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Contributor I
Dec 26, 2025 11:01 AM UTC
Answered

warranty for sub

Hi my sub has stopped working. It’s a gen 3. Model s26. S/n [redacted]

pin. 037-52-006

is it’s still under warranty ? If not could it be fixed 

 

Moderator Edit: Serial Number recorded and removed

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Stanley_4
Stanley_4Answer
Grand Maestro
Dec 26, 2025 3:40 PM UTC

The warranty question varies by country but is based on purchase date, not any other product information unless the product falls under the second article there.

https://support.sonos.com/en-us/search?q=Warrranty

Select your country in the very bottom right corner.

2 replies

Senior Virtuoso
Dec 26, 2025 1:08 PM UTC

You’re better asking Sonos; this is a user community. 
There is a uk-based company offering repairs. Google search for “Sonos speaker repair” or similar. 

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Stanley_4
Stanley_4Answer
Grand Maestro
Dec 26, 2025 3:40 PM UTC

The warranty question varies by country but is based on purchase date, not any other product information unless the product falls under the second article there.

https://support.sonos.com/en-us/search?q=Warrranty

Select your country in the very bottom right corner.

Translate