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Contributor I
Mar 17, 2018 4:25 AM UTC
Answered

Connect Amp light always blinking

Hi. I have a recurring problem with my connect amp. The white light is always intermittent and does not connect to the sonos controller. I got a pair of Polk Audio speakers that I want to connect to the Amp to improve my Sonos sound. Please help! (confirmation number 1039371935)
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Keith N
Keith NAnswer
Sonos Staff
Mar 20, 2018 7:32 PM UTC
Hi there, 3lgold3n. Thanks for posting and welcome to the Community. The CONNECT:AMP does not appear in the diagnostic report. Have you tried a factory reset of the device? If the issue persists after, I recommend giving our support technicians a call to troubleshoot in real time.

1 reply

Keith N
Keith NAnswer
Sonos Staff
Mar 20, 2018 7:32 PM UTC
Hi there, 3lgold3n. Thanks for posting and welcome to the Community. The CONNECT:AMP does not appear in the diagnostic report. Have you tried a factory reset of the device? If the issue persists after, I recommend giving our support technicians a call to troubleshoot in real time.
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