Hello new to the forum. I have a Samsung TV Xfinity X1 system and the new XR15v2 remote.
If I press MUTE the play bar mutes but does not stay muted. If I hold the MUTE button down it will MUTE but only because an accessibility dialog box pulls up? Comcast had not advice.
The App Mute feature works fine so not a play problem unless the commands are wrong for the xfinity remote?
Steven