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Technika22
Contributor I
Dec 17, 2024 12:47 PM UTC

Sonos, problem with Wi-Fi and LAN connection.

We have 6 Sonos AMPs at our client. Three are connected from switch 1 and three are on switch 2.
On switch 2, duplicate devices are displayed and disconnect these Sonos and Sonos'AMP switches to Wi-Fi Sonos. How can I prevent SONOS from turning on WI-Fi and how can I prevent Wi-Fi connectivity from turning on separately.
Current SW, devices are about a month old.
Thank you for your help.

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4 replies

bockersjv
bockersjv
Local Superstar
Dec 17, 2024 1:49 PM UTC

You can disable the Wifi in the device settings for that amp in that room.

Go to the setting page for the room the amp has be set up in.  (note only 1 amp per room) then look a the Product details, click on that and the Connection setting are shown.

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    controlav
    controlav
    Lead Maestro
    Dec 17, 2024 1:58 PM UTC

    Make sure you carefully set up the network to handle STP / RSTP issues that Sonos causes with managed switches, else you’ll get a network storm.

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    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      Technika22Author
      Contributor I
      Dec 17, 2024 4:12 PM UTC

      I'm more concerned with Sonos creating its own Wifi and streaming through another Sonos AMP device because there was a LAN outage, poor connectivity.
      Then it happens that it somehow duplicates itself in the network and the Ubiquti switch turns it off and then the entire network goes down. The router has to be restarted.

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      Schlumpf
      Schlumpf
      Virtuoso
      Dec 17, 2024 6:21 PM UTC

      ​@Technika22 

      If the wifi module is disabled, there won’t be any wifi at all that could be used. Also the SonosNet can’t be set up or be used by the device. 

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      Ralf
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