Components & Architectural

Burned component on Sonos Amp bottom PCBMy Sonos Amp just died. Its totally unresponsive, there is not even any light in the LED. Tried calling Sonos support and they basically just said “Sorry, its out of warrenty. It can’t be repaired. We can give you a discount on a new Amp”. Well, sorry - with that attitude I am not exaclty inclined to send any more of my money to Sonos.Given that the unit is a write-off I decided to take it apart. Looks like there is a burned resistor on the bottom PCB. However, this resistor have properly been killed off by some othet fauilty component.I seldom ply music on this Amp so it quite strange that it died.Anyone have any idea how to get it fixed? 

We have 6 Sonos AMPs at our client. Three are connected from switch 1 and three are on switch 2.On switch 2, duplicate devices are displayed and disconnect these Sonos and Sonos'AMP switches to Wi-Fi Sonos. How can I prevent SONOS from turning on WI-Fi and how can I prevent Wi-Fi connectivity from turning on separately.Current SW, devices are about a month old.Thank you for your help.

I have a bluetooth turntable and wanted to connect it to my System( (move, Era 300 and Beam) but I can only connect it to una speaker, is it possible to connect the turnrable to every speaker ?

Have 2 Sonos connect hard version 1.22.1.5-1.1(bedroom) and 1.17.5.-1.1(living room). Both  systems are on latest software 16.5. Living room connects and plays consistently. Bedroom cuts out of network after 5 minutes or so playing. Solution hard reset and reconnect and plays for another 5 minutes and goes out of reach. After spending hours either Sonos support and providing multiple crash despots diagnostics I get a 30% off on a new Sonos connect. Ridiculous. Can’t blame network as the one needing reset and reconnect is sitting 1inch away from router. Tried hard wired. Sad resolution. I have one Sonos working so I can carry on. However I would like to provide feedback for those with similar issue and hardware and software versions. You don’t need a 30% off on a new Sonos as a solution. You can get 30% off during holiday shopping without contacting support.

I am interested in purchasing a Pro-Ject turntable.I have two Sonos Era 100, 1 Sub Mini and 1 Sonos Beam.I know that it is possible to connect the turntable to an Era 100 via Jack-USB-C.My first question is: if I do this, will the music come out of the other devices (the other era and the Beam)?Is it the same if I connect the BT turntable via Bluetooth to one of the ERAs. Will the sound come out from everywhere or only on the Era via Bluetooth.Finally, do you know if there is a difference between the Project E1 and the T1 (both in BT).Thank you for your answers.

Initally set up in one home and took many hours of work arounds to finally get it to play. A few years later resurrected in a different state and simply does not work.I would not recommend Sonos to anyone.Will not recognise my Port and basically feel like I need to be an IT technician just to get it to play a record.I heard Sonos are going broke and that they are trying to discount all their products as a last gasp measure to get some market share back, but basically, the software is too hard for the average person to operate.

Hi. My set up is a Rega Planar 1, Pro-Ject Phono Box MM pre-amp, and an Era 300.The minute I turn the Rega on a massive hum is present. I have scoured the internet and tried everything I can find.Tried grounding the amp and the left channel output on the Rega. Tried grounding to each other, and each one to a radiator. Have tried all combinations of plugs being in the same expansion lead or not.I have laid it all out so no cables are crossing. But no improvement.If I plug the Rega straight into the Era 300, there is no hum (thought the sound is nor great, but just about listenable).I also get the buzz when I use a Bose speaker I had to hand to test.Any ideas?TIA.

I’d like to connect a turntable and a CD player to my Sonos Amp. Is there a way to do this using coaxial or optical outputs converted to the HDMI input on the Sonos Amp, or is an RCA switcher the best option?Thanks!

Ik probeer mijn cd speler te koppelen aan mijn era 100.Ik gebruik een HDMI naar USB C kabel, maar mijn era 100 herkent dit niet.…Ik zag op de site dat er korte kabel bij Sonos kan worden aangekocht. Is die kabel noodzakelijk voor herkenning of moet het lukken met mijn eigen kabel?

I got a new Turntable, and I would like to use it with my Sonos System. Can I connect my analog turntable directly to Port or an older Connect2? or do I need a conventional Amplifier in between? 

I’ve read many threads and articles and am more confused than I was…I would like to connect a turntable, which has a phono pre-amp, into my existing Sonos system. The turntable outputs on 2x RCA connections.The room the turntable will be in has an older 5.1 setup of playbar, sub v2, play 1’si would like it to play on a second TV room with Arc, sub v3, and a pair on ones.we also have a move and roam.What do I need to connect it?   Would upgrading the Play1 rears to the newer ERA speakers work, not found a definitive answer if the line-in is active when in the rear configuration on 5.1.Would the older Port work?     basically, what hardware do I need to buy…cheers 

Hi, I have Sonos AMP hard wired to celling speakers in living room. I have sub min connected to power outlet. Also have Samsung Tv connected to SONOS Arc via HDMI cable.  question : when I play YouTube music on SONOS app it works, it plays the sound in celling speakers and my Arc. But when I play tv the sound only comes from Arc.. I tried creating a group and playing it didn’t work.

I have four 'new to me' ZP100s. Three of them set up no problem and have been working fine. The forth keeps dropping off the Connect  app. If I run CAT directly to the switch the ZP100 still drops but the network port lights still flash. I've tried factory resetting  and re-adding the product several times but it still does same thing. The other oddity is that the white status light on the front of the ZP never lights up - even during factory reset. I've gone into settings to make sure it's set to on and it is.No support from Sonos since I'm not the original owner.Anyone experienced this? I don't think it's power supply since the network port lights still flash. 

I am currently building a home and have the prime opportunity to put my favorite sound system in the ceiling but am struggling to find the information needed to power them. Am I understanding this correctly that for every 2 passive speakers I need 1 amp or is there another device that I am unaware of that can tie all of these together?? I am currently looking at 14 - 16 speakers throughout the home. Any help would be greatly appreciated. Thank you

Is it possible to connect a jbl spinner bt turntable with a Arc and two Sonos one speakers and a sub 3 ? I tried it but failed. I clicked on the Sonos look for device but does not find the turntable 

I just completed upgrading my Wireless network to a Deco BE11000 Mesh.  This has a 2.4 Ghz & 5Ghz Combo network with a Single SSID and a dedicated IOT network with only a 2.4 Ghz SSID.  I have hard reset my Play 1, One SL, and Roam, I cannot get any of them to add to either of the Wireless networks.  I also have attempted to do an Ethernet connection for the Play 1 and the One SL, while I do see them pop up and get DHCP within my deco app, the Sonos app will not see them or set them up.   when I go to https://IP:1400/support/review  I getZoneName Unnamed Room LocalUID RINCON_38420B5B1D0C01400 Configuration 0 IPAddress 192.168.xx.xx SoftwareVersion 81.1-58210 HardwareVersion 1.28.2.6-1.2 SWGen 2 QuarantineReason   StubReason secreg  

Hello, I have a Playbar+Sub+InCeiling+Amp setup for my TV and love it. I have an open floor plan (8x8 meters) which includes the kitchen and dining/living room. I purchased two more InCeiling speakers with separate Amp as I want to be able to play music in kitchen/dining alone or combined with the TV setup. I am wondering if the setup proposed below would work well in mono. Idea is to hear music when cooking (loud ventilation) and also while sitting at the table. If not, what else would you propose? Thanks, Jessy  

When I first set up the Sonos ZP90, it successfully connected.But a few days later both Windows and Android apps couldn’t find my ZP90.An orange light blinks continually. It doesn’t turn to green.I tried to reset it several times but it didn’t work.

I have recently purchased a Sonos Port so I can connect and play my older turntable and CD-player through my existing Sonos speakers. I’m familiar with Sonos, but I cannot get the Port to play the Line-in source. Existing Sonos setup is:Lounge Room: 1 x TV connected via eARC HDMI to Sonos Amp and out to in-ceiling speakers.Family Room: 1x TV connected to Sonos Arc soundbar via HDMIOutside Area: Amp connected to external speakers.A few other Sonos5 speakers around the house. Setup of the Port was straight forward with no issues, the AV components are connected to the Line-in on the Port. Set up the Port in the Sonos App and everything looks fine, Autoplay is set to Outside speakers (Sonos Amp).I cannot get the Port to play through the selected speakers (either using designated autoplay room or grouping rooms). Ive reset the Port several times with the same results each time. Also tried different speakers for the auto play.To test the AV components, I connected the turntable and CD playe

I have been running a new Amp with my older Sonos 1s and 5 for a couple years now with no problems. But a couple weeks ago the touch controls stopped working on the Amp. Has anyone else had this problems with the Sonos S1 app?Everything else functions, just not the touch controls on the Amp.

Hi, my Sonos Port is connected via Ethernet cable to my router. However, when I check the “Connection” setting, the option to disable WIFI is grayed out. It is like it doesn’t know it is wired to the router. Any ideas? Thanks!

Hello everyone,I still have a SONOS Amp Gen 1 (App S1) and would like to stream music via Bluetooth (Airplay) which is currently not possible. Does anyone have experience of connecting a bluetooth receiver in between? ---> Bluetooth receiver is connected to AMP, AMP is connected to speaker --> streaming with iphone possible, check :-)Best wishes

I have an aging Sonos Controller with 2 Sonos One speakers downgraded and all working under the S1 App. My problem is with the Line In connected to a DVD/CD player which now shows Disconnected.Everything was working fine until I decided to change the DVD/CD player which was connected by RCA cables. The new DVD/CD player did not work and showed in the S1 App disconnected. I gave up and put the original player back on and got the same thing. I have used several cables known to be working. I have even tried the optical digital cable, still nothing and the App showing Disconnected, I have also reinstalled the S1 appcan anyone help please

Hi, I have a question about SONOS Port capability before I buy it:My current setup:I have a SONOS 5 (Family Room) and a set of paired SONOS 1's (Office).  I play from an iTunes library on a Macbook. Everything works great.I also have in the basement an old school stereo system, with amp, turntable, cd player, tape deck, graphic equalizer.  Think 1982.Question -- Does the SONOS Port enable both:1. Play vinyl from my turntable (or CDs, or tape) and hear it on my SONOS system speakers along with the the speakers attached to the stereo amp.2. Play iTunes digital music over SONOS system and have it go through Port to my stereo amp & speakers.Is it one, the other, or both?Thanks,Rolf Hargis 

I am brand new to Sonos. Managed to set up ERA300 after some help from tech support and can stream music from phone. Nice!But installed  Port to send music from old amp (like from CDs) to speaker. Installed ok but I can't figure out how to actually use the Port as a source. Likely obvious but I'd appreciate guidance. Apologies for low level question and thanks. BT