Components & Architectural

Excuse my ignorance but I am wishing to play CDs thru a Era 300.I am obviously required to purchase a CD player but can anyone advise if there is a particular brand that is more compatible with Sonos than others.If not, is there anything obvious I should look out for in selecting a brand?i also have a Sonos record deck and am wanting to also play that thru the same Era 300, having previously played thru a Move speaker. Is that possible?Thank You in advance…..

I had an old Telia router (Fast) and suddenly my Move speakers did not appear in my app. I tried to reconnect and even after a reset they were not accessible nor visible. After I spoke to Sonos support in Norway 🇳🇴 they were aware of the problem with Telia routers, which delivers internet access/subscription in Norway. I followed their advice to contact Telia support who also was aware of the problem with some old access routers. Luckily I could change the router for free. But what a waste of time. Does anyone got a clue of might cause the incompatibility. Has Sonos upgraded security protocols or network lately I wober?

Hi, trying to add a Connect Amp but it requires an update first.It keeps going in a loop (gives update button option, I click it then it loops back to click the update option again)but doesn't show an error code. Also tried downgrading to the previous Sonos S1 app. Fails to find the amp. Tried the usual reboot after factory reset of holding in the speaker/mute button until it goes into pair mode (green colour). Cleared out the android app cached data as well and tried the website app but it doesn't allow you to add a device....grrrAnyone know how to sort this?

I have a Sonos set up that was installed in 2013.  In the last 1-2 months, my system will cut out for 5-10 seconds.  This will move from room to row with no specific pattern.  Sometimes it will happen 3x in a row about 10 minutes apparent.  Other times it will only happens once or twice with an hour between.  When it cuts out in one room, you will still hear the Sonos playing in another room.I currently have 3x 1st Gen Connect that connect via a Bridge to the Wi-Fi.  These 3x Connects support three different rooms.  The speakers are not Sonos and are powered by a separate amplifier.  So each Connect attach to a different channel on the amp which power the speakers in the respective room.  We also have a 4th room that uses a Connect Amp that powers a set of floor speakers.  All Connect components are connected via a Sonos Bridge and controlled through the Sonos App (not the S1).I normally steam SiriusXM and Amazon Music.  Sometimes we will listen to a CD To trouble shoot, I have install

Hi everyone, I have a problem - I reset the Sonos Amp to factory settings and reconnected it to my Sonos system. I have it connected via LAN, but the Ethernet connection always disconnects and the Amp connects via Wi-Fi. When I return the connection via LAN in the app settings, after about a minute it disconnects and reconnects to Wi-Fi...and so on....Is there any way to fix this? The other Sonos devices are only connected via Wi-Fi....could this be related? The router and network work fine.

I got a new eero router from my service provider a couple of days ago. It has only one ethernet port (my old router had four). Can I use a two-port unmanaged network switch (not a splitter) to make the connection between the amp and router? Any recommendations?

Hi! Bought Sonos port which I´m trying to connect to existing system “living room” where my Sonos speakers are. iOS app, however, put the port to a new system “living room 2” so there is no connection between the devices. I have started several time from scratch and also reseted the port to factory settings. I am stuck. Any help?

How many external devices (i.e. LP player and CD Player) can I connect to a Sonos Amp or Port? Can I connect both to one device and if so whioch one do I need?

I was listening this morning when the speakers made a pop/crackle sound and audio stopped. Receiver still plays with other inputs or apple air play. So it’s the port unit. I need suggestions on trouble shooting the port device. 

I've got a pair of the Sonos by Sonance architectural garden speakers. Came home tonight and the speaker grill had fallen off one of them onto the patio, clicks back into place no problem. It's Halloween so it must have been ghosts. Only logical explanation. However the little black plastic clip in plate that covers the cables has also come out and I cannot find it anywhere. I'm concerned that with it not covering the wiring the weather will damage them.I need a replacement plastic plate, clip, thing, with sonos written on it. Help!

Hi, is it possible to play/use a vinyl player & link to my Sonos One? Or do I need, say I Sonos Roam to link or use a as bridge to play via Bluetooth?  thanks in advance 

Hi, I need to update my bridge on my sonos Play 1 and it doesn’t work. I’ve rebooted everything (sonos, mobile and wifi router) and I still get the message « There was a problem setting up your bridge. Our customer care is ready to help ».  The problem is I cannot listen to the radios any more. Thanks a lot for your support!

Hi All, I’ve got a Sonos Amp that runs in ceiling speakers in my Kitchen, along with a Sonos Sub Gen 3.  In addition to that, I have an Arc and Sub Gen 3 in my living room, and a bunch of Play 1’s around the house.  Only the Arc is hardwired into my network all other Sonos products are wireless.  The  rest of my system works just fine, but my Sonos Sub stops playing after some time and no longer shows up in the Sonos App.  If I factory reset the Sub and re-add it, it pairs to my Amp just fine, but will eventually stop playing.  The Amp is in my basement and the Sub is on the first floor of the house.  They are maybe 30 feet from each other total.  I’ve read that the Sub’s “bond” wireless to the player they are grouped with.  I’m thinking perhaps my Sub is too far from my amp to keep a good wireless connection.  Is there anyway to fix this without moving the sub or amp? 

Hey folks, For ~15 years I’ve been running a set of external speakers with internal powered subwoofers (Definitive ProTower 400s) through an NAD 320BEE receiver to a Sonos Connect (gen1) to a Sonos S1 system.  I stuck with S1 mostly because the Connect didn’t support S2 and also because I primarily listen to local library, but not interested in reopening the S1/S2 wars here... There are also a bunch of other Sonos speakers in other rooms but that doesn’t seem relevant to this problem. The NAD recently died on me and I’m considering my options.  I could buy a new receiver but it seems like overkill as I only use it to connect the speakers to the Connect.  I could buy a Sonos Amp, which seems the most straight ahead option but then I’m throwing out a perfectly good Connect. I could buy some some new Sonos speakers, but again, then I’m throwing out some very good speakers as well as the Connect.  Are there are other options I should consider, perhaps some good quality mini-amp I should kn

can you have sonos in ceiling speaker in a poolroom ?

Hi - having some problems with using a record player with my system.  Currently have:record player with built in phono Move 2 RaySo I connect the record player to the Move 2 via aux. this works fine, and sound comes out of the Move only once record starts. Then I need to manually connect the Ray to the Move to hav it play out of both speakers.  But a few things that make player my vinyls less than convenient:  every time a record stops, my Ray disconnects  sometimes the Ray won’t pair with the Move Sometimes there is a lag with the RayAm I possibly doing something wrong? Is there a way to ensure the Ray always connects to the Move when it stays playing the record? Thanks! 

One of my ZonePlayer ZP120s has started buzzing and crackling through the speakers.I’ve swapped it with my other one and there is no fault and the faulty one connected to the good ones speakers has the buzzing fault so it’s the amp itself that is faulty.I’m in the UK is the Amp repairable locally or does it have to be returned to Zonos in the USA?Can I buy a new one my system is still gen one, so i’d need a compatible product.

I have a Bronze Audi speakers wired to my Sonos Amp, as well as my TV. If I was to wirelessly connect a wireless turntable, to the Amp, would the audio still play through my speakers?

Hi,Unfortunately my Sonos Connect AMP got bricked somehow. I opened it up, measured the voltages and found a UART port. I hooked it up to my laptop and it gave me the following serial output: U-Boot 1.1.1(1-17-3-2.1), Build: 2.1MPC8272 Reset Status: Check Stop, External Soft, External HardMPC8272 Clock Configuration - Bus-to-Core Mult 3x, VCO Div 4, 60x Bus Freq 16-50 , Core Freq 50-150 - dfbrg 1, corecnf 0x10, busdf 3, cpmdf 1, plldf 0, pllmf 3 - vco_out 400000000, scc_clk 100000000, brg_clk 25000000 - cpu_clk 300000000, cpm_clk 200000000, bus_clk 100000000 - pci_clk 33333333CPU: MPC8272 (HiP7 Rev 14, Mask unknown [immr=0x0d10,k=0x00e1]) at 300 MHzBoard: Sonos WembleyDRAM: 64 MBDRAM testTest complete - 0 errors, error pattern 00000000Using default environmentIn: serialOut: serialErr: serialNAND:64 MBST Micro NAND 64MiB 3,3V 8-bit at 0xf8000000 (64 MB, 16 kB sector)Bad block lbase 0, pbase 0, count 4096Net: FCC2 ETHERNETHit any key to stop autoboot: 0 S0 provisi

I'm having trouble to connect my zp90 to my Sonos setup/network. I have the S1 app and have a play:5(gen1) connected. I used to have my own soundsystem connected with the zp90, but moving some parts I can't seem to get the zp90 online again. I'm following the instructions on the S1 app but can't seem to find the device, even if connected to the router with LAN cable. The zp90 just keeps blinking very fast white light. What am I missing? How to set up the zp90 these days? 

Hi, anyone knows the value of this 2 diodes next R1260 and C39. The amp is dead and found IC U28881 was blown. Replaced it  but now the red light is blinking and I believe it’s an indicator for protection. It’s missing 5V switching supply to the IC next to it. Hopefully someone with similar problem can assist me solve this. Thank you in advance. 

I have a port hooked up to a vintage music centre via analogue (obvs). All has been well but recently the port has started making a weird noise. It’s hard to describe, a digital noise that isn’t particularly loud but is noticeable. It almost sounds like something from an old space invaders game. It occurs every 56 seconds and regardless of whether music is playing. If I reboot the Port it will go away but returns after some time, don’t know exactly when.  I’m presuming the Port is faulty but wondered if this was a known issue. Has anyone experienced anything like this? 

Hi! I have old Sonos connect on a NAD amp. I would like to connect Sonos in-wall speakers. As they are passive it should work properly.Have you tested this configuration? Do you confirm ? My plan is to be ready to change the Connect to a future Port and Sonos Amp later. Thanks for the help ; )

I have the possibility of purchasing a secondhand Sub Gen 3.  Will it work with my Connect:Amp Gen 2 through the S2 app?  Much searching online and I know that the Connect:Amp Gen 1 definitely will NOT work, but unclear whether the Gen 2 will.  Thank you for any assistance.

I plan to use Sonos amp to drive my JBL l100 MKII speaker, but I'm not sure if it's appropriate and if it can fully utilize the speaker's capabilities.Do you have any friends with experience in this area? Please advise.