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Contributor I
March 17, 2018
Answered

Connect Amp light always blinking

  • March 17, 2018
  • 1 reply
  • 463 views
Hi. I have a recurring problem with my connect amp. The white light is always intermittent and does not connect to the sonos controller. I got a pair of Polk Audio speakers that I want to connect to the Amp to improve my Sonos sound. Please help! (confirmation number 1039371935)
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Best answer by Keith N
Hi there, 3lgold3n. Thanks for posting and welcome to the Community. The CONNECT:AMP does not appear in the diagnostic report. Have you tried a factory reset of the device? If the issue persists after, I recommend giving our support technicians a call to troubleshoot in real time.

1 reply

Keith N
Keith NAnswer
Sonos Staff
March 20, 2018
Hi there, 3lgold3n. Thanks for posting and welcome to the Community. The CONNECT:AMP does not appear in the diagnostic report. Have you tried a factory reset of the device? If the issue persists after, I recommend giving our support technicians a call to troubleshoot in real time.
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