLabs Sub but I am contemplating downsizing to getting a Sonos Port and running these audio sources through my Sonos system (Arc + Sub mini+ 2 Eras 100 surrounds). The audio sound space through the Sonos system (streaming) is so good that it is motivating me to downsize (and my wife would love to lose the gigantic Maggies from our living room). Would the best path be to get a Sonos Port and use the line outs from my NAD receiver to direct sources to the Port? Would I be able to direct a CD or TT source to my Sonos Arc+ Sub Mini+ Eras surrounds system? (I have an external Preamp for my TT). Thanks in advance.

I have 2 Connect devices (one is located upstairs and the other is downstairs).  I have a CD / SACD / DVD / Blu-Ray player that I would like to connect to my Sonos so that I can listen to my CD / SACD throughout the house.

Wondering if it’s possible to use the optimize speakers option with non-Sonos in ceiling speakers and a Sonos amp.the speakers play the high pitched sound, but the app doesn’t pick the speakers up. Fails in multiple rooms. I was reading there as an update many months ago to fix a bug, but I am using the latest app and the amps are all updated.

I’m trying to reset a Connect S1 to Factory Settings so I can use it as an addition to my existing system!! Followed the directions and I’m only getting a flashing white LED alternating with a flashing Green mute button!!

I have a system that has two ports; each controls a different area. Currently, neither port has a hard (i.e., RCA) input as it plays only via Spotify. Is there a way to bridge the two ports if I hook up an audio device (e.g., turntable or wireless audio receiver) to the RCA inputs of one port? I want to hook up the audio device but still have the signal play through both ports so it can be heard in both areas. Thank you in advance for any insights and help. 

Hi my sub has stopped working. It’s a gen 3. Model s26. S/n [redacted]pin. 037-52-006is it’s still under warranty ? If not could it be fixed  Moderator Edit: Serial Number recorded and removed

I have a Sonos system with 2 Amps and two small speakers I am getting continuous dropouts. I tried to change the channel, but this is great out and I can’t change it. What can I do to fix it?

I have a Pro-ject turntable connected to an Era100 stereo pair + Sub mini via the OEM Sonos USB adapter. Audio is passed from the turntable to my setup just fine. The problem: the setting for Line In Source Level no longer has any effect - I can change it from Level 1 → Level 10 with no audible effect. Also, if I change it to anything other than Level 1, if I quit the app then reopen it, the Source Level is back on Level 1. No other Level settings “sticks”. Prior to this, I was using the same turntable and adapter to connect to a Move 2 (months ago). The Source Level control worked just fine then (I had to keep it set to Level 7). Now, several app updates and firmware updates later, it’s not working - I’m not sure when it stopped working.A few people are reporting the same issue on Reddit. Is this a known issue?

When I try to connect my Zen Mini music server to Sonos, I keep getting the error ‘Unable to connect to Zen Mini computer’.  This has started happening after updating the Innuos software,  And I have some internet traffic that connecting music servers is difficult with the Sonos S1 app, but I’m unable to upgrade this because my Sonos hardware (Connect Amp) is incompatible with S.  Anybody know any workaround solutions?

I am completely new to Sonos but I’ve just moved into a property which has a Sonos system installed.  I believe it’s quite an old system.There are several speakers in various rooms in the property and it seems they are all wired to a hub.The hub consists of  2 x SS30 3 Way Speaker Switch which seems connected to a Sonos Amp.  The bottom of the Amp has this  Model:  CONNECT: AMPI have zero idea how I’m supposed to use this and would love some advice.Do I connect with Bluetooth and a Sonos App?  Can I stream music from my phone (spotify) or is my system so old that I have to attach an actual music player (for example a CD player)?Is this system worth keeping?Thank you in advance for any advice. 

Can I use Sonos Connect to use with my old HiFi Stereo Amplifier & pair of speakers without using any other Sonos Speakers ?  

My Sonos multi-room music distribution system is somewhat dated, but working perfectly well. I have just bought a new Windows 11 PC and I want to run Sonos from the music library on this new device. I have shared the library on the network, but the Sonos controller [on my iPhone] will not acknowledge it and will not update the software - It says a couple of my Sonos components are “incompatible...” I don’t want anything new; I just want to continue using my Sonos system as I always have - Can anyone help me?Thanks, Geof Ashton

My TV sound (through a DAC converter) shows in my Sonos system as a source (Line-in), and when pressed it does show a signal (signal symbol fluctuates), but no sound comes. This has worked in the past but has stopped working some time ago. I have tried a lot (swap optical cable, power resets, adjust settings in app) but nothing works. When removed the Line-In source disappears so it is evident that it is correctly connected. Any tips??

I have a Port and a a pair of Play 3 as a stereo pair. Every time I stream music from iTunes I have to do the dance of remember in the Sonos App how to get the Port to play to the Play 3’s - can I configure the Port to always auto pair with the Stereo pai?

Hi folks,I have had a bit of a saga with my Sonos Connect working with my Sonos system. Quick Summary:Upon purchase, successfully added Sonos Connect Gen 2 to system that includes 2 Play:1s, one Play:5, and a Roam.  After some time, the Line In showed as Disconnected, and ultimately the Connect needed a system update that it could not execute. This was resolved with Sonos Support after successfully updating while connected via Ethernet.  Several weeks later, the Sonos Connect Line-In again showed disconnected and needed a system update that it could not execute via Wi-Fi. This time nothing worked (all the flavors of reboots on the phone with Sonos Support).  Out of curiosity, I took the Connect to another house and connected it to my in-laws’ Sonos system, on which it successfully updated and added to the system via Wi-Fi, When I took the Connect back to my home, hard reset, and tried to add to my system, it still shows as Not Registered (which it didn’t on my in-laws’ system). It no l

HiIn my living room, I would like to connect my Arc Ultra to my Sub.But this sub is already used by a pair of Five.I have read here and there that it is not possible to share 1 sub with two different configs.But how is it possible? As long as both configs are not playing different sources at the same time, why is it not possible?I guess I am not the only one facing with this issue.And, sorry, but I do not intend to install a second sub in the same room…Thanks for your replies/support/ideas

Hi can anyone tell me what gen sub this is? thanks in advance  Moderator Edit: Removed serial number from picture

Bonjour,Je n’ai plus de son qui sort sur ma chaine connectée à Sonos Conect gen 1. La chaine marche bien je l’ai vérifié.J’ai fait un reset usine du sonos connect cela n’a rien changé. Dans mon appli Sonos je vois bien mon connect, je peux supprimer le voyant blanc augmenter ou diminuer le son etc… les informations circulent bien entre l’appli Sonos et le Connect.Cela s’est produit après une absence de 4 semaines. J’avais exactement le même problème sur des Play 1 et ma Playbase, les débrancher 30” et les rebrancher à régler le problème sauf sur mon sonos connect.Merci de votre aide