Components & Architectural

I have a zp100 that I bought used and does not qualify for Rma. Recently, it began dropping off the network. After troubleshooting with tech support, it seems the unit freezes up. It begins working again after reboot, until it freezes up again. It can last anywhere from 1 to 10+ hours between incidents. By freezes up, I mean to say that it does not respond to button pushes on the unit itself. The led remains solid white, but no response to buttons and it is no longer visible on the network. After reboot, it behaves as expected for a while. We have identified it is not an ip conflict. Also, the network ports continue to work on the back, even when the unit is frozen. This behavior happens whether connected via wire or wireless. Tech support says it is a failing unit and not a network issue. I am looking for others who have had similar problems to see if they were able to diagnose and repair the unit on their own. Or, I am looking for advice for a good repair center that I

How important is a power conditioner for CONNECT and CONNECT AMPS?

I currently use a Sonos 5.1 System, which is supported with a Boost, in our Entertainment room. In the adjoining Living Room, I have a pair of Sonos Play 5's with a Sub. I have tried unsuccessfully to add a pair of Sonos Ones. I am getting a message that the speakers are a long way from the router. They are quite a distance from the router, but not my Living Room Speakers. I thought that with Boost each Sonos Product acts like an extender. Anyway, recommendations? Will an additional Boost do the trick?

Now that Sonos can be controlled by the most home automation systems it would be very nice that there comes a Sonos Multi Zone Amp such as the Denon Heos Drive. Now we have to stack the sonos amp and the clients doesn't like that. It isn't a professional solution for that kind a clients. So my Question is if there is an idea for that kind of installations to create a Multi zone amp

Hi Looking to buy the new play ONE speakers to add to my playbar and play base for surround sound. can I mix the play ONE and the play 1 together ??

My dealer said I can use the rear channel output of my cinema amp to push the rear signal to my Conneect and then to y connect amp , powering my rear speakers... It doesn't seem to work. Any suggestions ??

Can I just connect the "connect" via ethernet to establish new wifi and keep all my settings... i.e. I don't need to connect the Play 1...?

Hi I have got a BOSE Companion 5 that i am trying to add to my setup via a Connect. I am connecting the 2 via the Audio out on the connect into the auxillary input on the Bose (this is located on the sound module Puck) I thought this would be a simple exercise but i am finding that i am only getting the faintest sound out of the speakers with no Bass at all. My current setup includes a number of Play 1s throughout the house plus a B&W Zepellin attached to a second connect which also links to my Rega Turntable. any ideas as to how i can get this to work ?

This question never came up in years of use but now it has (long story). Does it output in some uniform format, or does it output in whatever format the digital input was in, e.g. if mp3 then mp3, if flac then flac, etc.? I'm considering a headphone amp-+ DAC that may not accept flac. (Guess it wasn't such a long story.)

does connect:amp supports B&W CM1 S2? Currently i'm using Rotel RC series system in my lounge but i want to convert all my music to digital format and get rid of multi unit system. Waiting for your response and support. Cheers Fareed

Hi. Quick question: is it possible to use the Connect as a streamer only and bypass the DAC? Thanks

every time i try to connect to my play 5 it keeps giving me the same error saying "an unexpected error occured. try again." please

Hi, I am looking at a 2 year old sonos sub on eBay which is described as in new condition. Before I bid I want to know if there has been a change of model since the sub was launched because I want to purchase the most up to date model.

I have a Marantz NR 1604 Receiver. The TV is connected through the HDMI output, Direct TV box and DVD through HDMI inputs, and my phono preamp through the CD audio inputs. What should I use to connect my Sonos Connect to the receiver?

Hello all! I purchased a Sonos Playbase and Connect. I have hooked my Linn Sondek Turntable into a Little Bear T8 preamp through the MC ports then into my Sonos Connect live in port. I am getting a VERY low sound and quality. Can anyone please help me?

Hi, In the same physical room, I have two Sonos "rooms": a TV room with a playbar, a Sub and two play:1 acting as surround speakers, and a "music" room wtih two play:5. Now, I realized that the play:5s sound much better when used in conjunction with a Sub, so I'm trying to share the same Sub between my "music" room and my "TV" room. Unfortunately, the only way I found to achieve that is by removing the Sub from one room and adding it to the other, which is painful, slow and also forces me to redo all optimizations. Is there any way the same Sub can be shared between two rooms? Sonos, could you add this to the wishlist? :) Thanks, David

What functionality does this feature provide when enabled?

I have a Connect that I have been using for many years to allow me to use my Turntable. The turntable is connected, via a pre-amp, to the analog line-in of the Connect and this set up works brilliantly. Recently I purchased a sound bar for under my TV. So that I could include this as part of my Sonos network I hooked up the sound bar to the Connect to the analog line-out of the Connect. This worked fine for a couple of weeks but now the audio keeps dropping out. It is mostly random but the sound bar will get a signal for about 5 to 10 seconds then it will drop out for a while and then come back again for another few seconds. No amount of playing with the connections will get it to maintain a signal. I have checked the cable in multiple ways. First I switched it over to the analog line-in and connected my phone to the other end and was able to play music without problem around the network. Then I tried another cable and connected my phone to the sound bar and again was able to play m

I found a person in my area selling a used Sonos Sub. He says it was purchased a month ago and it looks new from the outside. However, he no longer has the receipt. Will I still be covered by warranty if I buy this from him? I have a playbar already and been looking for a cost effective way to get my hands on a Sonos Sub.

Hi. I have a recurring problem with my connect amp. The white light is always intermittent and does not connect to the sonos controller. I got a pair of Polk Audio speakers that I want to connect to the Amp to improve my Sonos sound. Please help! (confirmation number 1039371935)

Has any tried this rig setup? I assume that this would only count as 1 zone within the sonos ecosystem?

I am holding fire on buying a Sonos Playbar because I am waiting for the Playbar to be supplied in white. When is this likely to happen in the UK? So far, I have purchased IN WHITE the unit that connects to the internet, a PLAY 1 and a PLAY 5. How come I cannot find a white Playbar? Awaiting your kind advice.

can I hook 2 pair (4 speakers ) of Bose 31763 Free Space 51 Outdoor In-Ground Speakers to one SONOS connect Amp or do I need to buy two separate connect amps? The speaker wires would range from 50-100 foot long

How do I connect a Sonos Connect to a receiver so that I can listen to CDs on my Play 1 speakers? I’ve connected the audio out on the Connect to the CD audio in on the receiver - nothing plays. I’ve hooked it up to the Tape audio in on the receiver, tuned the receiver to Tape, again nothing happens. As best I can tell, the Connect was successfully hooked up through the Sonos app at the beginning of this process which, I assume, means Connect and Play 1 speakers will work together once I get receiver hooked up appropriately. Help! Thanks.

Some new hi-fi integrated amps lack Tape/Rec Out or Line Outputs, and I want to connect the amp to Sonos Connect in order to send Phono/CD/TV audio to wireless Multi-room speakers. The turntable has no internal preamp so can't be connected directly, and it would be nice to run Amp output to the Connect to enable selection of any source. Can I use Pre-Out or Headphone signal into Sonos Connect, or is signal strength way off? Thanks....