bridge update not possible (Play 1)

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Hi, I need to update my bridge on my sonos Play 1 and it doesn’t work. I’ve rebooted everything (sonos, mobile and wifi router) and I still get the message « There was a problem setting up your bridge. Our customer care is ready to help ». The problem is I cannot listen to the radios any more. Thanks a lot for your support!

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N

nik9669aAnswer

Senior Virtuoso

Bridge power supplies are old and unreliable.

Take it out of your system. Connect your Play:1 via WiFi, or by Ethernet cable.

Smilja

@PatdeMunich, If you are German, there is also a German Sonos Community.

https://de.community.sonos.com/

What is this bridge you are referring to? Are you running your Sonos system on S1?

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»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)